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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
20
26
247E7

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Summary of Contents for Philips 247E7

  • Page 1 247E7 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....11 5. Power Management ......12 6. Regulatory Information ......13 7. Customer care and warrant .....20 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........20 7.2 Customer Care & Warranty ....22 8. Troubleshooting & FAQs ....26 8.1 Troubleshooting ...........26...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails This marking on the product or on its...
  • Page 6: Setting Up The Monitor

    2.1 Installation Package contents Register your product and get support at 247E7 www.philips.com/welcome Quick Start 2. Hold the monitor base stand with both hands and firmly insert the base stand into the base column,then lock the screw tightly.
  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor 247E7QSWP Front view product description AC power input VGA input DVI-D input Kensington anti-theft lock Model 247E7QSWP/247E7QHSWP 247E7QHSWP Input MENU SmartImage Lite AC power input 4:3 HDMI AUDIO out VGA input HDMI input Kensington anti-theft lock...
  • Page 8 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 9: Remove Base Stand And Base

    2. Setting up the monitor Resolution notification 2.3 Remove Base Stand and Base This monitor is designed for optimal Remove the Base Stand performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered Before you start disassembling the monitor on at a different resolution, an alert is displayed base, please follow the instructions below to on screen: Use 1920 ×...
  • Page 10: Image Optimization

    3. Image Optimization 3. Image Optimization 3.1 SmartContrast What is it? A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
  • Page 11: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size 23.6" W (lower edge side) Aspect Ratio 16:9 Pixel Pitch 0.2715(H) × 0.2715(V) mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 7 Gray to Gray(BW)ms Response Time (typ.) Optimum Resolution 1920 ×...
  • Page 12 White Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 13: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920 × 1080 @ 60 Hz (analog input) 1920 × 1080 @ 60 Hz (HDMI input) Recommended Resolution 1920 × 1080 @ 60 Hz (HDMI input) H. freq (kHz) Resolution V.
  • Page 14: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 15: Regulatory Information

    Ergonomic, User-centered design electronic equipment have been adhered to Visual ergonomics in products with a display. in order to make Philips monitors safe to use Adjustability for user comfort (displays, throughout its life cycle. headsets) Acoustic performance – protection...
  • Page 16 6. Regulatory Infomation For more information, please visit CE Declaration of Conformity www.tcodevelopment.com This product is in conformity with the following standards Technology for you and the planet • EN60950-1:2006+A11:2009+A1:20 10+A12:2011 (Safety requirement of (Only for selective models) Information Technology Equipment). •...
  • Page 17 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 18 6. Regulatory Infomation nuisibles aux communications radio. EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 19 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 20 能源效率(cd/W) >1.05 waste equipment for recycling in India please 关闭状态(W) <0.5 visit the below web link. 能效等级 1级 http://www.india.philips.com/about/sustainability/ 能效标准 GB 21520-2008 recycling/index.page 详细有关信息请查阅中国能效标识网: http://www.energylabel.gov.cn China RoHS 《废弃电器电子产品回收处理管理条例》提示性 The People's Republic of China released a 说明...
  • Page 21 6. Regulatory Infomation EU Energy Label The European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year.
  • Page 22: Customer Care And Warrant

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 23 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 24: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 25 +375 17 217 3389 Bulgaria LAN Service +359 2 960 2360 Croatia MR Service Ltd +385 (01) 640 1111 Czech Rep. Asupport 420 272 188 300 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general) Lithuania UAB Servicenet +370 7400088 (for Philips) Macedonia +389 2 3125097 Moldova Comel +37322224035 Romania Skin +40 21 2101969...
  • Page 26 Tel: +852 2619 9639 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 Tel: 1 800 425 6396 REDINGTON INDIA India SMS: PHILIPS to Mon.~Fri. 9:00am-5:30pm 56677 +62-21-4080-9086 Mon.~Thu. 08:30-12:00; 13:00- PT. CORMIC (Customer Hotline) Indonesia 17:30 SERVISINDO PERKASA +62-8888-01-9086 Fri.
  • Page 27 7. Customer care and warranty EA Global Supply Chain (02) 655-7777; Philippines Mon.~Fri. 8:30am~5:30pm Solutions ,Inc. 6359456 Armenia Azerbaijan Georgia Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00 Kyrgyzstan Tajikistan Soniko Plus Private Uzbekistan +99871 2784650 Mon.~Fri. 09:00 - 18:00 Enterprise Ltd Technostar Service +(99312) 460733, Turkmenistan Mon.~Fri. 09:00 - 18:00 Centre 460957 フィリップスモニター Japan 0120-060-530 Mon.~Fri.
  • Page 28: Troubleshooting & Faqs

    Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) •...
  • Page 29: General Faqs

    • Shut down your computer, disconnect your • Severe” burn-in” or “after-image” or “ghost old monitor and reconnect your Philips image” symptoms will not disappear and LCD monitor. cannot be repaired. The damage mentioned • Turn on your monitor and then turn on above is not covered under your warranty.
  • Page 30 When handling the monitor, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD monitors are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.
  • Page 31 8. Troubleshooting & FAQs when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in”...
  • Page 32 © 2015 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M7247EP1T...

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