Dell XPS One 24 Service Manual

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XPS One™ Service Manual
Model MTG24
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell XPS One 24

  • Page 1 XPS One™ Service Manual Model MTG24 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and XPS One are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...
  • Page 3: Table Of Contents

    Contents Technical Overview ....Inside View of Your XPS One™ A2420 Computer ..Before You Begin ....Recommended Tools .
  • Page 4 Replacing Cards ....Replacing the WLAN Card ....Replacing the TV Tuner Card .
  • Page 5 Contents...
  • Page 6 Contents...
  • Page 7: Technical Overview

    Technical Overview CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Inside View of Your XPS One™ A2420 Computer ® optical drive...
  • Page 8 Technical Overview...
  • Page 9: Before You Begin

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Before You Begin...
  • Page 10 NOTICE: Only a certified service technician are authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
  • Page 11: Replacing The Computer Cover

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 12 4 Slide the computer cover towards the top and lift it away from the computer. captive screws (2) computer cover 5 To replace the computer cover, ensure that all the cables are connected and that no tools or extra parts (including screws) are left inside the computer. 6 Pivot the cover down and into position.
  • Page 13: Replacing The Stand

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
  • Page 14 4 To replace the stand, align the screw holes on the stand with the screw holes on the chassis. 5 Replace the seven screws that secure the stand. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 11). Replacing the Stand...
  • Page 15: Replacing The Top Shield

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Ensure that you disconnect the power cable before removing the top shield.
  • Page 16 Replacing the Top Shield...
  • Page 17: Replacing Memory Module(S)

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
  • Page 18 NOTICE: If the memory module is not installed properly, the computer may not boot. 5 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
  • Page 19: Replacing Drives

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replacing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 9.
  • Page 20 5 Press the release tab to disconnect the hard drive data cable and lift the hard drive carrier out of the chassis. screws (3) hard drive data cable hard drive power cable Replacing Drives...
  • Page 21: Replacing The Optical Drive

    6 Remove the four screws securing the hard drive to the hard drive carrier. hard drive carrier screws (4) hard drive 7 To install a new hard drive, prepare the new hard drive for installation and check the documentation that accompanied the drive to verify that the drive is configured for your computer.
  • Page 22 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11). 3 Disconnect the optical drive lighting cable. 4 Push down the release lever on the optical drive data cable connector to disconnect the optical drive data cable. 5 Remove the three screws securing the optical drive carrier to the chassis and lift the optical drive carrier out of the computer.
  • Page 23 8 Slide the optical drive out of the optical drive carrier. optical drive card optical drive carrier 9 To install a new optical drive, prepare the optical drive for installation and check the documentation that accompanied the drive to verify that the drive is configured for your computer.
  • Page 24 Replacing Drives...
  • Page 25: Replacing Cards

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replacing the WLAN Card 1 Follow the procedures in "Before You Begin" on page 9.
  • Page 26: Replacing The Tv Tuner Card

    WLAN card antenna cables (3) screws (2) NOTICE: The connectors are keyed to ensure correct insertion. Use of excessive force may damage the connectors. NOTICE: To avoid damage to the WLAN card, ensure that there are no cables under the card. Also, ensure to remove the antenna cables from under the card. 6 To install a new WLAN card, align the notch on the card with the tab in the connector slot.
  • Page 27 4 Disconnect the TV tuner cable, remove the two screws securing the TV tuner card and lift it out of the system board connector. screws (2) TV tuner cable 5 To replace the TV tuner card, align the notch on the TV tuner card with the tab in the connector slot.
  • Page 28: Replacing The Graphics Card

    Replacing the Graphics Card 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11). 3 Remove the stand (see "Replacing the Stand" on page 13). 4 Use the marked sequence on the graphics card heat sink, to loosen the six captive screws securing the graphics card heat sink.
  • Page 29 6 Remove the two screws securing the graphics card and lift it out of the system board connector. screws (2) graphics card 7 To replace the graphics card, align the notch on the graphics card with the tab in the connector slot. 8 Replace the two screws that secures the graphics card.
  • Page 30: Replacing The Internal Card With Bluetooth ® Wireless Technology

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
  • Page 31: Replacing The Rf Module

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
  • Page 32 7 Replace the computer cover (see "Replacing the Computer Cover" on page 11). Replacing Cards...
  • Page 33: Replacing The Processor Heat Sink Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement.
  • Page 34 7 Carefully lift the processor heat sink away from the computer. screws (4) processor fan cable captive screws (4) NOTICE: Incorrect alignment of the processor heat sink can cause damage to the system board and processor. 8 To replace the processor heat sink assembly, align the screw holes on the processor heat sink assembly with the holes on the chassis.
  • Page 35 12 Replace the top shield (see "Replacing the Top Shield" on page 15). 13 Replace the computer cover (see "Replacing the Computer Cover" on page 11). Replacing the Processor Heat Sink Assembly...
  • Page 36 Replacing the Processor Heat Sink Assembly...
  • Page 37: Replacing The Processor

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement.
  • Page 38 processor cover processor processor socket release lever NOTICE: When removing or replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 7 Lift up the processor to remove it from the socket, place it aside in a safe and secure place.
  • Page 39 processor cover processor processor socket center cover latch release lever front alignment notch processor pin-1 indicator rear alignment notch 9 If the release lever on the socket is not fully extended, move it to that position. NOTICE: Socket pins are delicate. To avoid damage, ensure that the processor is aligned properly with the socket, and do not use excessive force when you install the processor.
  • Page 40 12 Place the processor lightly in the socket and ensure that the processor is positioned correctly. 13 When the processor is fully seated in the socket, close the processor cover. Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket.
  • Page 41: Replacing The Battery

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 42 6 Remove the battery from the system and properly dispose of the battery. coin-cell battery battery socket 7 Insert the new battery into the socket with the side labeled "+" facing up and then snap the battery into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 11).
  • Page 43: System Setup

    Certain changes can cause your computer to work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time.
  • Page 44: Options List

    Menu — Appears on top of the System Setup window. This field provides a menu to access to the System Setup options. Press <←> and<→>keys to navigate. As a Menu option is highlighted, the Options List, lists the options that define the hardware installed on you computer. Options List —...
  • Page 45: System Setup Options

    System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may, or may not appear exactly as listed. Main Displays current date in the mm:dd:yy format. System Date Displays the time in the hh:mm:ss format. System Time Displays the SATA 0 drive integrated in the system.
  • Page 46 Allows you to enable or disable the USB controller. Configuration Power Power Management Setup Specifies the ACPI suspend type. The default is S3. ACPI Suspend Type Remote Wake Up Allows you to set the network interface controller to on or off. This option allows the computer to turn on when a network interface controller receives a wake up signal.
  • Page 47: Boot Sequence

    Allows the BIOS to skip certain tests while booting. This Boot Settings decreases the time needed to boot the system. Configuration Allows you to set or change the supervisor password. Security Allows you to enable or disable the device error report. Device Detect Error Exit...
  • Page 48: Changing Boot Sequence For The Current Boot

    For example, you can use this feature to boot your computer from the CD drive so that you can run the Dell Diagnostics from the Driver and Utilities media and then from the hard drive when the diagnostic tests are complete.
  • Page 49: Clearing Cmos Settings

    Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The computer must be disconnected from electrical outlet to clear the CMOS setting. 1 Follow the procedure in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover"...
  • Page 50 System Setup...

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