LG WT5101HW Service Bulletin
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Also See for WT5101HW:
- Owner's manual (67 pages) ,
- Service manual (51 pages) ,
- Specifications (2 pages)
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•Subject:
Upgrade Display PCB S/W
*
Bulletin Registration Date:
•Applicable for models:
Subsidiary
LGEAI
Applicable Serial Number :
Applicable in warranty:
Applicable only with symptoms
Below:
<SVC Note >
• Special Claim code :
• Repair code
CONDITION:
Display control board algorithm does not adequately control spin speed for certain out
of balance conditions.
CORRECTION:
Update the software on the DISPLAY PCB of the affected models as shown in the
MODEL CHART. Unplug the washer, access the controls and disconnect the harness
between the DISPLAY and main PCBs. Connect the tool to the DISPLAY PCB HARNESS
and follow these instructions.
General information
August
. 31, 2012
(Customer models in alphabetical or numerical order per subsidiary)
Customer Model
WT5101HW
WT5101HV
WT5001CW
: 003xxxxxxxxx ~ 111xxxxxxxxx
YES
NO
-
YES
NO
RK
(= Rocky S/W Update)
:
Soft
(= Install or upgrade software)
Technical information
*
Effective from Date:
Subsidiary
Customer Model
WT5101HV
LGECI
WT5001CW
Also applicable outside
of warranty:
Applicable with every repair:
-
1 / 9
Service Bulletin
WASHING MACHINE
WW/M20120347
Bulletin Number:
August. 31, 2012
YES
YES
NO
-
NO
-
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Summary of Contents for LG WT5101HW
- Page 1 August . 31, 2012 August. 31, 2012 •Applicable for models: (Customer models in alphabetical or numerical order per subsidiary) Subsidiary Customer Model Subsidiary Customer Model WT5101HW WT5101HV LGEAI WT5101HV LGECI WT5001CW WT5001CW : 003xxxxxxxxx ~ 111xxxxxxxxx Applicable Serial Number :...
- Page 2 If the product is made before 2011. Nov., you will have to update the display PCB Software. - Only apply S/W update to the product with below serial No. (104 1 is year, 2011, 04 is month) Model Serial No. WT5101HW 003xxxxxxxxx ~ 111xxxxxxxxx WT5101HV WT5001CW 1.
- Page 3 Service Bulletin WASHING MACHINE . Using the Download jig STEP 1 : Copy files to PCB jig. You must copy the files (0000d93f.t45, 00005144.t45)to the PCB jig. → S/W files were already copied to the micro SD in PCB JIG ※...
- Page 4 Service Bulletin WASHING MACHINE * 3. Solution- 2 (WT5101**, WT5001**) STEP4 : Disassemble the control panel by removing the rear control panel from the washing machine. - Disassembling the Front panel, and Rear panels. ① Ⓒ Ⓓ Ⓔ ② Ⓐ Ⓑ...
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Page 5: Direct Mode
Service Bulletin WASHING MACHINE STEP5 : Connecting PCB jig to PCB Display download connector. -. This is PCB assembly, First of all we have to find the connector to update the S/W of display PCB. -. After locating the electrical connector to the display PCB, disconnect the connector &... - Page 6 Service Bulletin WASHING MACHINE STEP6 : Updating S/W ▶ Push the button on back of jig to change mode step by step ▶ This Message , Direct Mode can not Check PCB, This Mode can’t that download, Check PCB After you check this, push the button.
- Page 7 Service Bulletin WASHING MACHINE Step 7) Verify S/W version by test mode - Test mode : Power + Wash / Rinse + Soil Level (Push those buttons at the same time) - Then push START button * First Push , the display window “T1” and “Main version” display . * Second Push, “T2”...
- Page 8 Service Bulletin WASHING MACHINE Type 1. case - A : left side of forming - B : Gap between cabinet & T/Cover Type 2. case Step 9) Attach Caution label on Top cover - Caution Label will be sent to the customer with the customer letter. - Attach caution label on the front of top cover as below picture 0.4 inch 0.4 inch...
- Page 9 Service Bulletin WASHING MACHINE Step 10) Check Balance of Product Verify the washer installation • Make sure the washer is level and that the feet are all evenly contacting the floor. • Make sure the floor is solid and strong enough for a washer. Never install the washer on carpet or other soft flooring.
- Page 10 Service Bulletin WASHING MACHINE Appendix. SOFTWARE UPDATE TROUBLESHOOTING • The tool will attempt to communicate with the PCB 5 times (“Try Connect” display). If there is no communication, the tool will display “Baudrate Settin 31250” continuously. Check the tool harness connections, and then unplug the tool for a few seconds and try again. •...
- Page 11 Service Bulletin WASHING MACHINE Appendix. Flow chart for S/W update Dispatch SVC Do you have Request PCB, PCB JIG? then visit customer (Before SVC) * Any marking Verify S/W Ver. Verify “S/W update and any mark on Label” and S/W Ver. back of display PCB No S/W label Old S/W version...