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Summary of Contents for Epson TM-C100
- Page 1 TM-C100 Technical Reference Guide English EPSON 410000602...
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Page 3: Revision Information
❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) - Page 4 Cautions must be observed to avoid the following kinds of damage. • Physical injury • Damage to property • Loss of data and the like Note: Notes provide useful information about maintaining the performance of your printer and its operation. Rev. C...
- Page 5 Do not disassemble or modify the printer. Doing so may result in injury, fire, or electric shock. ❏ To avoid the danger of electric shock, do not set up the printer or attach cables to it when there is lightning. ❏...
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Page 6: Restriction Of Use
Do not attach any equipment not shown in this guide. Doing so may result in failure, fire, and the like. ❏ Do not place the printer on an unstable or tilted surface. Doing so may cause it to fall, resulting in injury. ❏... -
Page 7: About This Manual
Aim of the Manual The purpose of this manual is to provide all necessary information to development engineers who are developing, designing or installing commercial systems using the TM-C100 printer, or who are developing or designing applications for the printer. -
Page 8: Related Software And Documents
This provides information required for programming using OPOS-X. This is included in the EPSON OPOS-X ADK.* This is a Windows driver.* This provides information required for programming using the APD (Epson Advanced Printer Driver). This is included in the EPSON Advanced Printer Driver.* Rev. C... -
Page 9: Table Of Contents
1.2.3 TM-C100 related products ........ - Page 10 B.1.2 EPSON OPOS ADK ......... . . B-2 B.1.2.1 EPSON OPOS ADK Outline....... B-3 B.1.2.2 EPSON OPOS ADK components .
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Page 11: Chapter 1 Product Outline
Product Outline 1.1 Features The TM-C100 is a compact inkjet printer, newly designed for commercial applications. Besides printing product photographs and POP items, the printer has the following features. ❏ Since it is small and light-weight, it can be used effectively on limited counter space. -
Page 12: Standard Accessories
Similar to the unit packaged with the TM-C100 ASF specification. By removing the roll paper holder unit from the roll paper specification TM-C100, you can print using the ASF unit by attaching this option. Similar to the unit packaged with the TM-C100 roll paper specification. -
Page 13: Consumables
❏ Part number: four-color model: SJIC9P, single color model: SJIC10P(K) Note: The TM-C100 uses an exclusive ink cartridge. You cannot install other type of ink cartridge. We recommend that you use genuine Epson ink cartridges to ensure that your printer gives maximum performance. -
Page 14: Standard Size Paper
1.3.3 Standard size paper The following types of paper are available for use with the TM-C100 (ASF specification). These can be purchased from your dealer. Part number Paper size ENS105-148 EFS105-148 Note: We recommend that you use genuine Epson paper to ensure that your printer gives maximum performance. -
Page 15: Chapter 2 Setup
See "Control panel" on page 2-3 for how to use the control panel. For details of how to use the products, see "How to Set, Replace, and Print on the Paper" on page 3-1. Rev. C TM-C100 Technical Reference Guide release lever Enlarged view of the... -
Page 16: Release Lever
For details of how to use the products, see "How to Set, Replace, and Print on the Paper" on page 3-1. 2-2 Setup POWER LED & POWER switch INK LED & CLEANING switch PAPER LED & PAPER switch release lever edge guide auto sheet feeder (ASF) printer cover control panel paper tray Rev. C... -
Page 17: Control Panel
Note: When the POWER LED is flashing, do not open the printer cover or turn off the printer. If the POWER LED and another LED are flashing at the same time, it indicates that an error has occurred. - Page 18 ❏ CLEANING switch The printer performs head cleaning if the switch is pressed for 3 seconds or more. For information about head cleaning, see "Ink head cleaning" on page 3-7. Note: Head cleaning consumes ink. Note that performing head cleaning more than necessary shortens the product lifetime of the ink cartridge.
