Reference; Troubleshooting - GE 31GT720 User Manual

Troubleshooting
If you experience any difficulty with your TV, check these basic remedies before calling your service
technician.
TV will not turn on
Check to make sure it is plugged in.
Check the wall receptacle (or extension
cord) to make sure it is "live" by plugging
in something else.
Maybe batteries in remote control are
"dead."
Maybe remote control is not aimed at
remote sensor.
The front panel controls may be locked
(disabled). Use the remote control to
unlock the front panel controls by
selecting the Front Panel Block in the
Parental Controls menu and choosing
View.
Controls don't work
If using remote control, make sure remote
is in TV mode by first pressing TV button.
The front panel controls may be locked
(disabled). Use the remote control to
unlock the front panel controls by
selecting the Front Panel Block in the
Parental Controls menu and choosing
View.
Tl'y unplugging set for two minutes and
then plug it back in and turn it on again.
Problems with remote
Maybe something is between the remote
and the remote sensor.
Maybe the remote is not aimed directly at
the component (TV or VCR) you are trying
to control.
Maybe remote is not in TV Mode. Press
the TV button so remote will control TV.
Maybe batteries in remote are weak, dead
or installed incorrectly. Try replacing
batteries. (Note, if you remove the
batteries, you may have to reprogram the
remote to control other components.)
Remove batteries and hold number 1 for at
least 60 seconds to drain the
microprocessor inside the remote. Release
number 1, replace the batteries, and (if
necessary) reprogram the remote.
Guide comes on when I turn on TV
The GUIDE Plus+ system automatically
comes up when you use the TV button on
the remote to turn on the TV. Turn it off by
selecting GUIDE Plus+ Auto Display from
the GUIDE Plus+ Menu, and setting it to Off.
Turns off while playing
You may have scheduled the TV to turn off
via the Schedule function.
Electronic protection circuit may have been
activated because of a power surge. Wait
30 seconds and then turn on again. If this
happens frequently, the voltage in your
house may be abnormally high or low.
Unplug. Wait five minutes. Plug in again.
TV turns on unexpectedly
Scheduled On or Watch from the GUIDE
Plus+ system may have been activated.
Electronic protection circuit may have been
activated because of a power surge. Wait 30
seconds and then turn on again. If this
happens frequently, the voltage in your
house may be abnormally high or low.
Blank screen
Maybe the component connected to the
input jacks is not turned on.
Try another channel.
Maybe you have set Parental Controls to
block the channel.
No sound, picture okay
Maybe sound is muted. Try pressing
volume up button to restore sound.
Maybe speakers are turned off. Check the
Audio Output and Speakers control panel in
the Audio menu.
If using an S-VHS component and you've
used and S-Video cable to connect it to the
TV, remember to also connect the
component's L and R AUDIO OUT jacks to
the TV's L and R INPUT jacks. Also
remember to specify that you are using the
S-VIDEO jack by selecting Channel from the
Main Menu, selecting Video Input Source,
then selecting S-Video Input.
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