Switching Id Packs; Customer Support; Virgin 411 - Kyocera Virgin Rise User Manual

Switching ID Packs

1. Press Home
2. Touch an ID Pack to replace your current pack.
– or –
Touch Get New ID Packs to install a new ID Pack and follow steps 3–7 of
ID Pack.
Note: Certain features of Mobile ID are subject to change. For the most up-to-date information
about using Mobile ID, please visit virginmobileusa.com.

Customer Support

Contact Virgin Mobile's customer support department for information about your device, account
history, call coverage area, and specific features available to you.
● Visit virginmobileusa.com.
● Dial *VM from your Virgin Mobile device.
● Dial 1-888-322-1122 from any phone.
For questions about the device features, refer to the materials provided with your device, or visit
virginmobileusa.com.

Virgin 411

Virgin 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. There is a per-call charge to use Virgin 411,
and you will be billed for airtime.
● Dial 411 from your Virgin Mobile device.
For more information or to see the latest in services, visit virginmobileusa.com.
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Installing an