Epson LX-300+ User Manual

Epson LX-300+ User Manual

Epson user's guide 9-pin dot matrix printer lx-300+
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9-Pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.
User's Guide

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Summary of Contents for Epson LX-300+

  • Page 1 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 2: Control Panel Buttons And Lights

    *Micro Adjust mode When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FFD and Load/EjectU buttons to adjust the top- of-form or tear-off position. See Chapter 2, “Using the Printer.”...
  • Page 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4: Table Of Contents

    Chapter 1 Setting Up the Printer Unpacking the Printer........1-2 Choosing a place for the printer.
  • Page 5 Using the Printer Driver With Windows 95 and 98 ..3-2 Accessing the printer driver ......3-2 Printer driver settings overview .
  • Page 6: Switching Between The Cut-Sheet Feeder And The Push

    Cleaning the Printer ........
  • Page 7 Command Lists......... A-14 EPSON ESC/P control codes......A-14 IBM 2380 Plus emulation control codes .
  • Page 8: Getting To Know Your Printer

    High-speed printing of up to 300 characters per second at 10 characters per inch Your printer also comes with printer driver software, the EPSON Status Monitor 3 utility for Microsoft NT 4.0 that lets you check the status of your printer quickly and easily, and other software.
  • Page 9: Important Safety Instructions

    Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.
  • Page 10: Print Head Caution Symbol

    Adjust only those controls that are covered by the operating instructions. Printer parts marked with this symbol may be hot. Turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol.
  • Page 11: Energy Star Compliance

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.
  • Page 12: Warnings, Cautions, And Notes

    This guide uses the following conventions: Warnings must be followed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Getting to Know Your Printer...
  • Page 13 Getting to Know Your Printer...
  • Page 14 Setting Up the Printer Unpacking the Printer........1-2 Choosing a place for the printer.
  • Page 15: Unpacking The Printer

    Unpacking the Printer Besides this guide, your printer box should include an EPSON printer software CD-ROM, a Notice Sheet, and the following items: printer power cord Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country of purchase;...
  • Page 16: Choosing A Place For The Printer

    You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future.
  • Page 17 Make sure the paper path is clear and unobstructed before you print on continuous paper. If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 8.8 kg (19.6 lb). Never use a stand that tilts the printer. The printer should always be kept level.
  • Page 18: Assembling The Printer

    Assembling the Printer Follow the steps in this section to get your printer up and running. Installing the paper-feed knob The first step in assembling the printer is installing the paper-feed knob. 1. Insert the knob into the hole on the printer’s side and rotate it slowly until it slips onto the shaft.
  • Page 19: Attaching The Paper Supports

    1. Raise the paper guide. Hold one of the paper supports and push the tips into the notches on the edge guide. 2. Repeat step 1 for the other paper support. Lower the paper guide. Setting Up the Printer...
  • Page 20: Installing The Ribbon Cartridge

    Installing the ribbon cartridge Before installing the ribbon cartridge, make sure the printer is not plugged into an electrical outlet. 1. Open the printer cover to the upright position, then pull it up to remove it. Warning: Never move the print head while the printer is turned on;...
  • Page 21 3. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install. 4. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots.
  • Page 22 To remove the old ribbon cartridge, first move the print head to the center of the printer. Then remove the cartridge by lifting the posts on the either side and taking it out of the printer. Setting Up the Printer...
  • Page 23: Plugging In The Printer

    Plugging in the printer 1. Make sure the power switch on the printer is turned off. It is off when the N side of the switch is pressed down. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet.
  • Page 24: Running The Self Test

    1. Make sure the printer is turned off and the paper-release lever is pushed back to the single-sheet position, as shown below. Raise the paper guide upright.
  • Page 25 2. While holding down the LF/FF button, turn on the printer. The PAUSE light flashes. 3. Slide the left edge guide until it locks in place at the guide mark. Next, adjust the right edge guide to match the width of your paper.
  • Page 26 6. To stop printing temporarily, press the PAUSE button. 7. To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet; then turn off the printer. Here is part of a typical self-test printout:...
  • Page 27: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer Your printer includes both a Centronics interface and an EIA-232D serial interface. Before you begin, place the printer upright, as shown below. (This makes it easier to connect the cable.) Connect your computer to the desired interface as described below.
  • Page 28 2. Plug the parallel cable connector securely into the printer’s parallel interface. Squeeze the wire clips together until they lock in place on either side of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector at the right of the interface.
  • Page 29: Using The Serial Interface

