Lights
Green P power light is off or
flashes
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Red
paper light flashes
All red H ink lights are
flashing or off
Green P power light flashes
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Red
paper light and
all red H ink lights flash
alternately
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
or some other source.
1. Turn off your printer and computer, then disconnect the printer's interface cable.
2. Load letter-size paper in the printer.
3. Hold down the
down the
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paper button until the P power light flashes.
4. A test page prints showing the printer's ROM version number and a nozzle check
pattern. (If the pattern has lines, you need to clean the print head; see page 57.)
If the check page prints, the problem probably lies in your software settings,
interface cable, or computer, or your software may not be installed correctly.
If the check page doesn't print, you may have a problem with your printer.
Try the suggestions in "Problems and Solutions" beginning on page 76. If
nothing works, contact your dealer or EPSON as described on page 83.
5. Turn off the printer, reconnect the interface cable, then turn on your printer and
computer.
Explanation
The automatic roll paper cutter may have a paper jam or be
installed incorrectly.
If the P power light is off, the
and all the red H ink lights are flashing, make sure the
cutter is installed correctly (see page 15). Press the
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paper button to clear the error.
If the P power and
red H ink lights are off, the cutter has a paper jam. Turn off
the printer, remove any jammed paper, and turn the
printer back on.
If you still see the light pattern, contact your dealer or EPSON;
see page 83.
The printer may have a maintenance request error condition.
Turn off the printer, wait a few seconds, and turn it on again. If
the lights are still flashing, contact your dealer or EPSON; see
page 83.
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paper button, then press and release the P power button. Hold
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paper light is flashing,
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paper lights are flashing, and the
Solving Problems
75