Electrolux EWH 127310 W User Manual page 21

Problem
The machine does not emp-
ty and/or does not spin:
There is water on the floor:
Unsatisfactory washing re-
sults:
The door will not open:
The machine vibrates is
noisy:
Possible cause/Solution
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water still in the tub
or a that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit-
tings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hoses connection.
1 of the inlet hoses is damaged.
• Change them with new one.
The cap on the emergency emptying hose has not been replaced
or the filter has not been properly screwed in after cleaning action.
• Refit the cap on the emergency emptying hose or screw the fil-
ter fully in.
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Check if there is water left in the tub or wait until the pilot
light 8.2 goes out (in any case do not force the door open!)
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Add more items, redistribute the load manually and then select
the spinning programme.
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