    Using the serial interface 1. Turn off both the computer and the printer. 2. Plug the serial cable connector securely into the printer’s serial interface. Tighten the screws on either side of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector to the right of the interface.
  • Page 30: Installing The Printer Software

    With it, you can make printer settings such as print quality, resolution, and paper size. EPSON Status Monitor 3 (Windows 95, 98, or NT 4.0 only) The EPSON Status Monitor 3 notifies you of printer errors and displays printer status information.
  • Page 31: Installing The Software In Windows 95, 98, Or Nt 4.0

    Driver disk creation utility button and follow the on-screen instructions. If you are using the diskette version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation.
  • Page 32: Installing The Software In Windows 3.1 Or Nt 3.5X

    For information on opening and using the software, see Chapter 3, “Using the Printer Software.” After you install the printer driver for Windows 95, 98, or NT 4.0, you can install the EPSON Status Monitor 3 utility program. See “About the EPSON Status Monitor 3 Utility”...
  • Page 33: For Dos Programs

    Choose the EPSON LX-300+ printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not include the LX-300+ printer,...
  • Page 34 Envelopes......... . 2-24 About Your Printer’s Default Settings ..... . 2-25 Changing default settings .
  • Page 35: Using The Control Panel

    Lights and buttons Pause light When the orange Pause light is on, the printer is in pause mode and cannot print. To print, press the Pause button. The Pause light turns off. To enter the micro adjust mode, hold down the Pause button for three seconds.
  • Page 36 Tear Off button. Micro Adjust When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FF and Load/Eject buttons to adjust the top-of- form or tear-off position.
  • Page 37: Selecting Fonts

    Your selection stays in effect until you change it again or turn off the printer. However, any font choices you make with your software will cancel your control panel selection. The table below shows how the Tear Off lights appear for each selection.
  • Page 38: Printing On Continuous Paper

    Printing with the push tractor When using the push tractor, it is a good idea to set the Auto tear off feature in the Printer Setting mode to on. See “About Your Printer’s Default Settings” on page 2-25. Here’s how to load continuous paper using the push tractor: 1.
  • Page 39 2. Release the sprocket units by pulling the sprocket locks forward. 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 40 Now the paper is in the paper-park position. Caution: Use the knob on the left side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 41: Removing A Printed Document From The Push Tractor

    6. Turn on the printer. 7. Make sure the printer cover is closed. Press the LF/FF button to feed the paper to the loading position. When the printer receives data, it begins printing automatically. 8. After you finish printing, follow the steps in the next section to tear off your printed document.
  • Page 42 See “Adjusting the tear-off position” on page 2-18. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 3. Close the paper guide cover. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing.
  • Page 43: Switching Back To Single Sheets

    6. Caution: Use the knob on the left side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 44 1. Turn the printer off; then remove the printer cover, the paper guide, and the paper tension unit. Pull the paper-release lever forward to the continuous paper position. 2. Squeeze the tractor’s lock tabs gently and pull the tractor away from the printer.
  • Page 45 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place. 4. Release the sprocket units by pulling the sprocket locks forward.
  • Page 46 5. Insert the paper into the paper slot as shown below and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0. 6. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place.
  • Page 47 Hold it horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide toward the back of the printer until you feel it click. 9. Slide the left edge guide to the center until it stops at the guide mark;...
  • Page 48: Adjusting The Top-Of-Form Position

    LF/FF to advance the page to the next top-of-form position, and then see “Adjusting the Top-of-Form Position” below to adjust the loading position. To eject the paper, tear off the paper entering the printer; then press the LF/FF button to feed the paper forward. Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing.
  • Page 49 Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly.
  • Page 50: Advancing The Paper To The Tear-Off Edge

    This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 9.5 mm (0.37inch) margin on the next...
  • Page 51: Advancing The Paper To The Tear-Off Position Automatically

