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Solutions to Common Problems
Before
you
call for service,
review
the following
list. It may save you time
& expense.
The list includes
common
occurrences
(shown
in bold)
that are not the result
of defective
workmanship
or materials
in this appliance.
The possible
corrections
to these
problems
are provided
with
the problem
listed:
Range
is not level
- (1) Poor installation.
Place
oven rack in
center
of oven.
Place
a level on the oven
rack. Adjust
leveling
legs at base
of range
until the oven
rack
is level.
(2) Be sure
floor
is level,
strong
& stable
enough
to adequately
support
range.
(3) If floor
is sagging
or sloping,
contact
a carpenter
to
correct
the situation.
(4) Kitchen
cabinet
alignment
may make
range
appear
not level.
Be sure
cabinets
are square
& have
sufficient
room for range
clearance.
Cannot
move
appliance
easily.
Appliance
must
be accessible
for
service
- (1) Cabinets
not square
or are built in too tightly.
Contact
builder
or installer
to make
appliance
accessible.
(2)
Carpet
interferes
with
range.
Provide
sufficient
space
so range
can be lifted over carpet.
Surface
element
too hot or not hot enough
- Incorrect
control
setting.
Be sure
the correct
control
is ON for the element
to be
used.
Surface
element
does
not heat
- (1) Lightweight
or warped
pans
used.
Use only flat, evenly
balanced,
medium
or
heavyweight
cookware.
Flat pans
heat better
than warped
pans.
Cookware
materials
and weight
of the material
affect
heating.
Heavy
& medium-weight
pans
heat
evenly.
Because
lightweight
pans
heat
unevenly,
foods
may burn
easily.
(2) No
power
to the appliance.
Check
steps
under
"Entire
Appliance
Does
Not Operate"
in this checklist.
(3) Incorrect
control
setting.
Make
sure the correct
control
is ON for the surface
element
to be used.
Entire
appliance
does
not operate
- (1) The time of day is not
set. The time
of day must
first be set in order
to operate
the
oven.
See "To Set the Clock"
in the Setting
Oven
Controls
section.(2)
Make
sure
cord/plug
is plugged
correctly
into outlet.
(3) Service
wiring
is not complete.
Contact
your
authorized
service
agent.
(4) Electrical
power
outage.
Check
house
lights
to be sure.
Call your
local
electric
company
for service.
Oven
does
not operate
- Be sure the oven controls
are set
properly
for the desired
function.
See Setting
Oven
Controls
in
this Use & Care
Manual
or read the instructions
"Entire
appliance
does
not operate"
in this checklist.
Oven
light
does
not work
(some
models)
- Replace
or tighten
bulb. See Changing
Oven
Light
section
in this Use & Care Manual.
Oven
control
beeps
& displays
any F code
error
(for
example
- Electronic
control
has detected
a fault
condition.
Press
CLEAR/OFF
to clear the display
& stop beeping.
Reprogram
oven.
If fault recurs,
record
fault number.
Press
CLEAR/OFF
&
contact
an authorized
service
agent.
Flames
inside
oven
or smoking
from
oven
vent
- Excessive
spillovers
in oven.
For example
this will happen
for pie
spillovers
or large
amounts
of grease
left on the oven
bottom.
Wipe
up excessive
spillovers
before
starting
oven.
if flames
or
excessive
smoke
are present
see "Broiling"
in the Setting
Oven
Controls
section.
Oven
smokes
excessively
during
broiling
- (1) Control(s)
not
set properly.
Follow
Broil
instructions
under
Setting
Oven
Controls.
(2) Make sure
oven door is opened
to broil
stop
position.
(3) Meat
too close
to the broil element.
Reposition
the
broil
rack to provide
proper
clearance
between
the meat
& the
element.
Preheat
the broil
element
for searing.
(4) Meat
not
properly
prepared.
Remove
excess
fat from
meat.
Cut fatty
edges
to prevent
curling,
but do not cut into lean.
(5) Insert
on
broiler
pan wrong
side up & grease
not draining.
Always
place
grid on the broiler
pan with ribs
up & slots
down
to allow
grease
to drip into pan (some
models).
(6) Grease
has built up on oven
surfaces.
Regular
cleaning
is necessary
when
broiling
frequently.
Old grease
or food
spatters
cause
excessive
smoking.
Poor
baking
results
- Many factors
affect
baking
results.
Make
sure
the proper
oven
rack
position
is used.
Center
food
in the
oven
& space
pans to allow air to circulate.
Allow
the oven to
preheat
to the set temperature
before
placing
food
in the oven.
Try adjusting
the recipe's
recommended
temperature
or baking
time.
If you feel the oven
is too hot or cool, see Adjusting
Your
Oven
Temperature
in this Use & Care
Manual.
Soil not completely
removed
after Self-Cleaning
cycle
-
Failure
to clean
bottom,
front top of oven, frame
of oven or door
area outside
oven
seal. These
areas
are not in the Self-
Cleaning
area,
but get hot enough
to burn on residue.
Clean
these
areas
before
the Self-Cleaning
cycle
is started.
Burned-
on residue
can be cleaned
with
a stiff nylon brush
and water
or
a nylon
scrubber.
Be careful
not to damage
the oven
gasket.
Self-Cleaning
cycle
does
not work
- (1) Oven control
not set
properly.
Follow
instructions
under
Self-Cleaning.
(2) Self-
Cleaning
cycle
was
interrupted.
Follow
steps
under
"Stopping
or Interrupting
a Self-Cleaning
Cycle"
under
Self-Cleaning.
Metal
marks
(Ceramic
Cooktop
models)
- Sliding
or scraping
of metal
utensils
on cooktop
surface.
Do not slide
metal
utensils
on cooktop
surface.
Use
a ceramic-glass
cooktop
cleaning
creme
to remove
the marks.
See
"Cooktop
Cleaning
and Maintenance"
in the Care
& Cleaning
section.
Scratches
or abrasions
on cooktop
surface
(Ceramic
Cooktop
models)
- (1) Coarse
particles
such
as salt or sand
between
cooktop
and utensils
can
cause
scratches.
Be sure
cooktop
surface
and bottoms
of utensils
are clean
before
usage.
Small
scratches
do not affect
cooking
and will become
less
visible
with
time.
(2) Cleaning
materials
not recommended
for ceramic-glass
cooktop
have
been
used.
See
"Cooktop
Cleaning
& Maintenance."
(3) Cookware
with
rough
bottom
has
been
used.
Use smooth,
flat-bottomed
cookware.
Brown
streaks
or specks
on cooktop
surface
(Ceramic
Cooktop
models)
- Boilovers
are cooked
onto
surface.
Use
razor
blade
scraper
to remove
soil.
See "Cooktop
Cleaning
and
Maintenance"
in the Care
& Cleaning
section.
Areas
of discoloration
with
metallic
sheen
(Ceramic
Cooktop
models)
- Mineral
deposits
from water
and food.
Remove
using
a ceramic-glass
cooktop
cleaning
creme.
Use cookware
with
clean,
dry bottoms.
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