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Galaxy 65 User Guide Part No. 43061-02A Issue 2-0 January 13, 2004...
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Galaxy 65 User Guide Notices The information in this document is subject to change without notice. While every effort has been made to ensure that all information in this document is accurate, the Authors accept no liability for any errors that may arise. No part of this document may be transmitted or copied in any form, or by any means, for any purpose, without the written permission of the Authors.
Contents Contents Preface ..............................ix International Standards .......................... ix Potential for Radio Frequency Interference ................... ix European Regulations ..........................x Safety ..............................x Battery Safety ............................xii Laser Safety ............................xii Rack System Precautions ........................xiii ESD Precautions ..........................xiii Data Security ............................
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Contents 5.2 Changing the Date and Time ....................43 5.3 Understanding LUNs and Viewing LUN Information ..............43 5.3.1 Viewing LUN Information ....................44 5.4 Changing Management LUNs ....................44 5.5 Changing the Alarm Mute Setting ..................... 44 5.6 Controlling Host Access to the Galaxy 65’s Write-back Cache Setting ........45 5.7 Enabling and Disabling the Battery ...................
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Galaxy 65 User Guide 7.9 Host Fibre Channel Problems ....................67 7.10 Array Problems ......................... 68 7.10.1 Changing the Backoff Percent Using SAM ..............68 7.10.2 Changing the Backoff Percent Using the Disk Array Administrator ......... 68 7.11 Galaxy 65 Subsystem Problems ....................69 7.12 Replacing a Module ........................
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Contents B.3.1 Changing the Screen Display ..................102 B.3.2 Disk Array Administrator Menu Tree ................103 C Creating and Managing Arrays & Partitions ................105 C.1 Creating Arrays ........................105 C.1.1 Creating a Single-Partition Array ..................106 C.1.2 Creating a Multiple-Partition Array ................. 111 C.2 Managing Arrays ........................
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Galaxy 65 User Guide E.3.3 Displaying the Spare Pool ....................171 F Managing Disk Drives and Enclosures ..................173 F.1 Managing Disk Drives ......................173 F.1.1 Displaying Drive Information ..................173 F.1.2 Clearing Metadata from a Drive ..................177 F.1.3 Enabling and Disabling Write-back Cache ..............
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Contents Index ..............................229...
Preface Preface What is in this guide This user guide gives you step-by-step instructions on how to install, configure and connect the Galaxy 65 storage Subsystem to your host computer system, and how to use and maintain the system. Who should use this guide This user guide assumes that you have a working knowledge of the Fibre Channel environment into which you are installing the Galaxy 65 system.
Galaxy 65 User Guide European Regulations This equipment complies with European Regulations EN 55022 Class A: Limits and Methods of Measurement of Radio Disturbance Characteristics of Information Technology Equipments and EN50082-1: Generic Immunity. Safety All plug-in modules are part of the fire enclosure and must only be removed when a replacement can be immediately added.
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Preface LRC Module Caution Label: Do not operate with modules missing PSU/Cooling Module Caution Label: Do not operate with modules missing • The Galaxy 65 unit must only be operated from a power supply input voltage range of 100 -120VAC or 200-240 VAC.
Galaxy 65 User Guide • Provide a suitable power source with electrical overload protection to meet the requirements laid down in the technical specification. • A faulty power supply/cooling module must be replaced with a fully operational module within 24 hours.
Preface Rack System Precautions The following safety requirements must be considered when the unit is mounted in a rack. • The rack design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use. •...
Galaxy 65 User Guide Data Security • Power down your host computer and all attached peripheral devices before beginning installation. • Each enclosure contains up to 16 removable disk drive modules. Disk units are fragile. Handle them with care, and keep them away from strong magnetic fields. •...
Preface Conventions This Getting Started guide uses several conventions to help explain how to use the X24. Convention Definition Bold Words in bold indicate items to select such as menu items or command buttons. CTRL-R Keys you press simultaneously. In this example, hold down the Ctrl key and press the r key.
Figure 1–5) • FC-AL Drive Carrier Modules and associated dummy carrier modules (See Figure 1–10). • FC-AL LRC 2Gb/s Input/Output Modules with integrated Rorke Data Galaxy 65 RAID controllers, known as Storage Managers.(See Figure 1–8). 1.2.1 Enclosure Chassis The chassis consists of a sheet metal enclosure assembly containing a Backplane PCB and module runner system.
Introduction Figure 1–3 Galaxy 65 Enclosure Chassis (Rear) 1.2.2 Tower Option An optional tower kit is available, which can be fitted to the rack chassis described here. Figure 1–4 Galaxy 65 Tower Option...
Galaxy 65 User Guide 1.3 The Plug-in Modules A Galaxy 65 Enclosure requires one or more of the following modules for normal operation: 1.3.1 Power Supply/Cooling Module Two Power Supply/Cooling modules (Figure 1–5) are supplied mounted in the rear of the enclosure as part of the Subsystem core product.
Introduction 1.3.1.1 Multiple Power Supply/Cooling Modules The Galaxy 65 system must always be operated with two Power Supply/Cooling modules fitted. The two Power Supply/Cooling modules operate together so that if one fails the other maintains the power supply and cooling while you replace the faulty unit. Module replacement should only take a few minutes to perform but must be completed within 5 minutes from removal of the failed module.
1.3.3 Loop Resiliency Circuit Input/Output Module (FC-AL) The Galaxy 65 storage Subsystem includes an enclosure with rear facing bays which house two Loop Resiliency Circuit (LRC) I/O modules with integrated Rorke Data Galaxy 65 RAID controller, known as Storage Managers (SM) modules. (see Figure 1–3)
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Introduction • Expansion Port 1 Rx Good (Green) • ESI/LRC module fault LED (Amber) • Cache Active (Green) • RAID Controller Activity – Ready (Green) – Host Activity of either host channels (Flash off) • Battery Fault (Amber) Figure 1–7 LRC Panel Layout Important Fitting of a RAID controller to the LRC module is a factory only operation.
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Galaxy 65 User Guide Figure 1–8 Galaxy 65 LRC (Storage Manager) I/O Module Warning Do not attempt to lift the enclosure by means of the extended SM module Figure 1–9 Galaxy 65 Enclosure with Storage Manager Modules and PSUs Installed...
Introduction The Storage Manager module operates at 1 or 2 Gb. • Two external ports for expansion to further enclosures are provided by SFP connectors • Two external ports to the host controllers are provided from SM module all Form Factor (SFP) GBIC modules, auto-bypass at the output ports is provided.
