Elo TouchSystems 3243L User Manual
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Summary of Contents for Elo TouchSystems 3243L
- Page 1 USER MANUAL Elo Touch Solutions 3243L Touchmonitors SW601960 Rev A...
- Page 2 Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose.
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Page 3: Table Of Contents
Table of Contents Chapter 1: Introduction ...................4 Chapter 2: Installation .....................5 Chapter 3: Mounting ....................10 Chapter 4: Operation .....................12 Chapter 5: Technical Support ................16 Chapter 6: Safety & Maintenance ..............17 Chapter 7: Regulatory Information ..............19 Chapter 8: Warranty Information ...............23 User Manual: 3243L SW601960 Rev A, Page 3 of 26... -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Product Description Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch products with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. -
Page 5: Chapter 2: Installation
Chapter 2: Installation Unpacking the Touchmonitor Open the carton and verify that the following items are present: Touchmonitor with protective sheet for its face Elo TouchTools CD & User Manuals CD Japanese language regulatory information pamphlet Quick Install Guide ... - Page 6 Connector Panel & Interfaces Touchmonitor Connections 1. Connect the HDMI, DVI, or VGA video cables between the monitor’s HDMI/DVI/VGA input connectors and your HDMI/DVI/VGA video source. Tighten the video cable’s screws for best performance. 2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
- Page 7 Installing the Touch Technology Software Drivers Some software installation is required for your touchmonitor to work with your computer. The drivers for the Windows 7, XP, Vista, WePOS, and 32-bit Server 2003 and 2008 operating systems are provided with your touchmonitor on a CD. Visit www.elotouch.com for: The most up-to-date touch driver versions ...
- Page 8 For Windows XP, Vista, Server 2003, Server 2008, and WEPOS installations, install the “USB Touchscreen Drivers” when prompted: User Manual: 3243L SW601960 Rev A, Page 8 of 26...
- Page 9 For Windows 7 installations, check the “Install driver” box under “Elo USB Interfaces – Other Touchscreens” After accepting the end-user license agreement, the drivers will finish installing. Reboot your computer after the install is complete. User Manual: 3243L SW601960 Rev A, Page 9 of 26...
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Page 10: Chapter 3: Mounting
Chapter 3: Mounting General Mounting Information The OSD text can be rotated through the OSD menu to better suit your mounting orientation. Side Bracket Mount Threaded holes are provided on the sides of the monitor for mounting using the provided brackets. - Page 11 Rear VESA Mount A four-hole 400x200mm mounting pattern for M6 screws is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA MIS-F, 400, 200, 6. User Manual: 3243L SW601960 Rev A, Page 11 of 26...
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Page 12: Chapter 4: Operation
Chapter 4: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button on the OSD controller once. The Power Status LED on the OSD controller functions according to the following table: TouchMonitor/Computer Module status LED status SLEEP PULSING The system consumes low power when in SLEEP and OFF modes. -
Page 13: Gesture Support
The IntelliTouch Plus driver will only support multiple monitor if they are all using the IntelliTouch Plus touchscreen technology. To use multiple IntelliTouch Plus monitors, double click on the EloConfig desktop shortcut to open up the Elo Touchscreen Configuration screen. Select “Match Touch to Display…”... - Page 14 http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7. Video A display’s native resolution is its width and height measured in number of pixels. Generally, for best performance, an image displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution of 1920 x 1080.
- Page 15 Button Function when OSD is not displayed: Function when OSD is displayed: Menu Display OSD main menu Return to previous OSD menu Increase value of selected parameter / Display OSD Brightness submenu select previous menu item Decrease value of selected parameter / Display OSD Contrast submenu select next menu item Select parameter for adjustment /...
- Page 16 Selects the display’s color temperature. The available color temperatures are 9300K, 7500K, 6500K, 5500K, and User Defined. If the User Defined option is selected, the Color user can change the color temperature by changing individual R, G, and B gains on a Temperature scale from 0 to 100.
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Page 17: Chapter 5: Technical Support
Chapter 5: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting The touchmonitor does not respond when Check that the power cable is properly connected. - Page 18 Technical Assistance Visit www.elotouch.com/products for technical specifications for this device Visit www.elotouch.com/go/websupport for online self-help. Visit www.elotouch.com/go/contactsupport for technical support. See this user manual’s last page for worldwide technical support phone numbers. User Manual: 3243L SW601960 Rev A, Page 18 of 26...
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Page 19: Chapter 6: Safety & Maintenance
Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter. Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level: Disconnect the AC power cable before cleaning. - Page 20 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. User Manual: 3243L SW601960 Rev A, Page 20 of 26...
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Page 21: Chapter 7: Regulatory Information
Chapter 7: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 22 as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class B and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
- Page 23 III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-Mark Japan VCCI Taiwan BSMI Australia C-Tick Korea KCC, United States FCC, e-Standby Canada CUL, IC Mexico CoC China CCC Russia GOST Europe CE IV.
- Page 24 Explanation of Markings (1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
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Page 25: Chapter 8: Warranty Information
Chapter 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and their components is 3 (three) years. Seller makes no warranty regarding the model life of components. - Page 26 Press releases Software drivers TouchMonitor Newsletter Getting in Touch with us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Tel 800-ELO-TOUCH...