HP Surestore HVD10 - Disk System Service Manual
HP Surestore HVD10 - Disk System Service Manual

HP Surestore HVD10 - Disk System Service Manual

Hp surestore e disk system hvd10 user and service guide - a5616-90901

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Summary of Contents for HP Surestore HVD10 - Disk System

  • Page 1 K S +...
  • Page 2: Warranty

    Notice Warranty Format Conventions WARNING Safety Notices Caution :DUQLQJ Note Weight exceeds 50 lbs. (22.5 kg.) Do NOT lift unassisted. Use a lift device or two people. this font...
  • Page 3 CONTENTS 1 Product Description...
  • Page 4 2 Installation (HP-Only)
  • Page 5 3 Configuration 4 Troubleshooting...
  • Page 6 5 Removal and Replacement...
  • Page 7 6 Upgrading 7 Reference...
  • Page 9 FIGURES...
  • Page 13 TABLES...
  • Page 15: Product Description

    PRODUCT DESCRIPTION General Description Features Components Hardware/Software Requirements Topologies Definitions...
  • Page 16: General Description

    General Description...
  • Page 17 Features Front Door Front...
  • Page 20 Note...
  • Page 21 Components...
  • Page 22 WARNING Touching exposed circuits can discharge electricity and disable the disk. Disk modules require careful handling and ESD precautions.
  • Page 23 Caution Touching exposed circuits can discharge electricity and disable the card. BCCs require careful handling and ESD precautions.
  • Page 28: Hardware/Software Requirements

    Hardware/Software Requirements MPE/iX 6.0 HP-UX PowerPatch 2 HP-UX 10.20 System Class and greater 10.10 and 11.0 HP e3000 9x8, 9x9, 99x HP 9000 D-Class K-Class T-Class I-Class A-Class L-Class N-Class R-Class V-Class Workstations B-Class C-Class J-Class C-3000 J-5000 Workstation 715 Workstation J2XX...
  • Page 29 System Class Product # HBA Description HP e3000 9x8, 9x9, 28696A HP-PB Fast Wide Differential SCSI-2 Host Adapter A2969A HP-HSC Fast Wide Differential SCSI-2 Interface Also supported with the HVD built- in adapter on the 9x9KS Server Multi-Function I/O card HP 9000 D-Class A4107A...
  • Page 30 Topologies...
  • Page 31 Host Maximum distance = 25 m Disk System...
  • Page 32 Host 1 Host 2 Disk System 1 25 m 25 m Maximum distance = 25 m Maximum distance = 25 m Disk System 2...
  • Page 33 Note Disk System 1 Host 2 Host 1 Maximum distance = 25 m Maximum distance = 25 m Disk System 2...
  • Page 34 High Availability Host Storage System Maximum distance 25 m Disk System...
  • Page 35 Host 1 Host 2 Host 3 Host 4 Maximum distance = 25 m Maximum distance = 25 m Disk System...
  • Page 36 Disk System 1 Host 1 Host 3 Host 4 Host 2 Disk System 2...
  • Page 37 Host 1 Host 3 Disk System BCC 2 BCC 1 Host 2 Host 4...
  • Page 38 High Availability Host 2 Host 3 Storage System Host 1 Maximum distance = 25 m Disk System...
  • Page 39 Definitions...
  • Page 41 INSTALLATION (HP-ONLY) Electrical Preparation Tools Step 1: Check Parts Step 2: Install Rails Step 3: Prepare Rack Front Step 4: Mount the Disk System Step 5: Install the Bus Control Card Step 6: Install Optional Fan and Power Supply Step 7: Install Filler Panels Step 8: Connect SCSI and Power Cables Step 9: Install Disk Modules Step 10: Turn on the Disk System...
  • Page 42: Electrical Preparation