Galaxy 65 User Guide 1.3.4.1 Drive Status Indicators Each drive carrier incorporates two indicators, an upper (Green) and lower (Amber). In normal operation the green indicator will be ON and will flicker as the drive operates. 1.3.4.2 Anti-tamper Locks Anti-tamper locks are fitted in the drive carrier handles (Figure 1–11) and are provided to disable the normal ‘pinch' latch action of the carrier handle.
Introduction 1.5 Installing your Galaxy 65 Subsystem Please refer to the Galaxy 65 Getting Started Manual (P/N 44521-01A) for information on how to install your Galaxy 65 Enclosure and plug-in modules into an industry standard 19 inch rack cabinet. 1.6 Galaxy 65 Technical Specification 1.6.1 Dimensions Rack Enclosure Height 134mm, Width 446mm, Depth 511mm...
Introduction Acoustics Less than 6.0 B LwA - operating at 20°C Orientation & Mounting 19" Rack mount (3EIA Units) • Rack Rails To fit 800mm depth Racks compliant with IEC 297 • Rack Characteristics Back pressure not exceeding 5 pascals (0.5mm water gauge) Safety &...
Operation Chapter 2 Operation 2.1 Before You Begin Before powering up your Galaxy 65 enclosure please ensure that all the modules are firmly seated in their correct bays. 2.2 Power On Do not operate the Subsystem until the ambient temperature is within the specified operating range. If the drives have been recently installed ensure they have had time to acclimatize before operating them.
Galaxy 65 User Guide 2.2.1 Power Supply/Cooling Module LEDs The Power Supply/Cooling module incorporates 4 LEDs, located below the On/Off switch and shown in Table 2–1. • Under Normal conditions the LEDs should all be illuminated constant GREEN • If a problem is detected the color of the relevant LED will change to AMBER. Table 2–1 PSU LEDs PSU Good...
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Operation Table 2–2 Ops Panel LED States Ops Panel LEDs Other Associated State Description LEDs or Alarm Power PSU/ System Address (Green) Cooling/ (Amber) Mode Galaxy Temp Error 65 Loop (Amber) (Amber) Speed 5V Aux present, overall power failed single beep, then Ops Panel power On (5s) test state double beep Power On, all functions good...
Galaxy 65 User Guide 2.4 Starting the Drives All drives in the enclosure should automatically start their motors. If this has not occurred there may be a power problem (an alarm and power fault indication would normally be active). if there is only one Power Supply/Cooling Module present, the drive motors will spin up in a delayed sequence.
RAID Management Chapter 3 Galaxy 65 RAID Management 3.1 Managing Arrays and Partitions Using SAM Using SAM, you can manage arrays and partitions. You can perform the following array-related functions: • Manage arrays (see page – View array and drive status (see page –...
Galaxy 65 User Guide – Expanding array capacity • Partitions – Adding a partition – Expanding a partition • Managing spares 3.2 Managing Arrays SAM lets you manage your arrays in a variety of ways. You can: • View array and drive status (see page •...
RAID Management • Manage Galaxy 65 Subsystem > Disk Array Config—includes array status information for the selected array. • Manage Galaxy 65 Subsystem > Disk Array Config > Disk Drive Status—includes disk drive status information for the selected array. 3.3.1 Viewing Array and Partition Statistics You can view the current array and partition rate and cumulative statistics.
Galaxy 65 User Guide • I/O Size Note Resetting statistics here resets all statistics for the Galaxy 65 Subsystem. You may want to reset the statistics if you are monitoring performance. You may also want to reset statistics when you change how you are using a partition. Note You cannot reset the queue depth value.
RAID Management From SAM, select Manage Galaxy 65 Subsystem > Disk Array Config > Abort an Array Utility. The Abort an Array Utility page displays with a list of existing arrays. Select the array you want. Click Abort Array Verification. 3.3.3 Changing Array Ownership You can change the ownership of any array between the SMs.
Galaxy 65 User Guide 3.3.5 Trusting an Array You can use the Trust Array function to bring an array back online by re synchronizing the time and date stamp and any other metadata on a bad disk. This makes the disk an active member of the array again. You might need to do this when: •...
RAID Management Select the array you want to delete. Click Delete This Array. The system asks you to confirm the deletion. Click OK. 3.4 Managing Partitions The SAM software lets you manage partitions in a variety of ways. You can: •...
Galaxy 65 User Guide From SAM, select Manage Galaxy 65 Subsystem > LUN Management > Change Partition Name. The Change Partition Name page displays with a list of all existing arrays. In the Select an Array to View LUN Information panel, select the array whose partition you want to rename.
RAID Management 3.4.4 Controlling Partition Access The Galaxy 65 Subsystem’s InfoShield capability lets you specify which hosts can access each partition. This gives you complete control of array access based on your specific needs. Figure 3–1 shows an example of how you can use InfoShield. Web server Engineering Accounting...
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Galaxy 65 User Guide retain the information after you restart the Galaxy 65 Subsystem unless you have given the host a nickname. The list includes the last 64 hosts that started or that you gave a nickname. You can determine which WWN is for which host by starting one host at a time or scanning for devices from a host, then viewing the WWN list.
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RAID Management 3.4.4.3 Configuring InfoShield Once you set up host nicknames, you can easily set up your InfoShield. This is where you determine which hosts can access each partition LUN. You set up InfoShield by either excluding or including hosts on a list for each partition LUN. The list can include or exclude up to 64 specific hosts or all hosts for each partition LUN.
Galaxy 65 User Guide If you selected Include Listed Hosts or Exclude Listed Hosts, you must create a host list. All hosts already on an include or exclude this for the partition are listed in the Host Table for Array panel. You can change a host nickname or delete a host from the list.
RAID Management In the Partition Read Ahead Size panel, select the size you want. The current size displays in the drop-down list with ** next to it. Click Set Read Ahead Cache Size. 3.4.6 Deleting a Partition You can delete a partition when you no longer need it and you want to use the space for another purpose. Caution Deleting a partition deletes all data contained in the partition.
System Status Chapter 4 System Status 4.1 Monitoring System Status Using SAM You should monitor your system regularly to ensure that the Galaxy 65 Subsystem, disk drives, and arrays are working properly. The Galaxy 65 Subsystem and SAM let you monitor the status several ways: •...
