Assistance Orservice; In The U.s.a - Whirlpool RSC2002RS06 Use & Care Manual

Electric cooktop
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Excessive heat around cookware on cooktop
Cooktop cooking results not what expected
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Is the proper cookware being used?
See "Cookware"
section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the appliance
level?
Level the appliance. See the Installation Instructions.
On coil element
models,
is the element
inserted
properly?
See "Coil Elements and Burner Bowls" section.
ASSISTANCE ORSERVICE
Before calling for assistance or service, please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement
parts
If you need to order replacement
parts, we recommend that you
use only FSP ® replacement parts. FSP®replacement
parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL ® appliance.
To locate FSP® replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Cooktop
Protectant
(on ceramic glass models only)
Order Part Number 31463
Cooktop
Care Kit
(includes cleaner, protectant, and applicator pads)
Order Part Number 31605
Cooktop
Scraper
(ceramic glass models)
Order Part Number 3183488
All-Purpose Appliance Cleaner
Order Part Number 31662
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants
provide
assistance
with:
Features and specifications
on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors,
and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Canning
Unit Kit
(coil element models)
Order Part Number 242905
Stainless
Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
Please call the Whirlpool Canada LP Customer Interaction Centre
toll free: 1-800-807-6777.
Our consultants
provide
assistance
with:
Features and specifications
on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors,
and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty
service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga,
Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Cooktop
Cleaner
(ceramic glass models)
Order Part Number 31464

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