    Note: If the Tear Off lights are flashing, the paper is in the tear-off position. If you press the Tear Off button again, the printer feeds your paper to the next top-of-form position. Advancing the paper to the tear-off position automatically...
  • Page 52 Load/Eject U button to feed the paper forwards, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.
  • Page 53: Printing On Single Sheets

    When the printer receives data, it begins to print. Caution: Use the knob on the left side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 54: Printing On Special Paper

    Before printing on special paper, you need to change the paper thickness setting. 1. Turn the printer off and open the cover. The paper-thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting. 2-21...
  • Page 55: Multipart Forms

    “Adjusting the top-of-form position” on page 2-15. When you use side-crimped multipart forms, the copies may not align with the original. If this happens, raise the paper guide. 2-22 Using the Printer 3-sheet 4-sheet 5-sheet Lever position 2 to 4...
  • Page 56: Labels

    Caution: Never feed labels backwards through the printer; they can easily peel off the backing and jam the printer. If a label does become stuck in the printer, contact your dealer. 2-23 Using the Printer...
  • Page 57: Envelopes

    To load an envelope, follow the steps in “Running the Self Test” on page 1-11. Insert the wide edge of the envelope into the printer first, printable-side down. When you insert the envelope between the paper guides, push it firmly and hold it until it feeds into the printer.
  • Page 58: About Your Printer's Default Settings

    About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode.
  • Page 59: Skip Over Perforation

    Skip over perforation This feature is available only when continuous paper is selected. When you select On, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. You should use this setting only if you cannot set your top and bottom margins using your application.
  • Page 60 Software When you select ESC/P, the printer operates in the EPSON ESC/P mode. When you select IBM 2380 Plus, the printer emulates an IBM printer. 0 slash The zero character has a slash ( ) when this feature is on.
  • Page 61 High speed draft When you choose On, the printer prints up to 300 cps (characters per second) at 10 cpi (characters per inch). When you choose Off, the printer prints up to 225 cps at 10 cpi. I/F (interface) mode The printer comes with a built-in parallel interface and serial interface.
  • Page 62 Buzzer (beeper) The printer beeps when an error occurs. If you do not want the printer to beep when an error occurs, turn this setting off. 2-29...
  • Page 63: Changing Default Settings

    When auto carriage return is on, each line feed (LF) code or ESC J code is accompanied by a carriage return code. This moves the print position to the beginning of the next line. If the printer adds an extra line after every carriage return, select Off.
  • Page 64 2. While holding down the Tear Off button, turn on the printer. The printer enters the default-setting mode and prints the language selection instructions. 3. Press the LF/FF button until the Tear Off lights indicate the language you want, as described in the language selection instructions.
  • Page 65: Installing And Using Options

    50 sheets of standard bond paper ( 82 g/m² or 22 lb) without reloading. Follow these steps to install the cut sheet feeder: 1. Make sure the printer is turned off. Remove the printer cover, the paper guide and the paper tension unit.
  • Page 66 Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. 6. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading. 2-33 Using the Printer...
  • Page 67 11. Remove the paper supports from the edge guides. Insert the two stacker supports packed with the cut-sheet feeder into the holes on the edge guides. 12. Attach the paper guide to the cut-sheet feeder as shown below. View from above Release tab 2-34 Using the Printer Release tab...
  • Page 68: Pull Tractor Unit

    2. Load continuous paper on the sprocket units of the push- tractor. (See “Printing on Continuous Paper” on page 2-5.) 3. Turn on the printer. Hold down the LF/FF button to feed paper in one page. 2-35 Using the Printer...
  • Page 69 7. See that the paper is not crooked or wrinkled and lock the sprocket units in place. 8. Re-install the printer cover and the paper guide. 2-36 Using the Printer...
  • Page 70: Roll Paper Holder

    Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. To use the roll paper holder, follow the steps below. This option is not available in all countries.
  • Page 71 6. Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance. 7. Install the paper guide. Slide the left edge guide to the center until it stops at the guide mark.
  • Page 72: Color Upgrade Kit