Galaxy 65 User Guide 4.2.1 Starting and Stopping Remote Notification You can start or stop remote notification at any time. If you start remote notification, be sure to select event categories or specific events to monitor. To start or stop remote notification: From SAM, select Manage Galaxy 65 Subsystem >...
System Status From SAM, select Manage Galaxy 65 Subsystem > Remote Configuration > E-mail Configuration. The E-mail Configuration page displays. Enter the following information: • E-Mail Address 1 through 4: Enter up to four e-mail addresses you want to receive notification of Galaxy 65 Subsystem events.
Galaxy 65 User Guide Click Download Selected Logs to File to save the logs to a file on the host system or anywhere accessible on your network. When the File Download window displays, select “Save this file to disk” and click OK. Navigate to where you want to save the file, enter the file name, and click Save.
System Status 4.4.1 Resetting the All Statistics You can reset the following statistics to zero: • Read • Write • SecRd • SecWt • I/O Size Note Resetting statistics here resets all statistics for the Galaxy 65 Subsystem. You may want to reset the statistics if you are monitoring performance. You may also want to reset statistics when you change how you are using the partition.
System Configuration Chapter 5 Configuring the Galaxy 65 System SAM lets you configure settings and perform a variety of functions on the Galaxy 65 Subsystem. You can: • Configure the LAN-related settings (page • Change the date and time (see page •...
Galaxy 65 User Guide 5.1 Configuring the LAN-related Settings You can configure several LAN-related settings for the Galaxy 65 Subsystem: • IP settings (refer to the Galaxy 65 Subsystem Getting Started Guide) • Telnet settings (see page • SNMP settings (see page •...
System Configuration 5.1.3 Configuring the System Information You can set four system information settings: • System Name: Name of the Galaxy 65 Subsystem as seen by other systems on the LAN. You can enter up to 74 characters. The default is Uninitialized Name. •...
Galaxy 65 User Guide To set SAM passwords: From SAM, select Manage Galaxy 65 Subsystem > General Config > Passwords/Security. The Passwords/Security page displays. In the Password Configuration panel, enter the passwords you want. Click Change. 5.1.5 Configuring the Security Options You can enable or disable the following LAN-related functions: •...
System Configuration 5.2 Changing the Date and Time You can change the Galaxy 65 Subsystem’s date and time. To set the Galaxy 65 Subsystem’s date and time: From SAM, select Manage Galaxy 65 Subsystem > General Config > Set Date/Time. The Set Date/Time page displays.
Galaxy 65 User Guide 5.3.1 Viewing LUN Information You can view information for each existing LUN. To view LUN information: From SAM, select Monitor Galaxy 65 Subsystem > Status > LUN Information. The LUN Information page displays listing each existing LUN along with the node WWN, array name, and partition name.
System Configuration Subsystem will not function. You must resolve the problem and restart the Galaxy 65 Subsystem. If the problem is not resolved, it will shut down again. Alarm conditions trigger an event message that displays in the event log. Table 5–1 shows the temperature and voltage thresholds for each alarm and how to resolve the problem.
Galaxy 65 User Guide 5.7 Enabling and Disabling the Battery If you are not using a battery in your Galaxy 65 Subsystem, the Galaxy 65 Subsystem will sound an alarm. To eliminate the alarm, you can disable the battery. The default setting is battery enabled. Notes 1 You should only disable the battery if you are running the Galaxy 65 Subsystem with an Uninterruptible power supply (UPS), so that you will not lose power to the Galaxy 65...
System Configuration 5.9 Rescanning All Ports You can tell the Galaxy 65 Subsystem to scan all disk ports for new or removed disk drives. You can use this option when you install or remove disk drives. The rescan temporarily pauses all I/O processes, then resumes normal operation.
Galaxy 65 User Guide 5.11 Saving and Restoring a Configuration File You can save all of your Galaxy 65 Subsystem configuration settings to a file and restore that file. 5.11.1 Saving a Configuration File You can save all of your Galaxy 65 Subsystem configuration settings to a file. This lets you make a backup of your settings.
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System Configuration From SAM, select Manage Galaxy 65 Subsystem > Utilities > Configuration Utilities > Restore Config File. The Restore Config File page displays. Select the option you want: • Use Current IP Addresses: Restores the configuration file to the Galaxy 65 Subsystem that SAM is currently connected to and retains the currently assigned IP addresses.
Galaxy 65 User Guide 5.12 Viewing and Restoring Default Settings You can view and restore all of the Galaxy 65 Subsystem’s default settings. 5.12.1 Viewing Default Settings You can view the Galaxy 65 Subsystem’s default settings as well as the current settings. To view the default settings: •...
System Configuration 5.13 Updating Software You can update the Galaxy 65 Subsystem software from SAM using a software package file. Information regarding the latest release of software and software package files are available from your supplier. SAM automatically updates only those types of software that require updating. Note You should always update the software on both Storage Manager modules.
Drive & Eclosure Management Chapter 6 Managing Disk Drives & Enclosures SAM lets you control a variety of functions related to devices and enclosure management processor (EMP) enclosures connected to your Galaxy 65 Subsystem. • For devices, you can: – Display device information (see page –...
Galaxy 65 User Guide 6.1.1.1 Displaying All Devices You can display a list of all connected devices. For more information about the fields that display for each device, click Page Help near the bottom of the page. Disk drives that are not members of any array are listed as Available. Drives that contain leftover metadata from a previous array are listed as Leftover.
Drive & Eclosure Management 6.1.3 Enabling and Disabling Write-back Cache You can control the write-back cache setting for all of your disk drives at once. Changes take effect after the next rescan or restart. This can be set to Enable, Disable, or Don’t Modify (which means the Galaxy 65 Subsystem should not change any disk drive’s write-back cache settings).
Galaxy 65 User Guide When you enable SMART, the SMART events are recorded in the event log, which lets you monitor your disk drives or analyze why a disk drive failed. For more information about the event log, refer to the X24 Subsystem Getting Started Guide.
Drive & Eclosure Management Before you can use the disk drive again, you must clear its metadata. SeeAppendix F section 6.1.2, ”Clearing Metadata from a Disk Drive”, on page 6.1.8 Testing a Disk Drive This function issues a Test Unit Ready (TUR) command to the selected disk drive. This just tells you that the disk drive can respond, but it still may not be functioning properly.
