Solving Miscellaneous Printout Problems - Epson Stylus Color 850N User Manual

Characters are incorrect or garbled.
Possible cause
Your printer is not selected
in your application or as the
Windows default printer.
Your printer is not selected
in the Macintosh Chooser.
Printing is stalled.
The network cable is not
securely connected.
Your video driver may be
conflicting with the EPSON
printer driver.
The image is inverted as if viewed in a mirror.
Possible cause
You used a Flip Horizontal
option.
The image size or position is incorrect.
Possible cause
The paper and/or layout
options are set incorrectly.
Solving Miscellaneous Printout
Problems
If your printout results are not what you expected, try these
solutions.
Solution
Select your printer in your application or select it as the default
Windows printer. See your Windows documentation or online
help for instructions.
Select your printer in the Chooser as described in the Setup
Guide .
In Windows, delete the stalled print jobs in Spool Manager (in the
spooler for Windows NT). On a Macintosh, select the stalled print
jobs in Monitor3, or open the Extensions folder, EPSON folder,
and Spool folder; then delete any queued files. See Chapter 4 for
instructions.
Turn off your printer and computer. Then make sure the network
cable is connected securely and meets the Ethernet card's
specifications.
Change to a standard VGA driver (see your computer or video
card documentation for instructions). If your printout is correct,
your video driver is interfering with the printer driver. Contact
your computer or video card manufacturer for an updated driver.
Solution
Turn off the Flip Horizontal or mirror setting in your application
software or the printer software. See Chapter 3 for instructions.
Solution
Check the paper settings and the settings on the Layout dialog
box (Windows 95, NT, or Macintosh only). See Chapter 3 for
instructions. Also check the paper and layout options in your
application software.
7-15
Troubleshooting