Troubleshooting Tips - GE Profile WPRB9220 Owner's Manual

Before you call for service..,
www.GEAppliances.com
Troubleshooting -tips
Save time and money! Review the charts on the following pages, or
visit www.GEAppliances.eom. Youmay not need to call for service.
PERFECTEMP PLUS Possible Causes What To Do
PeffecTemp Plus wash The washer is in a cold
" This is nomml.
The PerfecTemp Plusfeamre is designed
temperature is incorrect rinse cycle not to acfixate during a cold rinse cycle to iml)roxe the
energ) efficiency of your washex:
(ReviewPerfecTemp
All the water in the household • Wait until the water in the water heater is heated to the
Plus in the About washer water heater has been used correct temperature.
features section)
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin speed • Make sure the spin cycle selected matches the h)ad you
selected are washing. Some tid)rics will feel wetter when rinsed
with cold water:
Colored spots Incorrect use of fabric • Check lid)tic softener package for instructions and fi>llow
softener directions for using dispenser.
" Pretreat st;fin and rewash.
Dye traxlsfer • Sort whites or lightly colored items ti'om dark coh)_.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes Be Stll'e [0 fi)lh)w detergent ill_lntllilCttll'ei"s directions.
Hard water • Use a water conditioner like Calgon brand or install
a water sottenei:
Water is not hot enough • Make sure water heater is delix ering water at
o_ 0o_
120°F-140°F (48 C-6 C).
Washer is overloaded • Select load size to match clothes load.
Detergent is not dissolving • Add detergent as wash basket fills with water before
you h)ad ch)thes.
Dye traxlsfer " Sort clothes by cohm If rid)tic label states wash separately,
trustable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If _ou do not (h T your clothes with a ch)thes (lryex;)our
clothes ch)thes ma_ retain more lint.
Incorrect sorting
" Separate
lint pro(luce_ fl'om lint collecting.
Washing too long " _sh small loads fi)r a shorter time than laroer_ h)ads.
Detergent not dissolving " Add detergent as wash basket fills with water; befl)re you
load ch)thes.
• T_' a liquid detergent.
• Use _V_lY/lleY water teillperattlre.
Overloading • I,oad clothes no higher than the top row of holes in the
washer basket.
" Make sure load size selected matches clothes load size,
Incorrect use of fabric softener " Check lid)tic softener package for instructions and fi)llow
directions for using dispense_:
Wash speed is too fast • Choose a wash cycle with a slower wash speed.
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