Chapter 5. Diagnostics; Pc-Doctor For Windows; Pc-Doctor For Windows Pe - Lenovo ThinkCentre A61 Hardware Maintenance Manual

Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems:
v PC-Doctor for Windows
v PC-Doctor for Windows PE (used when your Windows operating system does
Notes:
1. You can also download the latest version of the PC-Doctor for Windows and
2.

PC-Doctor for Windows

The PC-Doctor for Windows is a diagnostic program that works through the
Windows operating system. The PC-Doctor for Windows diagnostic program
enables you to view symptoms and solutions for computer problems, access the
Lenovo troubleshooting center, update system drivers, and review system
information.
To run the PC-Doctor for Windows, click Start → All Programs → PC-Doctor for
Windows → PC-Doctor for Windows. Follow the instructions on the screen. For
additional information about running the diagnostic program, refer to the
PC-Doctor for Windows help system.
If you still suspect a problem after the PC-Doctor for Windows runs successfully,
run the PC-Doctor for DOS or the PC-Doctor for Windows PE to help you
diagnose the computer problem.
The PC-Doctor for Windows also has problem determination aids that determine
software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and
Recovery
PE, if you are unable to start the Windows operating system or if the PC-Doctor
for Windows has not been successful in isolating a possible problem.
© Lenovo 2005, 2009. Portions © IBM Corp. 2005.
Windows operating system)
not start)
PC-Doctor for DOS diagnostic programs from
http://www.lenovo.com/support/
If you are unable to isolate and repair the problem yourself by running the
applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file
display. You will need to have all problem-related log files available when you
speak to a Lenovo technical support representative.
®
workspace on each Lenovo computer. Use the PC-Doctor for Windows
®
(used when diagnosing problems while running the
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