If You Need Service Or Assistance - Whirlpool MW8500XS Use & Care Manual

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind:
If nothing operates:
* Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 8.)
l
Have you checked your home's main fuses or
circuit breaker box?
l
Have you checked the electric company for
a power failure'
If the microwave oven will not run:
l
Is the timer set?
l
Is the door firmiy closed and latched?
l
Did you touch STARTCANCEL?
l
Did you follow the directions exactly?
If the Display shows a time counting down but
the oven is not cooking:
l
Is the oven door closed completely?
If the microwave oven cooking times seem
too long:
l
Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
l
IS the Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
If the fan seems to be running slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
2. If you need assistance?..
Call Whirlpool COOL-LINER service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants. The
Consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.