    Electrical Preparation No. of Disk Systems on Circuit* Inrush Current and Duration 10 amps declining over 10 to 12 cycles 20 amps declining over 10 to 12 cycles 30 amps declining over 10 to 12 cycles 40 amps declining over 10 to 12 cycles Incoming Voltage Maximum RMS Current Drawn by One AC RMS...
  • Page 43 No. of Disk Breaker Systems Rating Breaker Type* 1 to 3 16 amps Type C or Type D per IEC 898 Type K per IEC 947-2 16 amps Type D per IEC 898 Type K per IEC 947-2 Note...
  • Page 44 No. of Disk Systems 1.1 meter (21 U) 1.6 meter (32 U) 2.0 meter (41 U) 1 – 4 1 3-foot 16-amp PDU* 1 5-foot 16-amp PDU* 1 19-inch 16-amp PDU 1 19-inch 16-amp PDU 5 – 8 NA** 1 19-inch 30-amp PDRU 9 –...
  • Page 46 30-amp PDRU...
  • Page 47 Tools "...
  • Page 48: Step 1: Check Parts

    Step 1: Check Parts...
  • Page 49: Step 2: Install Rails

    Step 2: Install Rails...
  • Page 52 Note...
  • Page 54 Note...
  • Page 55 Disk System EIA Unit Using lower tab in slot 0 between 3 and 4 upper tab in slot 4 Three lower tab in slot 7 Four between 10 and 11 upper tab in slot 11 Five lower tab in slot 14 between 17 and 18 upper tab in slot 18 Seven...
  • Page 56 Note...
  • Page 57 Step 3: Prepare Rack Front Note...
  • Page 58 Note...
  • Page 59 Step 4: Mount the Disk System WARNING Do not lift the disk system without the help of another person or lift device. Even without power supplies and disk drives, the disk system weighs 50 pounds.
  • Page 60 Caution To protect the door, do not lift or move the disk system with the door open.
  • Page 63 Step 5: Install the Bus Control Card Note...
  • Page 64 Caution Do not touch the pins on the back of the BCC. "...
  • Page 66 Step 6: Install Optional Fan and Power Supply...
  • Page 68 Step 7: Install Filler Panels Caution Every slot must contain a filler or active component for proper operation.
  • Page 70: Step 8: Connect Scsi And Power Cables

    Step 8: Connect SCSI and Power Cables Note Caution Do not attach the second end of the SCSI cable to another disk system or to another port on the same disk system.
  • Page 71: Step 9: Install Disk Modules

    Step 9: Install Disk Modules Caution Touching exposed areas on the disk can cause electrical discharge and disable the disk. Be sure you are grounded and be careful not to touch exposed circuits.
  • Page 72 Caution Disks are fragile. Handle carefully. Be careful to grasp the disk module by its handle and avoid touching exposed circuits Note Caution Every slot must contain either a disk module or filler.
  • Page 73: Step 10: Turn On The Disk System

    Step 10: Turn on the Disk System Caution When starting up the disk system, do not override automatic spin-up by issuing SCSI start commands to the disk drives. Doing so could cause an overcurrent fault, requiring a power cycle to recover. Note...
  • Page 74: Step 11: Verify Devices On The Host

    Step 11: Verify Devices on the Host Class H/W Path Driver S/W State H/W Type Description ============================================================================================== root CLAIMED BUS_NEXUS CLAIMED BUS_NEXUS Pseudo Bus Converter GSCtoPCI CLAIMED BUS_NEXUS PCI Bus Bridge-GSCtoPCI ext_bus 8/0/1/0 c720 CLAIMED INTERFACE Ultra2 Wide SCSI target 8/0/1/0.0 CLAIMED DEVICE...
  • Page 75 disk 8/0/2/0.1.0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 8/0/2/0.2 CLAIMED DEVICE disk 8/0/2/0.2.0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 8/0/2/0.3 CLAIMED DEVICE disk 8/0/2/0.3.0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 8/0/2/0.5 CLAIMED DEVICE 8/0/2/0.5.0 sctl CLAIMED DEVICE Initiator target 8/0/2/0.13 CLAIMED DEVICE disk...
  • Page 77 CONFIGURATION Bus–Port Relationship Setting DIP Switches Bus Termination Disk Addressing Solid State Disks Setting Up the Hardware Event Monitor (HP-UX Only)
  • Page 78 Bus–Port Relationship Top Slot Bottom Slot...
  • Page 79: Setting Dip Switches

