Troubleshooting Tips - GE JP346 Owner's Manual

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Troubleshooting -tips
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Surface elements will
not maintain a rolling
boil or cookingis slow
Possible Causes
Improper cookwaxe
being used.
What To Do
• Use pans
which
are absolutely flat
and match
tile diailletex" of tile StlX'£1ce eleilxeilt selected.
Surface elements do A fuse in your home may be • Replace tile fixse or reset tile circuit breakex:
not work properly
blown or the circuit breaker
tripped.
Cooktop controls • Check to see tile correct control is set fin" tile sIu'th('e
improperly set. element
you are using.
77nyscratches ormetal
Incorrect clemahag
• Use recommended
cleaning, In'°cedtu'es"
marks or abrasions on methods being used.
radiant cooktop glass
surface
Cookwa_e with rough
bottoms being used or
coarse paxtides (salt
or staid) were between
the cookwa_e and the
surface of the cooktop.
• Be stxI'e cookware
bottoI]]S aI]d
cookware ai'e clean
belin'e use. Use cookware with smooth bottoms.
Tiny scratches are not removable but will become
less visible in time as a result of cleaning.
Cookwaxe has been
slid across the cooktop
surface.
Areas of discoloration
Improper cookware
• Marks
fl'om aluminum
and copper
pm]s as well as
or dark streaks on the being used. mineral deposits t]'om water
or food can be removed
cooktop with the cleaning cream.
Hot surface on a model • This is normal. The sHYl[_lce HHly appear discolored
with a light-colored cooktop, when it is hot. This is temporary and will dis]l/peru"
as the glass cools.
Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
before next use.
Incorrect cleaning methods • Use recommended cleaning I/rocedures.
being used.
Plastic melted to Hot cooktop came into
• See the Glass surface--potential for permanent damage
the surface
contact with plastic placed section
in tile Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for rei/lacement.
of the cooktop
on the cooktop.
Frequent cycling off and Improper cookware • Use only flat cookware to minimize cycling.
on of surface elements being used. See Surface elements cycle on and off section.
Controlknob will
not turn
Cooktop controls
improperly set.
• When tile knob is ix] tile OFFposition, it must be
pushed ix] befi>re it can be turned. When tile knob
is ix] any other position, it can be tin'ned without
being pushed in.
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