Brother MFC-J4310DW Basic User's Manual page 112

d
Lift the Jam Clear Flap, and then
remove the jammed paper.
e
Make sure you look carefully inside the
machine above and below the Jam
Clear Flap for any pieces of paper.
(With tray removed, go to step f.)
98
f
Open the Jam Clear Cover (1) at the
back of the machine.
1
g
Open the inside cover (1).
1
h
Use both hands to pull the jammed
paper out of the machine.