Troubleshootingtips - GE WCVH4800K Owner's Manual & Installation Instructions

Before gou call for service... GEAppliances.com
TroubleshootingTips
Savetime and mone_t!Reviewthe charts on the
Followingpages Firstand you may not need to call
Forservice.
Possible Cause What ToDo
Not spinningor agitating Drain hoseiskinked or • Straightendrainhoseand makesurewasherisnot
improperly connected sittingon it.
Householddrain may • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereisan air gap betweenhoseanddrain.
pushedtoo far down in the drain
Washer pumpfilter mag • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
be clogged and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthefilter,removing all loosedebris,and put filter
backin place.
Loadis out of balance • Redistribute clothesand run Drain& Spinor Rinse & Spin.
• Increase load sizeif washingsmall loadcontainingheavy
and lightitems.
Leakingwater Doorgasket isdamaged • Checkto seeif gasketisseatedand nottorn. Objects
leftin pocketsmay causedamageto the washer(nails,
screws,pens,pencils).
Doorgasket not damaged • Water may drip from the doorwhenthe door isopened.
Thisisa normaloperation.
Checkback left of washer • tf this areaiswet, you haveoversudsing condition.
for water Uselessdetergent.
Fill hosesor drain hoseis • Makesurehoseconnections aretight at washerand
improperlgconnected faucetsand makesureend of drainhoseiscorrectly
insertedin and secured to drainfacility.
Householddrain mag • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Not draining Drain hoseiskinked or • Straightendrainhoseand makesurewasherisnot
improperlgconnected sittingon it.
Householddrain mag • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereisan air gap betweenhoseanddrain.
pushedtoo far down in the drain
Washer pumpfilter mag • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
be clogged and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthefilter,removing all loosedebris,and put filter
backin place.
Not spinning Drain hoseiskinked or • Straightendrainhoseand makesurewasherisnot sittingon it.
improperlgconnected
Householddrain mag • Checkhousehold plumbing. Y oumay needto call a plumber.
be clogged
Drain hosesiphoning;drain hose • Ensure thereisan air gap betweenhoseanddrain.
pushedtoo far down in the drain
Washer pumpfilter mag • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
be clogged and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthefilter,removing all loosedebris,and put filter
backin place.
Loadis out of balance • Redistribute clothesand run Drain& Spinor Rinse & Spin.
• Increase load sizeif washingsmall loadcontainingheavy
and lightitems.
Motor isoverheated • Washermotorwill stop if it becomesoverheated, t t will
automaticallyrestartafter a cool-downperiodof up to
2 hours(ifwasherhasnot beenmanuallyturnedoff).
Dooris open • Makesuredoor isclosed.
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