    Slide the connector cover on the printer and pull it out as shown below. 2. Install the motor unit in the right hand corner of the printer, with the gear facing the center of the printer. Push it down firmly to fit the metal pins into the slots.
  • Page 73 3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer; then slide the plastic part on the color ribbon to the center of the cartridge. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
  • Page 74 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Turn the ribbon-tightening knob to help feed the ribbon into place; it should not be twisted or creased.
  • Page 75 To switch to the black ribbon, remove the color ribbon as shown in the manual that comes with the color upgrade kit; then install the black ribbon as described on “Installing the ribbon cartridge” on page 1-7. You do not have to remove the motor unit. 2-42 Using the Printer...
  • Page 76 Using the Printer Driver With Windows 95 and 98 ... . 3-2 Accessing the printer driver ......3-2 Printer driver settings overview.
  • Page 77: Using The Printer Driver With Windows 95 And 98

    Start menu. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps below.
  • Page 78: Printer Driver Settings Overview

    Printer driver settings overview Your printer driver has four menus: Paper, Graphics, Device Options, and Utility. The printer driver settings on each of these menus are described below. When you finish making your printer driver settings, click OK to apply the settings, or click Restore Defaults to return the settings to their default values.
  • Page 79 Graphics menu Resolution Dithering Intensity Using the Printer Software Click the printing resolution you want. The higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. You can leave this option set to Fine,...
  • Page 80: Color Graphics

    Contrast. If your document uses a color that you need to match exactly, and you are sending the document to a printer that has that specific color of ink, click Colormetric. Click this button to specify print quality and color rendering for your color graphics.
  • Page 81 Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper or single sheets as described in Chapter 2, “Using the Printer.” Using the Printer Software Select a print quality option from the Print quality list.
  • Page 82 Monitor 3 Monitoring Preferences Note: EPSON Status Monitor 3 is available only when: The printer is connected directly to the host computer via the parallel port [LPT1]. Your system is configured to support bidirectional communication. You can access EPSON Status Monitor 3 when you click this button.
  • Page 83: Using The Printer Software

    By clicking the shortcut icon, you can access the Monitoring Preferences dialog easily. Error notification for a shared printer can be received when this check box is turned on. When this check box is turned on, a shared printer can be monitored by other PCs.
  • Page 84: Using The Printer Driver With Windows 3.1

    Control Panel. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps below.
  • Page 85: Printer Driver Settings Overview

    Printer driver settings overview The printer driver settings are described in this section. To access the printer driver settings, see the previous sections on accessing the printer driver. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.
  • Page 86 Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper or single sheets as described in Chapter 2, “Using the Printer.” You can leave this option set to Fine, which is the default setting, or select another dithering pattern depending on the kind of printout you want.
  • Page 87: Using The Printer Driver With Windows Nt

    Start menu. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps.
  • Page 88: Printer Driver Settings Overview

    Printer driver settings overview Your printer driver has two menus: Page Setup and Advanced. The printer driver settings on each of these menus are described below. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.
  • Page 89 Advanced menu Paper/Output Graphic 3-14 Using the Printer Software Check the Paper Size, Orientation, and Paper Source settings you made on the Page Setup menu and change them if necessary. Select the setting and then choose an option from the Change Setting list box.
  • Page 90 Print Quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper or single sheets as described in Chapter 2, “Using the Printer.” Double-click Halftone Color Adjustment to open the Halftone Color Adjustment dialog box.
  • Page 91 To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. If you are using NT 4.0, you can open the printer software window by selecting Properties from the printer folder.
  • Page 92 Allow monitoring When this check box is turned on, a shared printer of shared printer can be monitored by other PCs. Note: Click the Default button to revert all items to the default settings.
  • Page 93: Accessing The Printer Driver

    Control Panel. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps.
  • Page 94: Printer Driver Settings Overview

    To open these dialog boxes, see the previous sections on accessing the printer driver. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Document Properties dialog box...
  • Page 95 Print Quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper or single sheets as described in Chapter 2, “Using the Printer.” 3-20 Using the Printer Software Choose Color or Monochrome printing.
  • Page 96: About The Epson Status Monitor 3 Utility