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Page 19: Setup Procedure
2.2 Setup Procedure To get the best performance from your printer, it is necessary to make various settings before you use it. Set up the printer as required. The procedure for preparing the printer for use is as follows. 1. Printer setup ❏... -
Page 20: Printer Setup
2-8. 2.3.1.1 Installing the ASF (auto sheet feeder) unit 1. Check that the printer is not connected to the AC adapter. If the printer is on, turn it off and remove the AC adapter. 2. Pass the cable of the auto sheet feeder through the groove in the auto sheet feeder. - Page 21 6. Attach the paper support. 7. Attach the paper tray to complete installation of the ASF unit. Note: If you use the printer without attaching the paper tray, the printed pages that are output may cause a paper jam. Rev. C...
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Page 22: Installing The Roll Paper Holder
2.3.1.2 Installing the roll paper holder 1. Check that the printer is not connected to the AC adapter. If the printer is on, turn it off and remove the AC adapter. 2. Insert the hooks of the roll paper holder into the slots at the back of the printer while placing the printer on the base of the roll paper holder. -
Page 23: Installing The Ink Cartridge
To unplug the power connector, grip the part with the arrow mark and pull it straight out. 5. Turn on the printer. When the printer is turned on, it recognizes the ASF unit or roll paper holder, enabling it for use. - Page 24 If the INK LED stays on, the ink cartridge is not installed properly. Check it again. When the printer is used for the first time, it automatically performs the ink charging sequence for about 1 minute. During the ink charging sequence the POWER LED flashes. When the ink charging sequence is finished, the POWER LED stops flashing, and the printer is ready for printing.
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Page 25: Connecting The Printer To The Host Pc / Pos Terminal
2.3.4 Connecting the printer to the host PC / POS terminal Note: To connect the printer to your computer you need a USB interface cable. The printer does not come with a cable. Please provide this yourself. 1. If the printer is turned on, turn it off with the POWER switch. -
Page 26: Installing A Printer Driver In The Host Pc / Pos Terminal
2.4 Installing a Printer Driver in the Host PC / POS Terminal Epson provides 2 kinds of printer drivers for the TM-C100. The drivers are the Advanced Printer Driver (APD) and OPOS-X for Windows 2.4.1 Advanced Printer Driver (APD) The Epson Advanced Printer Driver (APD) is a Windows printer driver provided by Epson. For details and information about obtaining the drivers, see "Windows Driver (Epson Advanced... - Page 27 ❏ Select the device and I/F settings ❏ Device-specific settings • Paper type and size setting • Font setting and so on Rev. C Start Installation completed? Completed TM-C100 Technical Reference Guide Error For details, refer to the [Installation Manual]. Setup 2-13...
- Page 28 2.2. Run CheckHealth and perform the device communication test. Succeeded OPOS-X and device setup normal. Installation and setup completed. 3. Check with the sample program 4. Create an OPOS-X compliant program 2-14 Setup Result code & Finish Error An error has been detected with the CheckHealth method call Check the error status.
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Page 29: Contents Of The Epson Opos-X Adk Package
❏ SetupPOS-X utility ❏ OPOS Controls ❏ USB device driver (TMUSB) • This must be installed in order to use OPOS-X with the printer. See the installation manual for details. ❏ EPSON TM Maintenance Utility • This is a utility with functions for adjusting the positions for head cleaning, positioning and so on. -
Page 30: Sample Program
❏ Manuals • Installer Manual: Explains installation and setup of the EPSON OPOS ADK • Application Development Guide (ADG): Detailed information on development support devices General Development: General Functions: POS Printer: Operation Manual Sample Programs: Extension Function Reference Manual: EPSON TM Maintenance Utility Operation Manual: ❏... -
Page 31: Chapter 3 Using The Printer
Do not print envelopes with a closure in the middle of the back. During positioning performed by the printer before printing, the paper is moved toward the back of the printer. If there is any obstruction behind the printer, it may impede normal positioning. Ensure that there is sufficient space behind the printer. -
Page 32: Printing Method
3.1.2.1 How to install and replace paper CAUTION: Use Epson roll paper. Using the wrong paper may result in inferior prints and paper jams. Note: For part names, see "Part names" on page 2-1. Also see the label on the outside of the roll paper holder for instructions on setting the roll paper. - Page 33 11. The paper is cut and fed to the print starting position. Note: If the printer is not turned on when the release lever is pressed down, the paper will not be positioned. In this case, operate the release lever with the power turned on, and clamp it again.
