LG WT5170HV Owner's Manual page 33

TROUBLESHOOTING 33
Problem ' Possible Causes " Solutions .............
Washer won't . Control panel is asleep . This is normal. Press POWER.
operate . Washer is unplugged . Make sure cord is plugged securely into a working outlet.
. Water supply is turned off . Turn both hot and cold faucets fully on.
. Controls are not set properly . Make sure the cycle was set correctly, close the lid and
press START.
. Lid is open-safety feature . Close lid and reset cycle, to the beginning if necessary.
Prevents the washer from filling
and operation when lid is up
Circuit breaker/fuse is tripped/ . Check house circuit breakers/fuses. Replace fuses or
blown reset breaker. The washer should have a dedicated circuit.
Electronics need to be reset • Press the POWER button.
START was not pressed after a _ Press START.
cycle was set
Extremely low water pressure
Washer is too cold
Washer not filling . Filter clogged or fill hoses may be
property kin ked
Energy efficiency
Insufficient water supply
The washer lid is open
Incorrect fill hose connection
Water fill optimization
Washer will not . Kinked drain hose or drain located
drain water higher than 8' above floor
Water leaks every load _ Hoses not installed correctly
Water leaks _ Oversudsing of detergent
Wash cycle time is longer
than usual
The washer automatically adjusts
the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.
Check another faucet in the house to make sure that
household water pressure is adequate.
If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will
not come on.
Make sure that filters (blue and orange screens must be
free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check
that fill hoses are not kinked or clogged.
This is an energy-efficient washer. As a result the
temperature settings for this washer may be different
than non-energy-efficient washers.
Make sure that the water supply is turned on.
Make sure that the water faucets are turned to their
completely open positions.
The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation,
all functions will stop, including water filling.
Make sure that the fill hoses connect the hot water supply
to the hot inlet on the washer, and the cold water supply
to the cold inlet on the washer (hot to hot, cold to cold).
Water may not cover the top level of the clothes. This is
normal for this high-efficiency washer. The water fill is
optimized by the system for best wash performance.
Ensure that the drain hose is not kinked. Per the
recommended installation instructions, the drain outlet
cannot be over 8' above the floor.
Check all fill and drain hose connections to ensure that
they are tight and secure.
Oversudsing may create leaks, and may be caused by
the type and amount of detergent used. High-efficiency
detergent is recommended. Make sure that detergent
and any additives are put into the correct dispenser
compartments. Follow the detergent manufacture's
recommendations for the amount of detergent, but try
using less detergent, especially if home water conditioning
or water softening units are used.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the selected
cycle.
If you press the START button while the lid is open, dE
error message will be displayed.