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Troubleshooting Tips - GE HDA3600R15CC Owner's Manual

Standard tub dishwashers
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Beforeyou call for service...
Troubleshooting Tips Save time and money! Review the charts on the following
pages, or visit You may not need to call for service.
Possible Causes
What To Do
Dishwasher won't run
Fuse is blown, or the
• Replacefuse or reset circuit breaker. Removeany other appliances
circuit breaker tripped
from the circuit.
• Try pressing the START/RESET p ad (Electronicmodels)two times.
Power is turned off
• In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Hake sure it is on.
Some of the sounds
• Soft food disposal shredding action.
you'll hear are normal
• Drain valve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor stopping during the drying period.
• Water draining out of tub immediatelyafter touching theSTART/RESET pad.
Utensils are not secure
• Hake sure everything is secured in dishwasher.
in rack or something small
has dropped into rock
Rattling dishes when
• Hake sure dishes are properly loaded. See the Loading the
the spray arm rotates
dishwasher rocks section.
Motor hums
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
Water standing in
This is normal
• A small amount of clean water around the outlet on the tub bottom
the bottom of the tub
at the back of the tub keeps the water seal lubricated.
Water won't pump
Drain is clogged
• If you have an air gap, clean it.
out of:the tub
• Checkto see if your kitchen sink is draining well. If not, you may need
a plumber.
• If the dishwasher drains into a disposer,run disposer clear.
Suds in the tub
Wrong detergent
• Use only automatic dishwasher detergents to avoid sudsing.
was used
Cascade®,Cascade®Complete and Electrasol ® Automatic Dishwashing
Detergents have been approved for use in all GEdishwashers.
• To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Hodels with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period is reached. Repeat if necessary. On Hodels with
ElectronicControl: Pump out water by pressing the START/RESET p ad,
then 10 seconds later, pressSTART/RESETpad again. Repeat if necessary.
° Always wipe up rinse agent spills immediately.
° Use of the RINSEONLYcycle after adding the dish to the load
con decrease the levelof staining. GErecommends Cascade®
Plastic Booster to help remove these types of stains.
• Removethe stain by hand, using a solution of 1/2 cup bleach
and 3 cups worm water.
Rinse agent was spilled
Stained tub interior
Some tomato-based
foods can cause reddish
Tea or coffee stains
An overall yellow or
brown film can be
caused by iron deposits
in water
Before cleaning interior,wait at least 20 minutes after a cycle for the
heating elements to cool down. Failureto do so can result in burns.
Antesde limpiarel interior, e sperepar Io menos20 minutosdespu#sde un ciclo
para que loselementos calentadores seenfrien.Nohacerlopuedeprovocar
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
White film on inside
• GE recommends Cascade Crystal CleaP to help prevent hard water
mineral deposits from forming.
• Rundishwasher with citric acid to remove mineral deposits. Citric
acid (Port number: WD35X151)can be ordered through GEPorts.
See back cover for ordering information.

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