Galaxy 65 User Guide You can also set it to NONE, which tells the Galaxy 65 Subsystem not to present a LUN for this EMP under the Galaxy 65 Subsystem’s target ID. You can set LUNs for EMPs that you plan to add by assigning a LUN to the EMP ID you want to use. The Galaxy 65 Subsystem assigns EMP IDs sequentially each time it starts.
Galaxy 65 Troubleshooting Chapter 7 Troubleshooting and Problem Solving 7.1 Overview The Galaxy 65 Enclosure includes a processor and associated monitoring and control logic to enable it to diagnose problems within the enclosure’s power, cooling and drive systems. The Enclosure Services Processor is housed along with the Ops Panel in the rear of the enclosure. The sensors for power and cooling conditions are housed within the Power Supply/Cooling modules.
Galaxy 65 User Guide Check the Drive Select ID settings on your Galaxy 65 Subsystem and on your system host. Check that the LEDs on all installed drive carrier modules are illuminated Green. Note that the drive LEDs will not be lit during drive spinup. Check that all drive carrier modules have been correctly installed.
Galaxy 65 Troubleshooting Warning Whenever replacing a module NEVER leave an EMPTY space in the rear of the enclosure, obtain a replacement before removing the problem part. Figure 7–1 Ops Panel 7.3 Audible Alarm The Ops Panel also includes an Audible Alarm which indicates when a fault state is present. The following conditions will activate the Audible Alarm: •...
Galaxy 65 User Guide 7.4 Troubleshooting The following sections describe common problems, with possible solutions, which can occur with your Galaxy 65 system Table 7–2 Ops Panel LED States Ops Panel LEDs Other Associated State Description LEDs or Alarm Power PSU/ System Address...
Galaxy 65 Troubleshooting 7.4.1 System Faults Symptom Cause Action 1 The SYSTEM LED will The ESI processor 1 Check for other AMBER LED indications on the illuminate AMBER on has detected an Power Supply/Cooling modules. If there is a the LRC internal fault (e.g.
Galaxy 65 User Guide 7.4.3 Thermal Control The Galaxy 65 Enclosure uses extensive thermal monitoring and takes a number of actions to ensure component temperatures are kept low and also to minimize acoustic noise.Air flow is from front to rear of the enclosure.
Galaxy 65 Troubleshooting 7.4.4 Thermal Alarm Symptom Cause Action 1 Ops Panel FAULT If the internal temperature 1 Check local ambient environment LED AMBER. measured in the airflow through temperature is below the upper 40°C the enclosure exceeds a pre- specification.
Galaxy 65 User Guide 7.5.2 Auto Start Failure Unless otherwise selected at installation time, all drives in the enclosure should automatically start their motors after power is applied. If this has not occurred there is a power problem (An alarm and power fault indication would normally be active).
Galaxy 65 Troubleshooting Problem: SAM pages do not display properly. • Be sure that your system meets the system requirements described in the Galaxy 65 Subsystem Getting Started Guide. • Configure your browser according to the information in the Galaxy 65 Subsystem Getting Started Guide.
Galaxy 65 User Guide 7.10 Array Problems Problem: Array is much smaller than it should be. The backoff percent may be set higher than 1%, which is causing the array to be much smaller than the full size of its member disks. Note We strongly recommend that you leave the backoff percent at 1%.
Galaxy 65 Troubleshooting 7.11 Galaxy 65 Subsystem Problems Problem: The Storage Manager module’s STATUS LED does not turn on. Check that the SM module is properly seated in the slot and the handles are closed and locked. Check for events in SAM and the RS-232 interface (Disk Array Administrator) for power-on initialization and diagnostics errors.
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Galaxy 65 User Guide With the PSU handle (Figure 7–3) in the open position, slide the module into the enclosure Cam the module home by manually closing the PSU handle (see Figure 7–4). A click should be heard as the handle latches engage (see Figure 7–2).
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Galaxy 65 Troubleshooting Figure 7–3 Removing a Power Supply/Cooling Module (2) Figure 7–4 Removing a Power Supply/Cooling Module (3)
Galaxy 65 User Guide 7.12.2 Ops Panel The Ops Panel is an integral part of the enclosure chassis assembly and can only be replaced by trained personnel. 7.12.3 Storage Manager Module Please refer to the Galaxy 65 Getting Started Manual (P/N 44521-01A) for full information on installing the Storage Manager module.
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Galaxy 65 Troubleshooting Figure 7–6 Removing a Storage Manager Module (2) 7.12.3.2 Inserting the Module With the latch in the open position, slide the LRC module into the enclosure until the latch engages automatically. Cam the module home by manually closing the latches (see Figure 7–7).
Galaxy 65 User Guide 7.12.4 Insertion/Removal of SFP Modules The LRC Module is fitted with four Small Form Factor (SFP) GBIC modules. Replacement of these modules should be performed in accordance with the following procedure: Press down firmly on the removal tab located at the bottom of the cable. Remove the module by firmly gripping each side of it.
Galaxy 65 Troubleshooting BATTERY ASSEMBLY LATCH Li-ion BATTERY Storage Manager Top View BATTERY LEAD LATCH Storage Manager Side View (LH Frame removed) Figure 7–8 Storage Manager Module - Battery Assembly Location 7.12.6 Drive Carrier Module Please see the Galaxy 65 Getting Started Manual (P/N 44521-01A) for information on the initial installation of the plug-in modules in the Galaxy 65 enclosure.
Galaxy 65 User Guide Problem: Galaxy 65 Subsystem failed the onboard memory test. When this failure occurs, it means the internal CPU memory failed. Contact your supplier for a replacement. Problem: System hangs at Loading Bridge during BFLU Loader Menu. Update the software to ensure you are using the latest version.
Galaxy 65 Troubleshooting The probable cause of this problem is a bad RS-232 cable connection or swapped transmit/receive lines. If the cable is properly connected on both ends, try a null modem adapter that will reverse the RS-232 transmit and receive signals. The need for a null modem adapter depends on the RS-232 cable you are using.
Galaxy 65 User Guide 7.15.1 Warnings Warning events let you know that something related to the Galaxy 65 Subsystem or an array has a problem. You should correct the problem as soon as possible. Table 7–4 defines each warning event and recommends the action you should take.
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Galaxy 65 Troubleshooting Table 7–4 Warning events (Continued) Event Definition Recommended Action OTHER WWN The host Fibre Channel World Wide The online Storage Manager module UNKNOWN Names (node and port) previously recovers from this situation by presented by the other SM module fabricating a WWN for the other SM (which is currently offline) in this module based on its own serial...
