The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information _______________________________ Oki and Oki Printing Solutions are registered trademarks of Oki Electric Industry Company Ltd. Adobe and PostScript are registered trademarks of Adobe Systems. Apple, Macintosh, Mac, and Mac OS are registered trademarks of Apple Computers Inc.
OTES CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury. AFETY WARNINGS Please be careful to read and understand the safety warnings on the following pages before operating the printer.
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WARNING! Ensure all warning and instruction labels on the product are read, understood and followed in order to prevent any risk of injury. Ensure this and all other documentation is both read carefully and retained for future reference. This printer unit weighs 167.5 lbs (76kg). 3 people are required to lift the printer safely and prevent any risk of personnel injury.
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WARNING! This product has an earthed plug as a safety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock. If using an extension cable or power strip ensure that the total current rating (amperes) of all connected equipment is less than the maximum rating of the extension cable, power...
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WARNING! Use only the power cable supplied. Using a power cable not intended for this product may lead to fire or electric shock. To avoid risk of fire and electric shock, do not use the power cable supplied with this product for any other electrical equipment.
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WARNING! If any liquid (for example water) is allowed to enter the printer, there is a risk of fire. Unplug the mains connector and contact your dealer. Do not place containers containing liquid on the printer as electric shock, fire and/or injuries may occur.
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WARNING! Risk of explosion if battery is replaced by an incorrect type. Do not touch the battery. Printer battery should not require replacement during the life of the printer. After installing additional memory or a hard disk drive, the cover door must be closed and secured to prevent risk of fire.
NTRODUCTION Congratulations on buying an Oki proColor digital web printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white output at high speed on a range of print media.
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Additionally, the following optional features are available: > Automatic two-sided (duplex) printing for economical use of cut sheet paper and compact printing of larger documents User’s Guide> 14...
BOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed. This manual is your user’s guide (check the web site, my.okidata.com, for the most up-to-date version) for your product and forms part of the overall user support listed below: >...
OFTWARE SUPPLIED CDs: > Drivers and Utilities Contains drivers and application software for use by a general user. > Network and Administrator Utilities Contains software for use by system administrators. User’s Guide> 16...
NLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat. You can access specific information in two ways: > In the list of bookmarks down the left hand side of your screen, click on the topic of interest to jump to the required topic.
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[Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK]. User’s Guide> 18...
RINTER AND PAPER OVERVIEW PENING AND CLOSING THE TOP COVER CAUTION! To gain access to the inside of the printer, ensure that the top cover is fully opened. To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.
DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the graphics below. Paper holding arm Top cover (face-down stacker) MP Tray (multi-purpose tray)(non-functional w/ pro510DW) Tray 1 side cover Paper size label Paper gauge Tray 1 (paper tray) Control panel User’s Guide>...
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Top cover handle Face-down stacker Power (on/off) switch User’s Guide> 21...
The best performance will be obtained when using standard weight 20 – 24 lb (75 – 90 g/m²) paper designed for use in copiers and laser printers. Suitable types are: > OKI® Bright White, 32 lb US Bond > HammerMill® Laser Print Radiant, White, 24 lb US Bond >...
APER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 and Roll Feeder) and to output areas (Face-down stacker and Face- up stacker). TYPE SIZE WEIGHT INPUT/ OUTPUT Plain paper A3, A3 Nobi, A3 Wide, 17 –...
EEDER The roll feeder is used for media sizes additional to those of the standard tray, heavier media weights and special media. The roll feeder can handle the same sizes as the tray, in roll format. The roll feeder can feed paper widths as small as 3in (76.2 mm) and lengths up to 300 ft (91.4m).
RAY AND STACKER EXAMPLES OADING Tray 1 is used in the following example. Pull out the tray. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
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Load the paper (face down and top edge towards the right for letterhead paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper. To avoid paper jams: • Do not leave space between the paper and the guides and rear stopper.
Gently push the tray back into the printer. NOTE: FOR INFORMATION ON LOADING THE ROLL FEEDER, SEE THE ROLL FEEDER GUIDE. SING THE STACKERS Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer.
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Face-up stacker The face-up exit path is used for continuous. Open the stacker (1). Flip out the paper support (2). User’s Guide> 32...
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Swivel out the paper support extension (3). NOTE If Take up rewinder is installed the face up stacker must be removed. See feeder guide for more information. User’s Guide> 33...
