Where To Get Help; Epson Technical Support - Epson 580 Printer Basics Manual

Where To Get Help

If you need help with your printer or its software, see the contact information
below. For help with the bonus software that came on your printer software
CD-ROM, see page 42 for contact information. If you need help using other
software with an EPSON product, see the documentation for that software for
technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic
support services and automated telephone services listed in the following table:
Service
World Wide
Web
EPSON Internet
FTP Site
EPSON E-Mail
Technical
Support
Automated
Telephone
Services
To speak to a technical support representative, dial one of the numbers below from
6 to 6 , Pacific Time, Monday through Friday. Toll or long distance charges
AM PM
may apply.
I
U.S.: (562) 276-7580
I
Canada: (905) 709-2567
Access
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at documentation such as
product brochures and user manuals, and access
troubleshooting information.
If you have Internet FTP capability, use your Web browser
(or other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.
To receive technical advice through e-mail, go to
http://support.epson.com and complete the form under
the troubleshooting tab, as requested.
A variety of automated help services are available 24 hours
a day, seven days a week. To use these services, you must
have a touch tone telephone and call (888) 377-6600.
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