Galaxy 65 User Guide Table 7–4 Warning events (Continued) Event Definition Recommended Action SYS OFFLINE The system attempted to use Put This Put Offline request may occur FAIL Offline on an SM, but the request was when you press one of the module rejected, probably because availability latches to remove the module.
Galaxy 65 Troubleshooting Table 7–5 Error events (Continued) Event Definition Recommended Action SDRAM A non correctable multiple-bit cache Contact your Supplier. UNCORR ECC memory ECC error occurred. VOLT/TEMP FAIL The analog-to-digital convertor Check that the Galaxy 65 Subsystem’s monitored a temperature or voltage fans are running.
Galaxy 65 User Guide 7.16.2.1 SAM: Manage/Utilities/Debug Utilities/Save Debug Logs/Save Log Files You may optionally enter contact information, which will be included in the log information file. By doing so, your contact information and comments will help create a unique document that may be used to identify the issue and origin when these logs are being collected for diagnostic purposes.
Galaxy 65 Troubleshooting 7.16.4 Using SAM to Set Up and View the Debug Log You can select additional events, which are not normally logged, for the debug log. Under normal conditions, you should not have any of the events selected. The additional events have a slight effect on read and write performance.
Galaxy 65 User Guide 7.18 Using the Loader Utility Menu If you have any diagnostic errors, contact Rorke technical support. 7.19 Understanding Disk-related Errors The event log includes errors reported by EMPs and disk drives on your system. If you see these errors in the event log, the information below may assist you.
Galaxy 65 User Guide Table 7–8 Disk channel error codes (Continued) Error Code Description PrtcolError Galaxy 65 Subsystem detected an unrecoverable protocol error on the part of the target. QueueFull Target reported queue full status. Stat: 04 Data overrun or underrun occurred while getting sense data. Stat: 05 Request for sense data failed.
– HSSDC2 - HSSDC2 • All documentation 7.22 Upgrading Your LRC I/O Modules You can upgrade your existing JBOD or RAID LRC module to a Rorke Data Galaxy 65 RAID LRC module in accordance with the following procedure: Caution Ensure that your Power Supply/Cooling modules are marked with P/N 44191-XX. If they are not you will need to upgrade your PSUs.
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Galaxy 65 User Guide Table 7–9 Ops Panel Switch Functions (Default settings for Galaxy 65 LRC usage at 2Gb/s) Switch Function Recommended Definition Number Setting Loop Select, LRC operates on two loops of 8 drives Dual (2x8) Mandatory Not Used Note: on Galaxy 65-FC2 enclosures this must be set On.
Tip: Choosing the right RAID level for your needs will improve performance. The following are examples of storage needs and appropriate RAID level. Rorke Data RAID controllers also provide methods of tracking statistical data to aid in the process.
Array types are defined by their RAID level, a number from 0 through 5 (a higher RAID level does not necessarily indicate a higher level of performance or fault tolerance). Rorke Data RAID controllers let you create the types of arrays that have proven to be the most useful for RAID applications: RAID 0, 1, 10 (also known as mirrored), 3, 4, 5, 50, and volume sets.
Array Basics RAID 3 is not well suited for transaction processing or other applications that require simultaneous reads and writes. A.1.4 RAID 4 RAID 4 is similar to RAID 3 in that the redundant information is achieved in the form of parity data. The user data is distributed across all but one of the disks.
Galaxy 65 User Guide A.2 Comparing RAID Levels Table 1–2 illustrates the differences between the different RAID levels. Table 1–2 Comparing RAID levels RAID Level Min No. of Drives Description Strengths Weaknesses RAID 0 Data striping without Highest performance No data protection—one drive redundancy fails, all data is lost RAID 1...
Array Basics Table 1–2 Comparing RAID levels (Continued) RAID Level Min No. of Drives Description Strengths Weaknesses RAID 10 Combination of RAID 0 Highest performance and High redundancy cost overhead; (Also known (data striping) and RAID data protection (can tolerate because all data is duplicated, as mirrored) 1 (mirroring)
Accessing DAM Appendix B Accessing Disk Array Administrator Software The remaining appendices of the Guide describe how to manage your Galaxy 65 Subsystem using the menu-based Disk Array Administrator. You can display and change a variety of settings using the Disk Array Administrator software. Using the Disk Array Administrator, you can: •...
Galaxy 65 User Guide You can perform other configuration functions from either SM and have the same changes made automatically on the other SM: • Managing pool spares • Configuring host channels • Configuring disk channels • Configuring the following Galaxy 65 Subsystem settings: –...
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Accessing DAM To access the Disk Array Administrator software using the RS-232 serial port: From the computer connected to the Galaxy 65 Subsystem, start your terminal emulation software. Be sure that your terminal emulation software is set to use the correct COM port on your computer. See section 7.14, ”Terminal Emulator and COM Port Problems”, on page 76 for more details on how the...
Galaxy 65 User Guide You can now perform all of the functions described in the following chapters. All steps start from the System Menu. B.2 Accessing the Disk Array Administrator Using the Ethernet Port You can access the Disk Array Administrator software using the Ethernet port and Telnet. Windows users may want to obtain a terminal emulator program such as HyperTerminal Private Edition from Hilgraeve that supports both Telnet protocol and serial port protocol.
Accessing DAM • Using the serial connection to the SM and setting the address. See H.2.1, ”Configuring the IP Settings”, on page 214. Once you set the IP address and subnet mask, you can use the steps in the next section to access the Disk Array Administrator software.
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There is no default password. If you have not set up a password, just press Enter. The initial Rorke Data Disk Array Administrator screen displays. If any events have occurred, each event displays. Informational events scroll by automatically. Warning events (yellow text on a black background) and error events (white text on a red background) display until you press Enter or Esc.
Accessing DAM You can now perform all of the functions described in the following chapters. All steps start from the System Menu. B.3 Navigating the Disk Array Administrator Software You can navigate the Disk Array Administrator software using your keyboard. Table 2–1 describes the primary navigation and selection methods.
Galaxy 65 User Guide Note After four minutes of inactivity, the Disk Array Administrator software times out and returns to the initial screen. B.3.1 Changing the Screen Display After you have accessed the Disk Array Administrator software, you can change the screen display using a combination of keystrokes, as shown on the System Menu.
