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Troubleshooting
Most problems you encounter
with your 1V can be corrected by consulting
the following
troubleshooting
list.
Note:tf you prefer, we can provide you with the name dan Authorized ServiceRepresentativewho will visit your home
for a fee to install your electronic entertainment system and to instruct you in its operation. Fordetails about this
service,call 1-888-206-3359. Foradditional assistancewhile using your RCA product, pleasevisit www.rea.eom/
eustomersupport.
TV Problems
"IV won't
turn
on
•
Pressthe 1V button.
•
Make sure theivis
plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.
•
Something might be wrong with your remote control. Press the POWERbutton on the front of the IV. If
the IV turns on, check the remote control solutions on page 26.
•
The front panel controls may be locked (disabled). Use the remote control to unlock the front panel
controls by selecting the Lock Ft. Panel in the PARENTALCONTROLmenu and press OK (box won't have
check mark).
Buttons
don't
work
•
If you're using the remote control, press the IV button first to make sure the remote is in IV mode.
•
The front panel controls may be locked (disabled). Use the remote control to unlock the front panel
controls by selecting the Lock Fr. Ponel in the PARENTALCONTROLmenu and press OK (box won't have
check mark).
•
Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.
TV turns
off unexpectedly
•
Sleep timer might have been activated. Go to page 24 for instructions.
•
Wake-Up timer turned on the IV and no remote or front panel buttons were pressed for two hours.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then
turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.
•
Unplug IV. Wait five minutes. Plug it in again.
TV turns
on unexpectedly
•
Wake-Up timer might have been activated. Go to page 24 for instructions.
•
You might have pressed CH+, CH- or OK on the remote accidentally.
Blank screen
•
Make sure the component connected to the IV is turned on.
•
Try another channel.
No sound, picture
okay
•
Maybe the sound is muted. Try pressing the volume up button to restore sound.
•
If using S-Video or Y, Pb, Pr, remember to also connect the component's left and right audio output jacks
to the Iv's AUDIO jacks.
•
Make sure the Int. Speokers option in the SOUND menu is turned on.
Chapter 5
Graphics contained
within this publication
are for representation
only.
25
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