    Setting DIP Switches...
  • Page 80 Creates a single Assigns high Terminates the Assigns high Terminates the bus of 10 SCSI addresses bus using the SCSI addresses bus using the addresses (full- (8-12) to slots shaded port (8-12) to disks unshaded port bus mode) on bus A in split- (see rules on on bus B in split- (see rules on...
  • Page 81 Issues a SCSI Issues a SCSI Issues a SCSI Issues a SCSI reset on bus A reset on bus A reset on bus B reset on bus B when a disk when voltage when a disk when voltage (Open) module is exceeds module is exceeds...
  • Page 82 Switch Reasons to Set ON Reasons to Set OFF Full Bus – Full-bus mode is the only way to – Split bus allows you to mirror disks access all ten disks through one within the disk system. SCSI port. – Having fewer devices on the bus –...
  • Page 83 Switch Reasons to Set ON Reasons to Set OFF Bus Reset: Bus reset reduces the chances of data Bus control is restricted to the host. Power Fail corruption and saves the time (30 to 60 secs.) that the host would spend Bus Reset: –...
  • Page 84: Bus Termination

    Bus Termination Disk System Port A Port B V-cable Note: Multiple hosts per bus not Host 1 Host 2 supported on HP e3000...
  • Page 85 Disk System Port A Port B V-cable Note: Multiple hosts per bus not Host 2 Host 1 supported on HP e3000...
  • Page 86 Note Disk System 2 Split-Bus Mode Port A Port B Disk System 1 Split-Bus Mode Bus A Bus B Port A Port B V-cables Host A Host B...
  • Page 87 Disk System Port A Port B V-cable Bus A Bus B Note: Multiple hosts per bus not Host A1 Host A2 Host B supported on HP e3000...
  • Page 88: Disk Addressing

    Disk Addressing Split Bus Disk System Slot # Full Bus Addr High = 0 Addr High = | SCSI SCSI...
  • Page 89 Note SCSI ID Priority Highest Lowest...
  • Page 90: Solid State Disks

    Solid State Disks...
  • Page 91 Disk Slot Disk Slot Note Disk Slot...
  • Page 92: Setting Up The Hardware Event Monitor (Hp-Ux Only)

    Setting Up the Hardware Event Monitor (HP-UX Only) Note...
  • Page 93: Troubleshooting

    TROUBLESHOOTING Overview Event Notification (HP-UX Only) Status LEDs View Disk Status Sample STM Information Log (HP-UX)
  • Page 94 Overview...
  • Page 95: Event Notification (Hp-Ux Only)

    Event Notification (HP-UX Only)
  • Page 96 Notification Time: Wed Feb 3 11:27:15 1999 yourserver sent Event Monitor notification information: /storage/events/disks/default/10_4_4_0.0 is >=1. Its current value is CRITICAL(5) Event data from monitor: Event Time: Wed Feb 3 11:27:15 1999 Hostname: yourserver.rose.hp.com IP Address : 15.43.213.13 Event ID: 0x0036b8a313000000002 Monitor : disk_em Event # : 100037...
  • Page 97: Status Leds

    Status LEDs...
  • Page 98 State Indication System Power Green Power is on Power is off System Fault Amber Self-test / Component fault Normal operation Flashing An incompatible BCC is installed in the second slot, or the DIP switch settings on dual BCCs are incompatible. Full Bus Green Buses are bridged, combining all ten disk modules on...
  • Page 99 State Indication Installed and spinning up. If the LED is still on 3 minutes Disk Activity after power is engaged, the disk may be faulty. Flashing I/O activity on the disk Not installed, not operating, or no I/O activity Note...
  • Page 100: View Disk Status

    View Disk Status...
  • Page 103 Write Error Statistics Errors Corrected Without Delay: Errors Corrected With Delay: Total Retries: Total Errors Corrected: Correction Algorithm Executions: 0 Total Bytes Processed: 6.3253e+10 Total Uncorrected Errors: Read Error Statistics Errors Corrected Without Delay: 23781 Errors Corrected With Delay: Total Retries: Total Errors Corrected: 23781 Correction Algorithm Executions: 23781...
  • Page 104 Note...
  • Page 105 Usage and Data Error Log ======================== Area = Volume Access Count = 7 Blocks Accessed = 1186341 First Retry Count = 0 Multiple Retry Count = 0 There are no data error log entries Hardware Error Log ================== There are no hardware error log entries...
  • Page 106: Isolating Faults

