GE JP356 Owner's Manual page 13

Radiant
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Before you carl for service..,
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Troubleshooting -tips
Save time and money/. Review the chart on this page first
and you may not need to carl for service.
Surface elements will
not maintain a rolling
boil or cookingis slow
Possible
Causes
Improper
cookware
being
used.
What To Do
• Use pans whi(h
are absolutely
flat and match
tile
diaii]etex"
of
tile
StlX'£1ce
eleiixei]t
selected.
Surface elements do
A fuse in your home may be
• Replace tile fixse or reset tile drcuit
breakex:
not work properly
blown or the circuit breaker
tripped.
Cooktop
controls
• Check
to see tile correct
control
is set fin" tile surth('e
improperly
set.
element
you are using.
77nyscratches ormetal
Incorrect
clemfing
• Use recommended
cleaning, In'°cedures"
marks or abrasions on
methods
being used.
radiant cooktop glass
surface
Cookwa_e
with rough
bottoms
being
used
or
coarse
paxtides
(salt
or staid)
were
between
the cookwa_e
mad the
surface
of the
cooktop.
• Be stxI'e cookware
bot[oI]]S
aI]d
cookware
ai'e clean
belin'e use. Use cookware
with smooth
bottoms.
Tiny scratches
are not removable
but will become
less visible in time as a result of cleaning.
Cookwaxe
has been
slid
across
the cooktop
surface.
Areas of discoloration
Improper
cookware
• Marks
fl'om aluminum
and copper
pm]s as well as
or dark streaks
on the
being
used.
mineral
deposits
t]'om water
or food can be removed
cooktop
with the cleaning
cream.
Hot
surface
on a model
• This is normal.
The
sHYl[_lce HHIVappear
discolored
with a light-colored
cooktop,
when
it is hot. This is temporary
and will disal/pem"
as the glass cools.
Food
spillovers
not cleaned
• See the Cleaning the glass cooktop section.
before
next use.
Incorrect
cleaning
methods
• Use recommended
cleaning
I/rocedures.
being
used.
Plastic melted
to
Hot
cooktop
came into
• See the Glass surface--potential
for permanent
damage
the surface
contact
with plastic
placed
section
in tile Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation)
Hot
sugar mixture
spilled
• Call a qualified
technician
for rel/lacement.
of the cooktop
on the cooktop.
Frequent cycling off and
Improper
cookware
• Use only flat cookware
to minimize
cycling.
on of surface elements
being
used.
See Surface elements cycle on and off section.
Controlknob will
not turn
Cooktop
controls
improperly
set.
• When
tile knob
is ix] tile OFFposition,
it must
be
pushed
ix] befi>re it can be turned.
When
tile knob
is ix] any other
position,
it can be tin'ned
without
being
pushed
ix].
13

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