Accessing DAM B.3.2 Disk Array Administrator Menu Tree Figure 2–1 Figure 2–2 describe the complete Disk Array Administrator menu hierarchy. In the Disk Array Administrator, menu options that are not accessible appear gray. For example, the Array Menu is not accessible unless one or more arrays exist. Array Menu #1-7 Array Status Verify Function...
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Galaxy 65 User Guide Set Date/Time Set Time Set Date Host Configuration Topology Link Speed Target ID CAPI LUN Channel Configuration Link speed Configuration Menu Initiator ID Set Date/Time Host Configuration Channel Configuration EMP Settings EMP Configuration EMP LUNS Disk Configuration EMP Settings Poll Rate General Infoshield...
Managing Arrays & Partitions Appendix C Creating and Managing Arrays & Partitions Using the Disk Array Administrator, you can create and manage arrays and partitions. You can perform the following array-related functions: • Create arrays (see page 105) • Manage arrays (see page 116) •...
Galaxy 65 User Guide Note Before you create more than one array, you must be sure that your host operating system supports multiple logical unit numbers (LUNs). Most operating systems do, or have an option you can enable to support multiple LUNs. If your operating system does not support multiple LUNs, the host will only be able to see one array at LUN 0.
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Managing Arrays & Partitions You can use up to 20 characters. You can include any characters in the name, including spaces. If you do not want to name the array, you can just press Enter. You can add or change the name later. The system asks if you want to create one partition now for the entire array.
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Galaxy 65 User Guide Note A RAID 10 array is created when there are more than two drives in a mirrored array. , ”Array Basics”, on page 89, for more information. If you selected RAID 50 as the array type, the Select RAID 50 Array Size screen displays (not shown) with all possible configurations for the array and drive combinations.
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Managing Arrays & Partitions Select the drives you want to use for the array and press Enter. You select a drive by highlighting it and pressing Enter. Each selected drive turns gray in the drive list. After you press Enter for the number of drives you entered previously, the system automatically goes to the next screen.
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Galaxy 65 User Guide You select a drive by highlighting it and pressing Enter. Each selected drive turns gray in the drive list. After you press Enter for the number of drives you entered previously, the system automatically goes to the next screen.
Managing Arrays & Partitions The system confirms that you want to create the array. Select Yes and press Enter. A message notifies you that the array is being created and shows the progress of the initialization process. The array initialization process takes from several minutes to more than an hour depending on the array type (volume, RAID 0, and RAID 1 are the fastest), array size, drive speed, and other processes running on the Galaxy 65 Subsystem.
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Galaxy 65 User Guide Select the RAID type: RAID0, RAID3, RAID4, RAID5, RAID50, VOLUME (a single drive similar to just a bunch of disks (JBOD) except that it includes metadata), or MIRRORED and press Enter. Note A RAID 10 array is created when there are more than two drives in a mirrored array. , ”Array Basics”, on page 89, for more information.
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Managing Arrays & Partitions Enter the number of drives (excluding spares) you want in the array and press Enter. The Select Drives screen displays (shown below). The list includes all available drives, that is, drives that are not members of an array and are not assigned as a dedicated or pool spare, on either SM: •...
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Galaxy 65 User Guide Select the drives you want to use for the array and press Enter. You select a drive by highlighting it and pressing Enter. Each selected drive turns gray in the drive list. After you press Enter for the number of drives you entered previously, the system automatically goes to the next screen.
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Managing Arrays & Partitions You select a drive by highlighting it and pressing Enter. Each selected drive turns gray in the drive list. After you press Enter for the number of drives you entered previously, the system automatically goes to the next screen.
Galaxy 65 User Guide The system confirms that you want to create the array. Select Yes and press Enter. A message notifies you that the array is being created and shows the progress of the initialization process. The array initialization process takes from several minutes to more than an hour depending on the array type (volume, RAID 0, and RAID 1 are the fastest), array size, drive speed, and other processes running on the Galaxy 65 Subsystem.
Managing Arrays & Partitions C.2.1 Viewing Array and Drive Status Information Array and drive status information is available in two ways: • View array status (see page 117) • View drive status (see page 119) C.2.1.1 Viewing Array Status You can view the status of an array, including the following information: •...
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Galaxy 65 User Guide Select the array you want and press Enter. The array menu displays. Select Array Status and press Enter The status screen displays showing the status of the array you selected.
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Managing Arrays & Partitions Press Esc to return to the Array Menu. C.2.1.2 Viewing Drive Status You can view the status of the drives in an array, including the following information: • Drive number: The drive’s sequential position in the Galaxy 65 Subsystem’s drive list. •...
Galaxy 65 User Guide Select the array you want and press Enter. The array menu displays. Select Drive Status and press Enter The drive status screen displays showing the drives that are members of the array and that are assigned as dedicated spares.
Managing Arrays & Partitions Select Yes and press Enter. C.2.3 Adding a Partition If you created a multiple-partition array, you must create at least one partition on the array before you can use the array. You can create partitions on a multiple-partition array until you use all of the free space. For more information about partitions, see C.3.1, ”Understanding Partitions”, on page 133.
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Galaxy 65 User Guide Enter the size you want to make the partition and press Enter. The Partition Name screen displays. Enter a name for the partition and press Enter. You can use up to 20 characters. You can include any characters in the name, including spaces. If you do not want to name the partition, you can just press Enter.
Managing Arrays & Partitions The LUN screen displays. Select the LUN for the partition and press Enter. The LUN that displays is the suggested default LUN assignment. Note Most UNIX, Linux, and Macintosh operating systems require that the CAPI LUN, which is the LUN assigned to each SM, be set to a higher value than all array LUNs.
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Galaxy 65 User Guide You may want to verify an array when you suspect there is a problem. To verify an array: From the System Menu, select Array Menu and press Enter. The Select Array screen displays with a list of existing arrays. Select the array you want and press Enter.
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Managing Arrays & Partitions To return to the verification menu, press Esc. To check the progress of the array verification, you can use the verification status described below or select Array Menu from the System Menu. The status of the verification displays in the list of arrays.
Galaxy 65 User Guide To stop the verification process: From the System Menu, select Array Menu and press Enter. The Select Array screen displays with a list of existing arrays. Select the array you want and press Enter. The array menu displays. Select Verify Function and press Enter The verify menu displays.
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Managing Arrays & Partitions The number of drives you can add to an array depends upon the RAID level as shown in Table 3–2. You also cannot exceed the maximum number of drives for each RAID level. See C.1, ”Creating Arrays”, on page 105.
