Sony WEGA KLV-21SG2 Operating Instructions Manual page 72

Self-diagnosis function
The TV is equipped with a self-diagnosis fnncfion, l[f
there is a problem with your TV, the Q)/_.)
(Standby/Sleep) indicator on the front panel will
flash repeatedly in red. Writing down the duration of
flashes and interval between flashes helps you
inform qualified Sony personnel of the TV's
condition.
It; after reading the fbllowing instructions, you
have addRional questions related to the use of
your Sony TV, please call one of the following
numbers. 1
Customers in the continental United States
contact the Direct Response Center at:
1-800-222-SONY (7669)
Customers in Canada contact the Customer
Re|ations Center at:
1-877-899-SONY (7669) 2
Q)/_.)
(Standby/Sleep)
indicator (flashing in red)
Measure how king the Q)/(J'} (Standby/Sleep)
indicator flashes and stops flashing.
For example, the indicator flashes R)r 2 seconds,
stops flashing for i second, and flashes for 2
seconds.
Press I (power) on the TV to turn it off, and
disconnect the power cord, then inform qualified
Sony personnel or the Direct Response Center/
Customer Relations Center of how the indicator
flashes (duration and interval).
Trouble symptoms and remedies
Problem PoseiNe remedies
No picture.
Cannot receive any channels, o Make sure the power cord is connected securely.
o Turn on the power of the TV.
o Check antenna/cable connections.
Cannot receive upper o Set "Cable" to "Off" in the _ (Channel) menu (page 20).
channels (VHF/UHF) when o Perform Auto Program to add receivable channels that are not presently in the TV's
using an antenna, memory (page 20).
TV is locked to one channel, o Perform Auto Program to add receivable channels that are not presently in the TV's
memory (page 20),
o Check your Channel Fix setting (page 21),
Cannot receive any channels o Perform Auto Program to add receivable channels that are not presently in the TV's
when using cable TV. memory (page 20).
o Make sure "Cable" in the _ (Channel) menu is set to "Off' (page 20).
Cannot receive or select o Perform Auto Program to add receivable channels that are not presently in the TV's
channels, memory (page 20).
The TV rams off o This TV automatically changes to the standby mode after displaying the message "TV >,'ill
automatically, turn off soon" if it receives no broadcast or input signal through the connected equipment
(The TV enters the standby for I 0 minutes,
mode.) o Check that the Sleep timer is activated (page 50).
Some video sources do not o Check the connection between the optional video equipment and the TV.
appear, o Press TV/VIDEO on the remote control (page 28).
o When you co*mect video equipmei_t to both the VIDEO a_d the S VIDEO inpot jacks, make sure
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the _ (Setup) menu is set to "Off' to view the S VIDEO i*_put(page L2).