Samsung UN55C8000 User Manual page 62

Other Information
No Picture, No Video
The TV won't turn on.
• Make surethe AC power cord b securely plugged in to the wall outbt and the T_
• Make surethe wall outlet is working.
• Try pressing the POWER button on the TVto make sure the probbm is not the remote, if the TVturns
on, refer to "Remote control does not work" below.
The TV turns off automatically. • Ensure the Sleep Timer is set to Off in the Setup menu (p. 24).
• if your PC b connected to the T_, check your PC power settings.
• Make surethe AC power cord b plugged in securely to the wall outbt and the TV.
• When watching TV from an antenna or cabb connection, the TV will turn off after 10 - 15 minutes if
there is no signal.
There b no pbture/video. • Check cabb connections (remove and reconnect all cabbs connected to the TV and external
devices).
• Set your external devbe's (Cabb/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For exampb, if an external device's output is HDMI, it should be connected to an
HDMI input on the T_
• Make sureyour connected devices are powered on.
• Be sure to select the TV's correct source by pressing the SOURCE button on the remote control.
• Reboot the connected device by reconnecting the device's power cable.
RF(Cable/Antenna)Connection
The TV is not receiving all channeb. • Make surethe coaxial cable is connected securely.
• Phase try Auto Program to add availabb channels to the channel list.Go to MENU - ChanneJ -
Auto Program then select Auto and make sure the correct Cable TV signal type is set inthe menu.
There are 3 options (STD, HRC and IRC) (p. 14)
• Verify the Antenna is positioned correctly.
No Caption on digital channels. • Check Caption Setup menu. Try changing Caption Mode Service1 to OO1 (p. 26).
• Some channels may not have caption data.
The picture is distorted: macro block error, • Compression of video contents may cause picture distortion, especially with fast moving pictures
small block, dots, pixelization, such as sports and action movies.
• A low signal can cause picture distortion. This is not a TV problem.
PC Connection
A "Mode Not Supported" message • Set your PC's output resolution so it matches the resolutions supported by the TV (p. 12).
appears.
"PC" is always shown on the source list, • This is normal; "PC" is always shown on the source list, regardbss of whether a PC is connected.
even if a PC is not connected.
The video is OK but there is no audio. • if you are using an HDMI connection, check the audio output setting on your PC.
Network Connection
The wirebss network connection faibd. • The Samsung Wireless USB dongb is required to use a wireless network.
• Make surethe Network Connection is set to Wireless (p. 32).
• Make surethe TV is connected to a wireless IP sharer (router).
Software Upgrade over the network fail • Try network test in Setup menu (p. 27).
• if you have latestSW version, SW upgrade will not proceed.
Others
Purpldgreen rolling horizontal bars and • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates
buzzing noise from the TV speakers with that the set-top-box has a grounding issue. Replace the Component video cabbs with an HDMI
Component cable connection, connection.
The picture won't display in full screen. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your
T_
• Adjust the picture size options on your external device or TV to full screen.
The remote control does not work. • Replace the remote control batteries with the poles (+/-) in the right direction.
• Cban the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5-_6feet away.
The cabb/set top box remote control • Pregram the CabldSet remote control to operate the T_ Referto the Cabb/Set user manual for the
doesn't turn the TV on or off, or adjust the SAMSUNG TV code.
volume.
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