    About the EPSON Status Monitor 3 Utility The EPSON Status Monitor 3 utility comes with your printer but is available only for use with Windows 95, 98, or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides trouble shooting instructions when needed.
  • Page 97 To get more detailed information on printer status, you can access Status Monitor 3 from the printer software window. Click the Utility tab, then click EPSON Status Monitor 3. If you access the Printer Status window as described above, the following window appears.
  • Page 98 Printing ..........4-3 The printer does not print ......4-3 The print is faint or uneven.
  • Page 99: Problems And Solutions

    Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” on page 1-11. If the self test works properly the problem probably lies in the computer, the software, or the interface cable.
  • Page 100: Printing

    The lights come on briefly and then go off. The lights stay off even when the power is turned on again. The voltage ratings of the printer and electrical outlet may not match. Check that the printer’s voltage rating matches the voltage of your electrical outlet.
  • Page 101: The Print Is Faint Or Uneven

    The beeper sounds five times and the PAUSE light comes on. An error has occurred. Turn off the printer and turn it on again. If the PAUSE light stays on, check for a paper jam or ribbon jam. If there is no jam, contact your dealer or a qualified service person.
  • Page 102: Dots Are Missing In Printed Characters Or Graphics

    The typestyles or characters you sent with your software did not print. The software may not be properly configured. Check that the software is correctly configured for your printer. For instructions, see Chapter 3, “Using the Printer Software.” The font selected on the control panel does not print.
  • Page 103: The Print Position Is Not What You Expected

    The page length setting in your application may be incorrect. Check the page length set by your software and adjust it if necessary. If you are using continuous paper, change the page length in the Printer Setting mode. See “About Your Printer’s Default Settings” on page 2-25.
  • Page 104: Continuous Paper Does Not Feed Properly

    The paper was not fed correctly or is the wrong type. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Make sure you’re using the right type of paper. See the paper specifications in “Printer Specifications”...
  • Page 105: Options

    The paper does not eject properly. The page may be too long. Tear off the fresh supply of paper and eject the page from the printer. Use only paper that is within the specified length range described in “Printer Specifications” on page A-4.
  • Page 106: Switching Between The Cut-Sheet Feeder And The Push Tractor Does Not Work Properly

    There may be too much paper in the stacker. Make sure that the paper guides are set correctly and that your paper is the proper size and quality. See “Printer Specifications” on page A-4 for paper specifications. One page of printing has spread to two pages.
  • Page 107: Using The Pull Tractor With The Push Tractor, Continuous Paper Does Not Feed Properly

    The desired color or certain characters are not printed. Your software program may not be properly set up for color printing. Use the program’s setup (or install) procedure to check the printer setting and adjust as needed. If your software program is capable of sending control codes, select the color using the ESC r command.
  • Page 108 Cleaning the Printer ........
  • Page 109: Cleaning The Printer

    Be careful not to get water on the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed.
  • Page 110: Transporting The Printer

    Warning: You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. Remove any paper loaded in the printer. Make sure the printer is turned off.
  • Page 111: Printer Specifications

    Printer Specifications Mechanical Printing method: Printing speed: Printing direction: Line spacing: Printable columns: Resolution: Interfaces: Paper feed methods: Friction (top paper entry) Paper feed speed: 9-pin impact dot matrix High speed draft Draft Draft condensed Bidirectional logic seeking for text and graphics printing.
  • Page 112 Buffer: Built-in fonts: Bitmap fonts EPSON Draft EPSON Roman EPSON Sans Serif Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC- A, UPC-E, Code 39, Code 128, POSTNET Character tables: One Italic and 12 graphical character tables. (35 graphical character tables are available in some countries.)
  • Page 113: Electrical

    Input voltage range Rated frequency range Input frequency range Rated current Power consumption Note: Check the label on the back of the printer for the voltage of your printer. Environmental Operation Storage Black ribbon cartridge (#8750) Color ribbon cartridge (S015073)
  • Page 114: Paper