ONTROL PANEL The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use. UTTONS AND LIGHTS The parts of the control panel are identified and briefly explained below: Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown.
Ready light On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline) Attention light Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue Display panel Displays status and setup information for the printer and user help information in your chosen language...
ISPLAY ANEL MESSAGES There are four types of display panel message: > Status information > Menu (functions) information > Configuration information > Help information TATUS INFORMATION Status information is associated with three printer states: In the Information state, such as idling or printing, the printer is able to process print jobs.
Restart). Available to support staff to allow printer configurations and special functions to be set. ONFIGURATION INFORMATION Configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled through by moving the highlight with the Up-arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button.
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The steps involved in using the menus are typically as follows: Ensure that the display panel indicates that the printer is ready to print. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list.
ETTING STARTED This section provides information to help you get started with using your printer. RINTER LOCATION Check that you have sufficient space for access: > around your printer: 20cm 8in 60cm 60cm 24in 24in 100cm 40in User’s Guide> 39...
> above your printer: 70cm 28in URNING URNING Hard disk drive installed Your printer has a hard disk drive installed, hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. User’s Guide>...
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When the display panel shows that you can either turn off or restart the printer, use the On/Off switch to turn off the printer. User’s Guide> 41...
URNING NOTE If the display panel shows that you can either turn off or restart the printer, press Shutdown/Restart to turn on the printer. If the printer is turned off (no power), use the On/Off switch to turn on the printer. User’s Guide>...
HECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured. Ensure that there is Letter paper in Tray 1 (to be used in this operation). Ensure that the display panel indicates that the printer is ready to print.
NTERFACES AND CONNECTION Your printer is equipped with a selection of data interfaces: > Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. > USB – This port requires a cable conforming to USB version 2.0 or above.
ONNECTING THE PARALLEL INTERFACE Turn off the printer and the computer. Connect a parallel cable between the printer and computer. Turn on the printer and then the computer. ONNECTING THE INTERFACE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD.
ONNECTING THE NETWORK INTERFACE CAUTION! Do not connect a USB cable into the network interface connector as this may lead to malfunction. Turn off the printer and the computer. Install the Ferrite core to the Ethernet cable as shown. User’s Guide> 46...
Connect an Ethernet cable between the printer and an Ethernet hub. Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for further details on how to configure the network connection before installing the printer drivers.
PERATION SING THE PRINTER For full details of how to use the printer and any accessories to print jobs efficiently and effectively, please refer to the Printing Guide. User’s Guide> 48...
ONSUMABLES AND MAINTENANCE This section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is: > Black Toner — 18,500 Letter pages at 5% coverage. > Cyan, Magenta, Yellow Toner— 16,500 Letter pages at 5% coverage The printer is shipped with sufficient toner for 7,500 Letter pages in the print cartridges of which 1 –...
ONSUMABLE ITEM ORDER INFORMATION ITEM LIFE ORDER NUMBER Toner, Black 18,500 Letter pages @ 5% 52124004 Toner, Cyan 16,500 Letter pages @ 5% 52124003 Toner, Magenta 16,500 Letter pages @ 5% 52124002 Toner, Yellow 16,500 Letter pages @ 5% 52124001 Image drum, Black 42,000 Letter pages avg 56124004...
You are advised to follow these instructions carefully. CAUTION! Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer’s performance and invalidate your warranty.
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With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). Close the top cover. User’s Guide>...
LEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur. Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. Open Tray 1 side cover and pull out the paper guide plate (1).
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Remove Tray 1 completely from the printer. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. User’s Guide> 54...
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Return the paper guide plate to its original position and close Tray 1 side cover. Turn on the printer. User’s Guide> 55...
LEANING THE PRINTER CASING Follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer surface. User’s Guide>...
PTIONAL ACCESSORIES This section describes optional accessory equipment for your printer. The following accessories are available: > duplex unit (to enable two-sided printing) > rewinder unit CCESSORY ORDER INFORMATION ITEM ORDER NUMBER Duplex unit 42797201 Rewinder unit 70063101 User’s Guide> 58...
NSTALLING ACCESSORIES Each accessory comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration document) to check that the installation has been successful. For the following accessories, you have to make the appropriate setting in your printer driver(s): >...
ROUBLESHOOTING ENERAL If the printer display panel does not display anything or is still in stand-by mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer.