    Isolating Faults Problem Description State Probable Cause/Solution Disk system System power – Power cord is not plugged in. fails to power LED and – The power button is not pressed. on when power supply – AC breaker is tripped or AC power source has failed. installed LED are off –...
  • Page 107 Problem Description State Probable Cause/Solution Alarm sounds BCC and Internal or external DIP switches on the new BCC do not match when BCC is system fault the DIP switch settings on the installed BCC. inserted LEDs flash EMS reports Disk module Use diagnostic utilities (STM or Sysdiag) to determine disk status.
  • Page 109: Removal And Replacement

    REMOVAL AND REPLACEMENT Disk Module Bus Control Card Power Supply Disk System Door Top Cover (HP-Qualified Only) Backplane/Mezzanine (HP-Qualified Only) Caution Do not remove fillers or hot-pluggable components until you are ready to install the replacement parts. An empty slot will cause uneven cooling and eventual overheating.
  • Page 110: Disk Module

    Disk Module...
  • Page 111 Caution To prevent damage from static electricity, follow standard ESD procedures and avoid touching exposed circuitry. Do not remove a disk module or filler from an operating product until you have the replacement part and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 112 Caution Spinning disks generate heat and gyratory force. Wait for a spinning disk to slow down and cool off before completely removing the module from the disk system. WARNING High current available: Avoid touching the backplane or adjacent disk electronics when removing and inserting disk modules. Caution If the disk module will be reused, place it on a static mat or other ESD- protected surface.
  • Page 113 Caution Follow standard ESD procedures and avoid touching exposed circuitry. Touching the disk circuit board can cause high energy discharge and permanently damage the disk. Disks are fragile. Handle carefully.
  • Page 114 Note Note...
  • Page 115 Bus Control Card Caution Do not remove a BCC from an operating product until you have the replacement BCC and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 116 Caution Touching the BCC pins can cause high energy discharge and permanently damage the BCC.
  • Page 117 Caution Touching the BCC pins can cause high energy discharge and permanently damage the BCC.
  • Page 119 Caution Do not remove a fan from an operating product until you have the replacement fan and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 121: Power Supply

    Power Supply Caution Do not remove a power supply from an operating product until you have the replacement and are ready to install it. An empty slot will cause uneven cooling and eventual overheating. Power supply may be hot to touch.
  • Page 123: Disk System

    Disk System Caution Do not move the disk system with disk modules installed and power on. Even a 1-inch drop of the disk system can damage spinning disks.
  • Page 124 WARNING Product is heavy (~65 lbs. without disks). If you choose to remove the disk system from the rack, use the assistance of another person or a lift device.
  • Page 125 WARNING Product is heavy (~65 lbs. without disks). If you choose to remove the disk system from the rack, use the assistance of another person or a lift device.
  • Page 126 Door...
  • Page 128: Top Cover (Hp-Qualified Only)

    Top Cover (HP-Qualified Only) Caution Disk module slots must be empty before removing the top cover. Caution Removing the top cover with the power switch in the ON (in) position can damage the internal switch.
  • Page 130 Backplane/Mezzanine (HP-Qualified Only) Caution Turning off a disk system isolates the enclosed disks from the host. Perform recommended system administration to prevent loss of pending I/Os to the disks.
  • Page 131 Caution Static discharge can destroy functional components on the backplane.
  • Page 132 Note...
  • Page 135 UPGRADING Adding Redundancy Upgrading Disk Firmware (HP-Qualified Only) Upgrading to an SC10 Disk System...
  • Page 136 Adding Redundancy Caution Do not remove the filler panel unless you are ready to install the fan. An empty slot will cause uneven cooling and eventual overheating.
  • Page 138 UETGY UETGY...
  • Page 139 Caution Do not remove the filler panel unless you are ready to install the power supply. An empty slot will cause uneven cooling and eventual overheating.
  • Page 140 UETGY...
  • Page 141 30-amp PDRU 30-amp PDRU...
  • Page 142 Disk Systems AC IN AC IN 30A PDRU 30A PDRU...
  • Page 143 Disk Systems 30A PDRU 30A PDRU AC IN AC IN 30A PDRU 30A PDRU AC IN AC IN...
  • Page 144 Upgrading Disk Firmware (HP-Qualified Only)
  • Page 147 Fw update successful...
  • Page 149 Upgrading to an SC10 Disk System...
  • Page 151 REFERENCE Product Models and Options Replaceable Parts Specifications Regulatory Statements Product Web Site Related Documents...
  • Page 152: Product Models And Options