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Page 34: Printing Method
3. Check that the printer is waiting for paper (the PAPER LED is flashing), and lower the release lever to release it. 4. Insert the paper into the slot on the right side of the printer, and align the edge of the paper with the leftmost side. -
Page 35: Replacing The Ink Cartridge
During positioning, the paper is moved toward the back of the printer. If there is any obstruction behind the printer, it may impede normal positioning. Ensure that there is sufficient space behind the printer. - Page 36 If an opened cartridge is left out of its plastic bag for an extended period of time, print quality may be adversely affected. 5. Insert the ink cartridge into the top of the ink cartridge holder in the printer. Make sure the ink cartridge is facing the right way.
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Page 37: Maintenance
When the POWER LED is flashing (during cleaning), do not open the printer cover or turn off the printer. When the printer cover is next closed, or when the power is next turned on, cleaning starts again which wastes ink. -
Page 38: Troubleshooting
3.4 Troubleshooting 3.4.1 Flashing LEDs When only 1 of the 3 LEDs on the control panel is on, the printer is running normally. When more than 1 LED is on or flashing, an error has occurred. See the table below. -
Page 39: The Paper Being Printed Does Not Come Out
4. Open the printer cover and check that there are no remaining paper scraps or foreign objects inside the printer. Note: If there are foreign objects or paper scraps in the printer that are difficult to remove, have the printer serviced. 5. Turn on the printer. (The printer will be initialized automatically.) 3.4.4 Paper is not supplied from the ASF... -
Page 40: Hand Fed Printing Is Not Possible
"SlpPaperBinNumber" properties.) ❏ Change the driver "Feed setting" to "ASF." ❏ Turn off the printer, and reconnect the cable of the ASF unit to the printer. Then turn on the printer again. ❏ Check with "ASF Specification" on page A-7 that the size of the paper you are using is appropriate for the product specification. -
Page 41: Faq
This test is independent of any other equipment or software, so it is a good idea to run it when you first set up the printer and if you have any trouble. If the self tests work correctly, the problem is in the other equipment or the software, not the printer. -
Page 42: With The Roll Paper Specification
4. Printing is performed and paper is output. 5. The printer is ready to receive data as soon as it completes the self test. Normal printing is now possible. Note: If this self test is not possible, try a self test by hand feeding paper ("Feeding paper by hand" on page 3- 13). -
Page 43: Feeding Paper By Hand
4. Press the release lever again, so that the release lever is in the raised position (clamped). Printing is performed and paper is output. 6. The printer is ready to receive data as soon as it completes the self test. Normal printing is now possible. - Page 44 3-14 Using the Printer Rev. C...
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Page 45: Chapter 4 Application Development Information
4.1 Bar Code Printing 4.1.1 Using the Windows Advanced Printer Driver When using the Windows Advanced Printer Driver, you need to create the necessary bar code image data yourself. Create the data with commercial bar code creation software or the like. -
Page 46: Precautions When Using Opos-X
To select a paper size, it is necessary to set it in either the SetupPOS-X utility or the DirectIO method. 4.2.4 Fonts Unlike traditional printers, you can use Windows fonts to print with the TM-C100. You can use the SetupPOS-X utility to set the fonts used. 4-2 Application Development Information... -
Page 47: Appendix A Product Specifications Of The Tm-C100
775 to 1,050 hPa (corresponding to 0 to 2,000 m above sea level) Operating: 700 to 1,060 hPa (corresponding to 0 to 2,500 m above sea level) Product Specifications of the TM-C100 A-1 TM-C100 Technical Reference Guide – 20 to 60ºC, 5 to 85% RH no condensation (Ink not loaded) –... - Page 48 Item Vibration resistance test specifications: Shock resistance test specifications Noise A-2 Product Specifications of the TM-C100 Specification Packaged: Frequency 5 to 55 Hz Acceleration approximately 19.6 m/s Sweep 10 minutes (half cycle) Time 1 hour Orientation No external or internal damage was observed and no problems occurred in operation after vibration under the above conditions.