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Squeeze the catch (1) on Tray 1 side cover and open the cover. Holding it by the tab (2), turn the paper guide outward. Carefully remove the jammed paper. User’s Guide> 61...
Put the paper guide back into position and close Tray 1 side cover. PEN COVER PAPER JAM SIDE COVER If the MP Tray is open, close it so that the side cover (1) is visible. User’s Guide> 62...
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Pull the release lever (2) and pull open the side cover. Carefully remove the jammed paper. User’s Guide> 63...
Close the side cover. PEN COVER PAPER JAM TOP COVER Squeeze the top cover handle (1) and open the top cover. WARNING! Be careful not to touch the fuser unit which is hot after printing. User’s Guide> 64...
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Squeeze the basket handle (2) and raise the drum basket. Carefully remove any paper on the belt. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. WARNING! Be careful not to touch the fuser unit which may be hot after printing.
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Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. Pull up the jam release levers (5) and remove the jammed paper. User’s Guide> 66...
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Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. If paper is jammed near the paper exit, open the face-up stacker (7). User’s Guide> 67...
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Open the side cover (paper exit) (8) and remove the jammed paper. Close the side cover (paper exit) and then the face-up stacker. User’s Guide> 68...
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Return the image drum basket (9) into position and check it is locked. Close the top cover and ensure it is latched. User’s Guide> 69...
– APER JAMS DUPLEX UNIT IF INSTALLED HECK DUPLEX UNIT PAPER JAM Operate the duplex cover release button (2) and open the cover. Carefully remove any jammed paper. User’s Guide> 70...
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Operate the levers (3) and pull out the duplex unit. Holding the front top cover by the grip (4), push it gently inwards and raise it. User’s Guide> 71...
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Remove any jammed paper. In similar manner, check for and clear any paper jammed under the rear top cover. User’s Guide> 72...
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Replace the two top covers. Raise the front cover of the duplex unit. User’s Guide> 73...
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Push the duplex unit back into position. User’s Guide> 74...
VOIDING PAPER JAMS The following table summarizes possible causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady, level surface. Your print media is too light or Use appropriate media.
EALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical white lines The LED head is dirty. Wipe the LED head with a can be seen on the LED lens cleaner or with a printed page. soft cloth. The toner is low. Replace the toner cartridge.
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical lines The image drum Replace the image drum appear. cartridge is damaged. cartridge. The toner is low. Replace the toner cartridge. Horizontal Lines When the interval is Wipe it lightly with a soft and spots appear about 94mm (4in), the cloth.
PECIFICATIONS ITEM SPECIFICATION Dimensions 46.3x25.7x24.9in (HxWxD) (includes feeder) 118x65.4x63.3cm (HxWxD) Weight Without options, approx. 337.8 lb (153.2 kg) Print speeds Continuous: 30 ft/min. Cut Sheet: 36 ppm color; 40 ppm monochrome 20 – 28 lb paper Resolution 1200 x 600 dpi or 600 x 600 dpi Emulations PCL 5c, PCL XL 2.1, PS, Memory...
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ITEM SPECIFICATION Noise level Operating: 54dBA maximum Standby: 42dBA maximum Power save: 28dBA maximum after 30 mins background level User’s Guide> 79...
A – D PPENDIX ISPLAY ANEL ESSAGES The display panel messages are intended to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Your printer is online and ready to print. Printing tttttt Your printer is printing and paper is currently being fed from tttttt, where tttttt identifies a tray.
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MESSAGE COMMENT Check Image Drum Check that the image drum of color cccccc is cccccc correctly installed. Please see HELP for You can access help details by pressing the HELP details button. User’s Guide> 81...
B – M PPENDIX ENU SYSTEM The top-level Functions menus are: > Configuration > Print Information > Print Secure Job > Menus > Admin Setup > Calibration > Print Statistics The two other special top-level menus are: > Boot Menu >...
ONFIGURATION RINT OUNT ITEM VALUE DESCRIPTION Total Pages nnnnnn Displays the total number of pages printed. Note: in duplex printing, each sheet is counted as 2 pages. Color Page nnnnnn Displays number of color printed pages converted to Letter equivalent. Monochrome nnnnnn Displays number of...
UPPLIES ITEM VALUE DESCRIPTION xxxx Drum Remaining nnn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Yellow, Black. Belt Remaining nnn% Displays the remaining life span of the belt unit as a percentage.