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Galaxy 65 User Guide Enter the number of drives you want to add and press Enter. The Select Drives screen displays. Select the drives you want to add from the list of available drives and press Enter. Only available drives, that is, drives that are not members of an array and are not assigned as dedicated or pool spares, display.
Managing Arrays & Partitions You select a drive by highlighting it and pressing Enter. Each selected drive turns gray in the drive list. After you press Enter for the number of drives you entered previously, the system automatically begins the expansion. To skip a drive, use the key.
Galaxy 65 User Guide Select Yes and press Enter. C.2.8 Changing Array Ownership You can change the ownership of any array between the SMs. You might want to change ownership if you plan to replace or repair one SM. Changing ownership lets you continue using an array without interruption and makes the array visible on the SM you change it to.
Managing Arrays & Partitions Select Option Configuration and press Enter. The Option Configuration Menu displays. Select Enable Trust Array and press Enter The Enable Trust Array screen displays. Select Enable and press Enter. The option is only enabled until you use it. After you trust an array, the option reverts back to being disabled.
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Galaxy 65 User Guide Select the array you want to delete and press Enter. The system asks you to confirm the deletion. Select Yes and press Enter.
Managing Arrays & Partitions C.3 Managing Partitions The Disk Array Administrator software lets you manage partitions in a variety of ways. You can: • View partition status information (see page 117) • Add a partition (see page 121) • Expand a partition (see page 139) •...
Galaxy 65 User Guide You can only expand a partition into contiguous, following, free space. In Figure 3–2, you can expand partition 1 or you can create additional partitions in the free space. After you partition all of the free space, you can expand the size of a partition only by deleting a partition that follows (has a higher number than) the one you want to expand.
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Managing Arrays & Partitions • Percentage of total array: The percentage of the total array that this partition represents. • Write-back caching: Status of the write-back cache (enabled or disabled) for this array. • InfoShield Type: Type of InfoShield set up on the partition. See C.3.8, ”Controlling Partition Access”, on page 144.
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Galaxy 65 User Guide The status screen displays showing the status of the partition you selected. Press Esc to return to the partition menu. C.3.2.2 Viewing Partition Statistics You can view the current partition statistics. The following statistics are available: •...
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Managing Arrays & Partitions To view the partition statistics: Display the partition menu. From the Array Menu From the All Partitions Menu 1 From the System Menu, select Array Menu 1 From the System Menu, select All and press Enter. Partitions Menu and press Enter.
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Galaxy 65 User Guide Press Esc to return to the statistics menu. C.3.2.3 Resetting Partition Statistics You can reset the following partition statistics to zero: • Read • Write • SecRd • SecWt • I/O Size Note Resetting statistics here also resets the statistics for this partition that are included in the aggregate statistics.
Managing Arrays & Partitions To reset partition statistics: Display the partition menu. From the Array Menu From the All Partitions Menu 1 From the System Menu, select Array 1 From the System Menu, select All Menu and press Enter. Partitions Menu and press Enter. The Select Array screen displays with a list The Select Partition or Free Area of existing arrays.
Galaxy 65 User Guide To expand a partition: Display the partition menu. From the Array Menu From the All Partitions Menu 1 From the System Menu, select Array Menu and 1 From the System Menu, select All press Enter. Partitions Menu and press Enter. The Select Array screen displays with a list of The Select Partition or Free Area existing arrays.
Managing Arrays & Partitions Select Change Partition Name and press Enter. The Enter New Name screen displays. Enter the name you want to use and press Enter. You can use up to 20 characters. You can include any characters in the name, including spaces. The system confirms that you want to make the change.
Galaxy 65 User Guide C.3.6 Changing the Read-Ahead Cache Size You can change the read-ahead cache setting for each partition. This setting controls how much data the Galaxy 65 reads ahead and stores in its cache memory during sequential reads. If you want to change this size, you should be prepared to monitor the system performance using the array statistics and adjust the size until you find the optimal size for your application.
Managing Arrays & Partitions Select Read-Ahead Size and press Enter The Read-Ahead Size screen displays. Select the amount of data you want the Storage Manager to read ahead for this partition and press Enter. C.3.7 Enabling or Disabling Write-back Cache Important This function is not available with the current software level (January 2003).
Galaxy 65 User Guide To enable or disable write-back cache: Display the partition menu. From the Array Menu From the All Partitions Menu 1 From the System Menu, select Array 1 From the System Menu, select All Menu and press Enter. Partitions Menu and press Enter.
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Managing Arrays & Partitions Figure 3–5 shows an example of how you can use InfoShield. Web server Engineering Accounting Array C (single-partition array) accessed by all hosts Array A, partition 1 accessed by Accounting Array B, partition 1 Array A, partition 2 accessed by Engineering accessed by HR Array B, partition 3...
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Galaxy 65 User Guide Select General InfoShield and press Enter. The General InfoShield screen displays. Select Display Host List and press Enter. The Display Host List screen displays showing the last 16 WWNs known to the Galaxy 65 Subsystem. The WWNs are listed according to when they scanned for devices. The host that scanned for devices most recently is listed first.
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Managing Arrays & Partitions Note A host’s WWN is placed at the top of the known hosts list whenever the host performs a device discovery or bus scanning type of operation. Press Esc to return to the previous menu. C.3.8.2 Creating Nicknames for Host WWNs You can give the hosts on your SAN nicknames that you can easily recognize to make InfoShield easier to manage.
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Galaxy 65 User Guide The Add or Name Host screen displays the last 16 known WWNs and host nicknames that you have set up. If you want to change the nickname, enter the new nickname in step 5. For more information, see C.3.8.1, ”Viewing Known WWNs”, on page 145.
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Managing Arrays & Partitions To set up InfoShield: Display the partition menu. From the Array Menu From the All Partitions Menu 1 From the System Menu, select Array 1 From the System Menu, select All Menu and press Enter. Partitions Menu and press Enter. The Select Array screen displays with a list The Select Partition or Free Area of existing arrays.
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Galaxy 65 User Guide • Display Host List: Displays a list of the hosts currently on the include or exclude list for the selected partition. This option only displays hosts if you have already used Add Host to List and added one or more WWNs to an include or exclude list.
Managing Arrays & Partitions the existing setting for each partition. However, the Galaxy 65 Subsystem retains all existing include and exclude lists. If you use this option and later need to change back to your previous InfoShield settings, you must do so by changing the setting for each partition individually.