    Product Models and Options Option Description Second fan and power supply Rail kit for HP Rack Systems/E (A5616A only) Second BCC 536-Mbyte solid state disk module, qty. 1* 9-Gbyte 10K rpm LVD disk modules, qty. 4 9-Gbyte 10K rpm LVD disk modules, qty. 8 9-Gbyte 10K rpm LVD disk modules, qty.
  • Page 153 Option Description 1.0 m cable: 68-pin HD to 68-pin HD 2.5 m cable: 68-pin HD to 68-pin HD 5.0 m cable: 68-pin HD to 68-pin HD 10 m cable: 68-pin HD to 68-pin HD 20 m v-cable: 68-pin HD to 68-pin HD 1.0 m cable: 68-pin HD LP to 68-pin HD LP 2.5 m cable: 68-pin HD LP to 68-pin HD LP 5.0 m cable: 68-pin HD LP to 68-pin HD LP...
  • Page 154 Option Description 4 m v-cable: VHDCI to VHDCI to 68-pin HD 4 m v-cable: VHDCI to VHDCI IL term to 68-pin HD 4 m v-cable: 68-pin HD to VHDCI to 68-pin HD 4 m v-cable: 68-pin HD to VHDCI IL term to 68-pin HD Order No.
  • Page 155 Order No. Description E7676A 19-inch, 100-240 V, 16 Amp, 1 C20 inlet, 10 C20 outlets E7671A 19-inch, 100-240 V, 16 Amp, 1 C20 inlet, 2 C19 & 6 C13 outlets E7674A 19-inch, 100-240 V, 16 Amp, 1 C20 inlet, 1 C19 & 7 C13 outlets E7679A 19-inch, 100-127 V, 16 Amp, 2 C20 inlets, 2 C19 outlets, switch accessory E7680A...
  • Page 156: Replaceable Parts

    Replaceable Parts Replacement Part Exchange Part Order No. Order No. Part Description 0588-001MH 20 top cover screws 6-32x3/16 T10 8120-6514 Power cord A5236-60003 A5616-67003 Fan filler panel A5272-67014 Door assembly A5236-60023 A5236-69023 Power supply A5616-67004 Power supply filler panel A5272-67003 Backplane and mezzanine assembly A5236-60021 Mezzanine board...
  • Page 157: Specifications

    Specifications Weight of Each Subtotal Component (lbs) Quantity (lbs) Disk Module (HH) Power Supply Midplane-Mezzanine Door Chassis Approx. Total 91 lbs...
  • Page 159 Note...
  • Page 161: Regulatory Statements

    Regulatory Statements...
  • Page 164 1)The product was tested in a typical configuration with the HP 9000 Class A server system - Product A5182A – Model 180 Roseville, March 13, 2000 European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ- TRE, Herrenberger Straße 130, D-71034 Böblingen (FAX: + 49-7031-14-3143)
  • Page 165: Product Web Site

    Product Web Site Related Documents Note...
  • Page 167 INDEX...
  • Page 171 Agree Disagree The manual is well organized. The information is technically accurate. Information is easy to find. Step-by-step procedures are easy to perform. There are enough examples and pictures. The examples and pictures are useful. Comments _________________________________________________________________________________ Name: Phone: Title: FAX: Company: E-mail:...
  • Page 172 Fold Here Tape Please Do Not Staple Tape...

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