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Page 49: Printing Specifications
Print direction 180 × 180 dpi 360 × 180 dpi 360 × 360 dpi 360 × 360 dpi Product Specifications of the TM-C100 A-3 TM-C100 Technical Reference Guide Printing width Maximum Speed at 60 mm printable area 35 mm/s... -
Page 50: Roll Paper Specification
Roll paper holder Paper feed specifications Paper specifications Mass Note: Print quality may fall when printing immediately after installing the roll paper. A-4 Product Specifications of the TM-C100 Specification Cutting method: Circular cutter Cutting type: Full cut Minimum cut length: 15 mm... -
Page 51: Print Area And Cutter Position
45 mm to 105 mm autocut position overall size autocut position Print area and cutter position (plain paper/special paper) Rev. C TM-C100 Technical Reference Guide hand fed paper guide roll paper guide 0.42 [Unit: mm] Product Specifications of the TM-C100 A-5 print area... -
Page 52: Plain Borderless Label Paper
The values given are typical values. Since there is variation in the slack and thickness of the paper, take this into account when setting the postion of the cutter and the printing position. A-6 Product Specifications of the TM-C100 paper width 45 mm to 105... -
Page 53: Asf Specification
50 sheets or less (with paper thickness of 0.10 mm) Approximately 1.9 kg 3 or m ore 11 or less [Unit: m m , all values are typical] Cut sheet hole permissible area Product Specifications of the TM-C100 A-7 TM-C100 Technical Reference Guide... -
Page 54: Print Area
A.4.1.1 For standard printing overall size area that is printable but where print quality is reduced 2 or more A-8 Product Specifications of the TM-C100 paper width maximum print area 109 (high speed) 114 (normal, fine) Print area (cut sheet) hand fed... -
Page 55: Hand Fed Paper Specifications
(45 to 188 kg / 1,000 sheets / 788 × 1,091 mm) 3 or m ore 11 or less [Unit: m m , all values are typical] Cut sheet hole permissible area Product Specifications of the TM-C100 A-9 TM-C100 Technical Reference Guide (JIS P8124) -
Page 56: Print Area
210 mm Note: Depth includes the tray (retracted). Weight includes the ink cartridge and does not include paper. A.6.2 Color Epson standard color: Epson Cool White (E.C.W.) A-10 Product Specifications of the TM-C100 paper width maximum print area 111 (high speed) -
Page 57: Outline Drawing
TM-C100 Technical Reference Guide A.6.3 Outline drawing A.6.3.1 Roll paper specification [Unit: mm, typical value] Roll paper specification - External view Rev. C Product Specifications of the TM-C100 A-11... -
Page 58: Asf Specification
A.6.3.2 ASF specification [Unit: mm, typical value] ASF specification - External view A-12 Product Specifications of the TM-C100 Rev. C... -
Page 59: Appendix B System Design
Visual Basic. This makes it possible to manage the status of the printer with a Windows standard printer driver. Note: The Status API is the API for controlling the printer, which is supplied exclusively by Epson. In this way, you can obtain the printer status. B.1.1.2 Epson Advanced Printer Driver components The installer automatically assesses the PC environment, and installs the necessary DLL files and software components. -
Page 60: Epson Advanced Printer Driver Support Environment
Use this when developing an OPOS compliant application. The EPSON OPOS ADK has the following features. ❏ EPSON OPOS ADK supports not only the OPOS Control (CO + SO) proposed by the UnifiedPOS Committees but also totally supports the OPOS application development... -
Page 61: Epson Opos Adk Outline
B.1.2.2 EPSON OPOS ADK components The EPSON OPOS ADK installer has a silent install function that installs the OPOS environment without appearing in the user interface, for easier installation. With this installer, you can install the OPOS Control for OPOS compliant Epson devices, manuals, utilities and sample programs described below. -
Page 62: Epson Opos Adk Support Environment
You can select a device and connection port to use, and make various settings. (Waiting to print time and so on) • Sample programs You can install sample programs for VB and VC++. B.1.2.3 EPSON OPOS ADK support environment ❏ Supported interfaces • ❏ Supported operating systems (checked OS's) •... - Page 64 EPSON SEIKO EPSON CORPORATION...
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