Troubleshooting - Whirlpool WTW4950XW3 Use And Care Manual

TROUBLESHOOTING
f First try the solutions suggested here or visit our website possibly avoid the cost of a service call... _
In U.S.A. www.whirlpool.com/help - In Canada www.whirlpool.ca
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Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and washer
floor and locked, must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet. See 'qnstallation hstructions'.
Check the following for
proper installation or see
"Using Your Washer"
section. Washer may not be level.
Load could be unbalanced.
Objects caught in washer
drain system.
Clicking or metallic
noises
Gurgling or humming Washer may be draining water.
The sensing light is on. Humming
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
E
Drain hose connection.
Check floor for flexing or sagging. Hf f looring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in hstallation hstructions.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Not enough water
in washer
Do not tightly pack. Avoid washing single items.
Use Bulky Htems cycle for oversized, non-absorbent items such
as jackets and small comforters. See "Cycle Guide".
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump. Htmay
be necessary to call for service to remove items.
Htis normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal. Sensing spins will take several minutes
before water is added to the washer.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fiIFhose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks Water can backup out of a clogged sink or drainpipe. Check all
or clogged sink or drain, household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Washer not loaded as Unbalanced loading can cause basket to be out of alignment
recommended, and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
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Load not completely covered
in water.
This is normal operation for an HE low-water washer. The load will
not be completely under water. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid."
IMPORTANT: Do not add more water to washer. Adding water lifts
the garments off the washplate, resulting in less effective cleaning, j
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