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Wireless Network Connection; Technical Support - TP-Link TL-ER604W Quick Install Manual

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4

Wireless Network Connection

Here we take Windows XP as example.
Go to Start
Control Panel
Network Connections. Right click
1
Wireless Network Connection, and select View Available Wireless
Networks .
Click Refresh network list, and then select the SSID (network name) of
2
TL-ER604W. Click Connect. The default SSID is TP-LINK_XXXXXX,
XXXXXX is the last six characters of the router's MAC address.
3
Enter the Network key in the pop-up screen. The default wireless
password, the same as the PIN code, is printed on the bottom label of
the router.
4
You've successfully connected to the wireless network.
Appendix: Troubleshooting
its factory default settings?
With the Router powered on, use a pin to press and hold the
Reset button (about 5 seconds) until the SYS LED lights up
and ashes quickly. And then release the button and wait for
the Router rebooting to its factory default settings.
What could I do if I forget the user name and
password of the Router?
you can restore the Router to factory defaults. The default
management address of the Router is http://192.168.0.1, default
username and password are both admin. All your current settings
will be cleared after the Router is restored. If you have backup
con guration, please import it now.
5
Router Con guration
Open web browser and type in http://192.168.0.1. Press
1
Enter button and then enter the User Name and Password
(Factory Default: admin/admin), and click Login.
After a successful login, choose menu Network
2
WAN Mode, and then select the total number of WAN
ports you prefer to use.
Why does the PWR LED work abnormally?
The PWR LED should be lit up when the power system works
normally. If the PWR LED worked abnormally, please check
as follows:
1) Make sure that the power cable is connected properly,
and the power contact is normal.
2) Make sure the voltage of the power supply meets the
requirement of the input voltage of the Router.
What should I do if I could not access the
You are recommended to check the following items:
1) If you access the con guration page by wireless connection,
please make sure your PC connects to the router by wireless.
2) If you access the con guration page by wired connection,
Check every port LED on the Router and make sure the the
cable is installed properly. Then try another port on the
Router and make sure the cable meets the requirement and
works normally.
Choose menu Network
WAN
WAN1, and then select
3
one connection type from the drop-down list . Here take
PPPoE connection as the example. Enter the Account
Name and Password provided by your ISP, and then click
the Connect button and Save button.
WAN
3) Turn o the power. After a while, turn on the power
again.
4)
Make sure the IP address of your PC is set within the
subnet of the Router.
5)
If you still cannot access the con guration page, please
restore the Router to its factory defaults. Then the IP
address of the computer should be set as 192.168.0.x
("x" is any number from 2 to 254) and Subnet Mask as
255.255.255.0).
Why does the page display abnormally?
Please check as follows:
1) Update your browser or replace it with another browser,
and try again.
2) If the pop-up is blocked, please lower the security level
of the browser.
Choose menu Wireless
Wireless Setting
Wireless
4
Setting, then set your wireless parameters. First click
Enable to turn on the Wireless and select the Region from
the drop-down list. It's recommended that you edit the
following two items, and then click Save.
1) Create a unique and easy-to-remember SSID (Wireless
Network Name).
2) Select WPA-PSK/WPA2-PSK under Security and enter
a password in the eld. The default wireless password, the
same as the PIN code, is printed on the bottom label.
Note: The modi cation of the Wireless Setting will take
e ect only after the router is rebooted.

Technical Support

For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Global
Australia & New Zealand
Tel: +86 755 2650 4400
Tel: AU 1300 87 5465
E-mail: support@tp-link.com
NZ 0800 87 5465
Service time: 24hrs, 7 days a week
E-mail: support.au@tp-link.com (Australia)
Singapore
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Tel: +65 6284 0493
Italy
E-mail: support.sg@tp-link.com
Tel: +39 023 051 9020
Service time: 24hrs, 7 days a week
E-mail: support.it@tp-link.com
UK
Service time: Monday to Friday
Tel: +44 (0) 845 147 0017
09:00 to 13:00; 14:00 to 18:00
E-mail: support.uk@tp-link.com
Indonesia
Service time: 24hrs, 7 days a week
Tel: (+62) 021 6386 1936
USA/Canada
E-mail : support.id@tp-link.com
Service time : Monday to Friday, 09:00 to 18:00
Toll Free: +1 866 225 8139
*Except public holidays
E-mail: support.usa@tp-link.com
Germany/Austria
Service time: 24hrs, 7 days a week
Malaysia
Tel: +49 1805 875 465 (German Service)
Tel: 1300 88 875 465
+49 1805 TPLINK
Email: support.my@tp-link.com
+43 820 820 360
Service time: 24hrs, 7 days a week
E-mail: support.de@tp-link.com
Switzerland
Fee: 0.14 EUR/min from the German
xed phone network and up to
Tel: +41 (0) 848 800 998
0.42 EUR/min from mobile phone
(German Service)
Service time: Monday to Friday
E-mail: support.ch@tp-link.com
09:00 to 12:30 and 13:30 to 17:30.
Fee: 4-8 Rp/min, depending on
GMT+ 1 or GMT+ 2 (Daylight Saving Time
rate of di erent time
in Germany)
Service time: Monday to Friday
*Except bank holidays in Hesse
09:00 to 12:30 and 13:30 to 17:30.
Brazil
GMT+ 1 or GMT+ 2
(Daylight Saving Time)
Toll Free: 0800 608 9799
Ukraine
(Portuguese Service)
E-mail: suporte.br@tp-link.com
Tel: 0800 505 508
Service time: Monday to Friday, 09:00 to 20:00;
E-mail: support.ua@tp-link.com
Saturday, 09:00 to 15:00
Service time: Monday to Friday
Poland
10:00 to 22:00
Russian Federationv
Tel: +48 (0) 801 080 618 / +48 227 217 563
(if calls from mobile phone)
Tel: 8 (499) 754 5560/8 (800) 250 5560
E-mail: support.pl@tp-link.com
(toll-free call from any RF region)
Service time: Monday to Friday
E-mail: support.ru@tp-link.com
09:00 to 17:00. GMT+1 or GMT+2
Service time: From 10:00 to 18:00
(Daylight Saving Time)
(Moscow time)
*Except weekends and holidays in
France
Russian Federation
Tel: +33 (0) 820 800 860 (French service)
Turkey
Email: support.fr@tp-link.com
Tel: 0850 7244 488 (Turkish Service
Fee: 0.118 EUR/min from France
E-mail: support.tr@tp-link.com
Service time: Monday to Friday, 09:00 to 18:00
Service time: 09:00 to 21:00
(Except French Bank holidays)
7 days a week
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.

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