Obtaining The Latest Hp Device Drivers; Obtaining Microsoft Device Drivers - HP Dv3-2150us - Pavilion Entertainment - Core 2 Duo 2.1 GHz User Manual

If uninstalling and reinstalling the default device drivers does not correct the problem, you may need to
update your drivers using the procedures in the following sections.

Obtaining the latest HP device drivers

Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1. Select Start > All Programs > HP > HP Update.
2. On the HP Welcome screen, click Settings to select how and when the utility should check for
software updates on the Web.
3. Click Next to immediately check for HP software updates.
To use the HP Web site:
1. Open your Internet browser, and go to http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the product box.
4. Press enter, and then follow the on-screen instructions.

Obtaining Microsoft device drivers

You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for your hardware drivers, as well as for the
Windows operating system and other Microsoft products.
To use Microsoft Update:
1. Open your Internet browser and go to http://www.microsoft.com.
2. Click Security & Updates.
3. Click Microsoft Update to get the latest updates for your computer operating system, programs,
and hardware.
4. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control,
click Continue.
5. Click Change settings and select a time for Microsoft Update to check for updates to the Windows
operating system and other Microsoft products.
6. If prompted to do so, restart your computer.
28 Chapter 7 Troubleshooting