Troubleshooting And Problem Solving; Overview; Initial Start-Up Problems - Rorke Data The Galaxy 65 User Manual

Chapter 7
Troubleshooting and
Problem Solving

7.1 Overview

The Galaxy 65 Enclosure includes a processor and associated monitoring and control logic to enable it
to diagnose problems within the enclosure's power, cooling and drive systems.
The Enclosure Services Processor is housed along with the Ops Panel in the rear of the enclosure.
The sensors for power and cooling conditions are housed within the Power Supply/Cooling modules.
There is independent monitoring for each unit.
If a fault is indicated on the Ops Panel, please refer firstly to
within that table.

7.1.1 Initial Start-up Problems

7.1.1.1 Faulty Cords
First check that you have wired up the Subsystem correctly. Then, if:
• cords are missing or damaged
• plugs are incorrect
• cords are too short
Call your supplier for a replacement.
7.1.1.2 Alarm Sounds On Power Up
Please refer to Section 7.3.
7.1.1.3 Green "Signal Good" LED on LRC Not Lit
Check that the Rx and Tx cables have not been inverted during installation.
7.1.1.4 Computer Doesn't Recognize the Galaxy 65 Subsystem
1 Check that the FC-AL interface cables from the Galaxy 65 enclosure to the host computer are fitted
correctly.
Galaxy 65 Troubleshooting
Table 7–2 and then to the section referenced
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