APER IZE IN ITEM VALUE DESCRIPTION Traym where Executive Displays detected paper m is 1 Letter Short Edge size of Traym. Letter Long Edge (similar Legal 14 arrangement Legal 13.5 for all trays) Tabloid Tabloid Extra Legal 13 A4 Short Edge A4 Long Edge A3 Nobi A3 Wide...
ITEM VALUE DESCRIPTION Total Memory xx MB Displays total RAM memory installed in the printer. Same as Total Memory of Menu Map. Flash Memory xx MB [Fxx] Displays total flash memory installed in the printer and version. Same as Flash Memory of Menu Map.
RINT NFORMATION ITEM ITEM DESCRIPTION Configuration Execute Prints printer configuration details. Network Execute Prints summary information about the wired network. Demo Page Demo 1 Execute Prints a demo page. File List Execute Prints a list of jobs stored on the Hard Disk (if installed). PS Font List Execute Prints PostScript font list...
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– RINT NFORMATION EXAMPLE DEMONSTRATION PAGE To print a printer demo page to demonstrate how your printer prints: Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Information menu is highlighted.
RINT ECURE ITEM VALUE DESCRIPTION Encrypted Job Enter nnnn Enter a password to use Password secure printing. Not Found Use to print an encrypted secure job that has been stored on the HDD. Encrypted Print Not Found: (no jobs) is Delete indicated when there is no output file.
ENUS ONFIGURATION ITEM VALUE DESCRIPTION Tray1 Paper Feed Specifies a feed tray. MP Tray Auto Tray Sets the automatic tray Switch switch function. Tray Sequence Down Specifies selection order priority for Paper feed tray automatic tray selection/automatic tray switch. Unit of Inch (L) Specifies units for Measure...
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ITEM VALUE DESCRIPTION Tray Size Traym Config, Paper Size Sets paper in Tray. where m is 1. Custom X Dimension 3.9 – 8.3 (A) – Sets Custom paper 8.5 (L) – 12.9 width for Tray. Sets for inch the direction 100 –...
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ITEM VALUE DESCRIPTION Traym Config, Legal 14 Legal 14 Sets the length of the where m is in Paper Legal 13.5 legal paper in Tray. range 1 to 5 Change this to Legal 13.5 if that is the (similar standard legal size in arrangement your country.
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ITEM VALUE DESCRIPTION MP Tray Config Paper Size A3 Nobi Sets paper size for MP A3 Wide Tray. A4 Sht Edge A4 Long Edge B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 Tabloid Extra Tabloid Letter Sht Edge Letter Long Edge (L) Executive...
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ITEM VALUE DESCRIPTION Plain MP Tray Config Media Type Sets the media type for Letterhead MP Tray. Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Type1 User Type2 User Type3 User Type4 User Type5 User Type 6 User Type 7 User Type 8 User Type 9 User Type 10...
YSTEM DJUST ITEM VALUE DESCRIPTION Power Save 3 min Sets the period after Time 5 min which power save 15 min mode starts. 30 min 60 min 240 min Clearable Online When Online is Warning selected, you must manually clear the warning by pressing the Online button.
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ITEM VALUE DESCRIPTION Continue Low Toner Sets the printing Stop operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline. Jam Recovery ON: continues printing the job, including any jammed pages, once the jam has been cleared.
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ITEM VALUE DESCRIPTION 0.00 Print Position Duplex X Adjust During the flip-side Adjust +0.25 – +2.00 printing of duplex -2.00 – -0.25 printing, adjusts the location of the whole printing image (0.25 0.00 mm, 0.01in interval) +0.01 – +0.08 perpendicular to the -0.08 –...
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ITEM VALUE DESCRIPTION Paper Color Used for fine color Setting adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on plain paper. Decrement setting when a white horizontal dotted line or a snowy image occurs in high-...
ITEM VALUE DESCRIPTION SMR Setting Corrects print result variations caused by differences in temperature and humidity environment, or print density or frequency. This setting must be changed when print quality varies by printed result. BG Setting Corrects print result variations caused by differences in temperature and humidity...
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Press the Enter button to select this Item. Press the Up-arrow or Down-arrow buttons repeatedly until Tray1 Config is highlighted. Press the Enter button to select this Item. Press the Up-arrow or Down-arrow buttons repeatedly until MediaType is highlighted. Press the Enter button to select this Item. Press the Up-arrow or Down-arrow buttons repeatedly to move through the range of media types until Transparency is highlighted.
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