    Paper Note: Use recycled paper and envelopes only under normal temperature and humidity conditions, as follows: Temperature Humidity Do not load paper that has been folded or is damaged, wrinkled, or curled. Ordinary single sheets: Width Length Thickness Weight 15 to 25 °C (59 to 77 °F) 30 to 60% RH paper guide, and cut-sheet feeder entry...
  • Page 115 Single-sheet multipart forms: Width Length Copies Thickness Weight Binding Envelopes: Size Thickness Weight Continuous paper (standard and multipart): rear and bottom entry Width Length (one page) Copies Thickness Weight (not multipart) Weight (one sheet of multipart) Binding 100 to 257 mm (3.9 to 10.1 inches) 100 to 364 mm (3.9 to 14.3 inches) 1 original + up to 4 copies 0.12 to 0.39 mm (0.0047 to 0.015 inch)
  • Page 116 Continuous paper with labels: Label size Backing sheet width Backing sheet length (one page) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness Label weight Roll paper: Width Thickness Weight bottom entry only 23.8 63.5 mm (15/16 minimum 2.5 mm (0.1 inch) corner radius, minimum...
  • Page 117: Printable Area

    Printable area Single sheets and envelopes: printable area The minimum top margin is 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum paper width is 257 mm (10.1 inches) and the maximum printable width is 203.2 mm (8.0 inches).
  • Page 118 Continuous paper: The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum printable width is 203.2 mm (8.0 inches).
  • Page 119: Paper Alignment

    Roll paper: The minimum top margin is 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8.0 inches). Paper alignment Printing starts at “0”...
  • Page 120: Safety Approvals

    Safety approvals 120 V model: Safety standards 230 V model: Safety standards Acoustic noise: CE marking 230 V model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC UL1950 CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 EN 55022 (CISPR pub.
  • Page 121: Command Lists

    Your printer supports the following EPSON ESC/P control codes and IBM 2380 Plus emulation control codes: EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U, ESC EM...
  • Page 122 Barcode commands Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode commands below: ESC ( B Format: ASCII code:...
  • Page 123: Barcode Data

    Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC.
  • Page 124 The valid data for each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed. Barcode type Barcode data EAN-13 0-9 (Hex 30-39) EAN-8 0-9 (Hex 30-39) UPC-A 0-9 (Hex 30-39) UPC-E 0-9 (Hex 30-39) Interleaved 2 of 5...
  • Page 125: Ibm 2380 Plus Emulation Control Codes

    IBM 2380 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U,...
  • Page 126: Contacting Customer Support

    Contacting Customer Support If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in Chapter 4, “Troubleshooting,” contact customer support services for assistance. See the section for your country in this section. We will be able to help you much more quickly if you give us the...
  • Page 127: For North American Users

    Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848- 8199 and ask for representative #529.
  • Page 128: For United Kingdom And The Republic Of Ireland Users

    EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Note: If you need help using software with an EPSON product, see the documentation for that program for technical support information. For United Kingdom and the Republic of Ireland Users...
  • Page 129: Faxon Epson

    The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271, or via the Internet at info@epson.co.uk. They can provide the following information: Information and literature on new EPSON products (also...
  • Page 130 To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon EPSON will fax a copy of the document catalogue to your fax machine.
  • Page 131: For Australian Users

    For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
  • Page 132: For Singapore Users

    EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.
  • Page 133: For Hong Kong Users

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...
  • Page 134: For Philippines Users

    For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: (632) 813-6552 (632) 813-6545 (632) 814-0595...
  • Page 135 A-28...
  • Page 136 Clearing printer, A-2 Control panel, ?? to 2-31 Default setting, 2-25 to 2-31 Document properties, 3-19 ENERGY STAR compliance, 4 EPSON Status Monitor 3, 1-17 Graphics menu, 3-4 Micro adjust mode, 2-15 to 2-17 Options, 3-11 Paper menu, 3-3 Printer driver, 1-17 accessing from Windows 3.1, 3-9 to ??
  • Page 137 ?? to A-12 printable area, A-10 to A-12 safety approvals, A-13 Tear-off edge, 2-17 to ??, 2-19, ?? to 2-19 position, 2-18 to 2-19 Tear Off/Bin button, 2-18 Transporting the printer, A-3 Unpacking the Printer, 1-2 to 1-3 IN-2...
  • Page 138: Printer Parts

    Printer Parts paper guide cover printer cover control panel parallel interface tractor power cord paper supports paper guide paper release lever knob ribbon cartridge paper thickness lever paper tension unit power switch...

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