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If you need service or assistance,
we suggest you follow these four steps:
|. Before calling for assistance...
Performance
problems
often
result
from
tittle
things
you
can
find
and fix yourself
without
tools
of any
kind
If nothing operates:
• Is the oven correctly
plugged
into a live circuit
with the proper
voltage?
[See page 10.]
• Have you checked
the main
fuse or circuit
Beaker
box?
If the microwave
oven will not run:
• Is the Timer set?
• Is the door firmly closed
and latched?
• Did you push the STARTButton?
• Did
you follow
the
directions
on page
6
exactly?
If the microwave
cooking
times
seem
too
long:
• Is the electric
supply
to your
home
low or
lower
than
normal?
Your electric
company
can tell you if the line voltage
is low
• Is the Cook Power set correctly?
• Are you allowing
for more time when cooking
more food at one time?
2,
If you need
assistance*...
Call the Whirlpool
COOL-LINE*
service
as-
sistance
telephone
number. Dial free from:
Continental
U.S..........
(800) 253-1301
Michigan
...............
(800) 632-2243
Alaska
& Hawaii
.........
(800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can
instruct you on how to obtain
satisfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
_
SPis
a registered
trademark
of Whirlpool
Corporation
for
quality
parts
Look
for
this
symbol
of quality
whenever
you
need
a replacement
parl
for your
Whirlpool
appliance
FSP replacement
parts
will
fit right
and
work
right,
because
they
are
made
to the
same
exacting
specifications
used
to build
every
new
Whirlpool
appliance
3.
If you need
service*...
-
1
i
T£_H-_/IR£
FRANCHISED
SERVICE
Whirlpool
has
a
nationwide
net-
work of franchised
TECH-CARE ° serv-
ice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
l
product
warranty
and provide
after-
warranty
service, anywhere
in the United States.
To locate
TECH-CARE service
in your area, call
our COOL-LINE service
assistance
telephone
number
[see Step 2] or look in your telephone
directory
Yellow Pages under:
APPLIANCES
HOUSEHOLD
MAJOR
SERVICE
& REPAIR
@_IRLPCOL
APPLIANCES
IRANCr_ISED
TECn
{IARE
S_R'_
CE
OR
ELECTRICAL
APPLIANCES
MAJOR-
REPAIRING
& PARTS
WH,RLPOOL
APPLIANCES
_RANCHISEO
TECH
CARE
SERVICE
_,AR_.
II
I- I ! _'vll'l
\li_
s
";KHVI(
I{ ('(
)_P4
"VIt'L',;
_"_/ SE_', (F CC
XYZ SERVICE CO
'73 Map,e .....
999 9999
'23 Map,_ ...........
999 9999
OR
WASHING
MACHINES,
DRYERS
& IRONERS
SERVICING
W
_
RLP00L
APPLIANCES
CRANCH_SED
TECH
CARE
SERVICE
st. H_,H 1- _ m'ffP4
'HAs
X_'d SERVICE CO
'23 Map,e ...........
999 9999
4.
If you have a problem*...
Call
our COOL-LINE
service
assistance
tele-
phone
number (see Step 2] and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 U.S.33 North
Benton Harbor, MI 49022
*If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem.
Thisinfor-
mation
is needed
in order to better respond
to
your request for assistance.
13
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