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STEP 8 — AUTO ATTENDANT AND VOICEMAIL GREETINGS
If you have set up an auto attendant, as described in STEP 4 of this guide —
Configure an Automated Attendant, then you should load or record a greeting now.
What should an auto attendant say?
The following is an example of a typical auto attendant greeting:
"Welcome to the ABC company. If you know your party's three-digit extension you
may dial it now. To reach reception, press '0' or stay on the line."
Record an auto attendant greeting
To record an auto attendant greeting for Auto Attendant 1:
1. Pick up any telephone connected to the TalkSwitch. You should hear a dial tone.
2. Press
3. Follow the prompts to record your message. When your greeting is complete,
Set up and record voicemail
To set a password, record a personal greeting, and record your name for the
company directory:
1. Pick up any telephone connected to TalkSwitch. You should hear a dial tone.
2. Dial
3. Follow the prompts to set a password, record a personal greeting, and record
For complete details, refer to the TalkSwitch User Guide.
1 2
#
then
# 4
press
to end the recording.
#
# 4
# 1
and your mailbox number. Your mailbox number is equivalent to
*
*
your extension number.
your name for the company directory.
To load a pre-recorded auto attendant greeting
You can load a professionally pre-recorded greeting to
TalkSwitch by following these steps:
1. Click on Load Auto Attendant.
2. An information box opens asking whether or not
to continue. Click Yes and follow the instructions.
The file must be an 8khz, 8-bit, mono, µ-law
.wav file. A sample greeting (auto attendant
sample.wav) is provided in your TalkSwitch folder.
# 1
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T A L K S W I T C H S T A R T G U I D E
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