Troubleshootingtips - GE WCVH4800K Owner’s Manual And Installation Instruction

Before gou call for service... GEAppliances.com
TroubleshootingTips
Savetime and money! Reviewthe charts on the
following pages first and gou mag not need to call
for service.
Possible Cause What ToDo
Not spinningor agitating Drain hoseiskinkedor • Straighten drain hoseand makesurewasheris not
improperly connected sittingon it.
Householddrain may • Checkhouseholdplumbing. Y oumaUneedto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereis an air gap betweenhoseand drain.
pushedtoo far down in the drain
Washerpump filter may • CleanPumpFilter- Openthe pump access door (usea coin)
be clogged and removethe pumpfilter bg turningit counterclockwise and
pullingout. Cleanthe filter,removingall loosedebris,and putfilter
back in place.
Load isout of balance • Redistribute clothesand run Drain& Spinor Rinse & Spin.
• Increase loadsizeif washingsmallload containingheavU
and light items.
Leakingwater Doorgasket isdamaged • Checkto seeif gasketisseatedand nottorn. Objects
left in pocketsmagcausedamageto the washer(nails,
screws,pens,pencils).
Doorgasket not damaged • Water magdrip from the doorwhenthe door isopened.
Thisis a normaloperation.
Checkback left of washer • Ifthis area iswet, gou haveoversudsing condition.
for water Uselessdetergent.
Fill hosesor drain hoseis • Makesurehoseconnections are tight at washerand
improperlgconnected faucetsand makesureend of drain hoseiscorrectlg
insertedin andsecuredto drainfacilitg.
Householddrain mug • Checkhouseholdplumbing. Y oumag needto call
be clogged a plumber.
Not draining Drain hoseis kinkedor • Straighten drain hoseand makesurewasheris not
improperly connected sittingon it.
Householddrain may • Checkhouseholdplumbing. Y oumaUneedto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereis an air gap betweenhoseand drain.
pushedtoo far down in the drain
Washerpump filter may • CleanPumpFilter- Openthe pump access door (usea coin)
be clogged and removethe pumpfilter bg turningit counterclockwise and
pullingout. Cleanthe filter,removingall loosedebris,and putfilter
back in place.
Not spinning Drain hoseis kinkedor * Straighten drain hoseand makesurewasheris notsittingon it.
improperly connected
Householddrain may • Checkhouseholdplumbing. Y oumaUneedto calla plumber.
be clogged
Drain hosesiphoning;drain hose * Ensure thereis an air gap betweenhoseand drain.
pushedtoo far down in the drain
Washerpump filter mug • CleanPumpFilter- Openthe pump access door (usea coin)
be clogged and removethe pumpfilter bg turningit counterclockwise and
pullingout. Cleanthe filter,removingall loosedebris,and putfilter
back in place.
Load isout of balance • Redistribute clothesand run Drain& Spinor Rinse & Spin.
• Increase loadsizeif washingsmallload containingheavg
and light items.
Motor isoverheated • Washermotor willstop if it becomesoverheated. I t will
automaticallgrestartafter a cool-downperiodof up to
2 hours(ifwasherhasnot beenmanuallgturnedoff).
Door isopen • Makesuredoor isclosed.
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