Problem Solving - Electrolux Z3270 series Owner's Manual

Make sure vacuum cleaner is turned off and power cord is unplugged.
Problem
Motor will not start.
Vacuum does not clean
carpet or bare floor.
No suction at the end
of hose.
Turbo brush will not turn. Rotating brush
Vacuum is hard to push.
Burning smell; brush
roll will not turn.
Use Care to Dispose or Recycle Properly
This symbol on the product or on its packaging indicates that this product may not be treated as household
waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and
electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential
negative consequences for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information of this product, please contact
your local city office, your household waste disposal service or the shop where you purchased the product.
Electrolux Customer HELPLINE 0800 222 825. (Toll Free South Africa Wide.)
8

Problem Solving

Cause
Power plug
Power switch
Thermal cut-off
Dust cup and filter
Belt
Hose
Bare floor setting
Carpet height setting
Dust cup and filter
Hose
Carpet height setting
Belt
Belt
Solution
• Push plug securely into outlet, try another outlet or
check circuit breaker.
• Turn power switch to On (1).
• Refer to page 7.
• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full,
but a fine substance tends to reduce suction when it
blocks air flow through the filter and screen. Refer to
page 4 for filter maintenance. Make sure filter, screen
and dust cup are installed properly.
• Replace a worn, cut or out of shape belt. Page 6.
• Remove clogs from the hose that restrict the airflow.
Make sure hose is replaced into hose retainer. Page 7.
• For bare floor cleaning, turn height adjustment knob to
bare floor position, "short pile".
• For carpet cleaning, turn height adjustment knob to
desired position according to carpet pile.
• Empty dust cup, clean and /or change filter.
• If picking up fine dust, the dust cup may not look full,
but a fine substance tends to reduce suction when it
blocks air flow through the filter and screen. Refer to
page 4 for filter maintenance. Make sure filter, screen
and dust cup are installed properly.
• Remove clogs from the hose that restrict the airflow.
Make sure hose is replaced into hose retainer. Page 7.
• Check turbo brush for debris.
• Adjust knob to a higher position.
• Replace a worn, cut or out of shape belt. Page 6.
• Check brush roll for debris. Page 6.
• Replace a worn, cut or out of shape belt. Page 6.