Monitoring System Status Appendix D Monitoring System Status D.1 Introduction Using the Disk Array Administrator, you can monitor your system. You should monitor your system regularly to ensure that the Galaxy 65 Subsystem, disks, and arrays are working properly. The Galaxy 65 Subsystem and Disk Array Administrator software let you monitor the status several ways: •...
Galaxy 65 User Guide D.2 Displaying the Event Log The SM’s event log contains important information about the status of the Galaxy 65, disks, and arrays. You should check it regularly for each SM to monitor the status of your system. Below is a list of some of the key warning and failure events included in the event log during operation: •...
Monitoring System Status display, the initial screen displays. The initial screen alternates between displaying the date, time, and temperature and the model number of your hardware. You can bypass all events by pressing Tab. D.2.2 Viewing One Event at a Time You can view an SM’s events one at a time.
Galaxy 65 User Guide Press to see the previous event. You can continue to view earlier events by pressing . Press Esc to return to the Event Log Menu. D.2.3 Viewing a Whole Screen of Events You can also view a SM’s events from the log file a whole screen at a time. This lets you quickly review all recent events.
Monitoring System Status Press U to page up or D to page down in the log or use the other keys as listed at the bottom of the screen to navigate within the event log. Keep pressing CTRL-E to page through the other information screens and return to the menu. D.2.4 Capturing the Event Log You can also capture a SM’s entire event log, which saves it to a file on your hard drive.
Galaxy 65 User Guide From the Transfer menu in HyperTerminal, select Capture Text, then select Stop. To capture the event log for the other SM, repeat steps through from the computer connected to the other SM. D.3 Displaying Module Status Information You can display status information about each of the modules in your Galaxy 65 Subsystem.
Monitoring System Status D.4 Displaying Hardware and Configuration Information You can display the Galaxy 65 Subsystem’s hardware and configuration information. This is where you can see what version of the firmware you have. Technical support personnel may request this information. You can display the hardware and configuration information two ways: •...
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Galaxy 65 User Guide Table 4–1 Configuration information (Continued)(per SM) Group Field What displays Field What displays DISK 0 Online or Status of disk channel Speed 1 or 2 Gbit/sec as set in DISK 1 Offline based on whether a disk Disk Array DISK 2 enclosure is connected...
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Monitoring System Status Table 4–1 Configuration information (Continued)(per SM) Group Field What displays Field What displays CAPI Version Version of the Configuration Application Programming Interface. FC LIB Version Version of the FC software. Poll Rate Number of seconds as set Temperature ON or OFF as set in in the Disk Array...
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Galaxy 65 User Guide Press Esc to return to the Utilities Menu. To display hardware and configuration information: From anywhere in the Disk Array Administrator software, press CTRL-E until the HW Info screen displays. The HW Info screen displays. Press U to page up or D to page down in the screen or use the other keys as listed at the bottom of the screen to navigate within the HW Info screen.
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Monitoring System Status Press CTRL-E again. The CFG Info screen displays. Press U to page up or D to page down in the screen or use the other keys as listed at the bottom of the screen to navigate within the CFG screen. Press CTRL-E to display the next screen of configuration information or Esc to return to where you started from.
Galaxy 65 User Guide D.5 Capturing the Event Log, Hardware, and Configuration Information You can capture and save the following information to a file on your hard drive: • Entire event log • All hardware information • All configuration information •...
Monitoring System Status To display drive errors: From the System Menu, select Display Drives and press Enter. The Display Drives screen displays. If a drive has an E next to it, select the drive and press Enter to display the error information. Some errors are primarily for information purposes to help you diagnose drive and enclosure problems.
Galaxy 65 User Guide different RAID levels to determine which level gives you the best performance. See , ”Array Basics”, on page 89 for more details on RAID levels Note The statistics are provided as general information for your use, however, they are not intended for benchmarking purposes.
Using the Disk Array Administrator, you can manage spares. Rorke Data RAID controllers automatically reconstruct redundant (fault-tolerant) arrays (RAID 3, RAID 4, RAID 5, RAID 50, and mirrored) if an array becomes critical and a properly sized spare drive is available.
Galaxy 65 User Guide E.1 Managing Dedicated Spares Dedicated spares are unused disk drives that you assign as a spare to a specific array. The disk must be as large as the smallest member of the array. You cannot use a dedicated spare drive as a member of an array or as a pool spare.
Managing Spares Select the array you want and press Enter. The array menu displays. Select Delete Spare and press Enter. Select the spare drive you want to delete and press Enter. The system confirms the deletion. Select Yes and press Enter to delete the spare. The drive is now available for use in an array or as a spare.
Galaxy 65 User Guide Select Enabled and press Enter. The Rescan Rate screen displays. Enter the rescan rate in minutes. This tells the SM how often it should look for an available drive by rescanning the bus. Rescanning the bus frequently can affect performance. If you have an EMP, the dynamic spare configuration will not rescan the bus.
Managing Spares E.3.1 Adding a Spare to the Spare Pool You can add up to eight drives to the spare pool to reconstruct any critical array on the Galaxy 65 Subsystem. After an array has started using a pool spare, other critical arrays are prevented from using it.
Managing Drives & Enclosures Appendix F Managing Disk Drives and Enclosures Using the Disk Array Administrator, you can control a variety of functions related to disk drives and enclosure management processor (EMP) enclosures connected to your Galaxy 65 Subsystem. • For drives, you can: –...
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Galaxy 65 User Guide F.1.1.1 Displaying All Drives You can display a list of all connected drives. The information includes: • Loop ID • Size • Vendor • Model number (toggles with node WWN and serial number by pressing T) •...
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Managing Drives & Enclosures To display all drives: From the System Menu, select Display Drives and press Enter. The Display Drives screen displays. If a drive has an E in the first column, select the drive and press Enter to display the error. To reset the error statistics, select Reset drive error statistics and press Enter.
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Galaxy 65 User Guide • Size: Size of the drive in MB • Usage: If a member of an array, this displays the array name and member number. If a spare, this displays the type of spare. If unused, this displays Available. If the drive was part of an array that no longer exists, this displays Leftover.
Managing Drives & Enclosures F.1.1.3 Displaying Drive Errors and Resetting Error Statistics You can display drive errors for a specific drive. You know a drive has errors when you see the letter E in the first column of the Display Drives screen. To display drive errors: From the System Menu, select Display Drives and press Enter.
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Galaxy 65 User Guide Typically, if your drives are part of an array, you do not want to turn on write-back cache on the drives. The Galaxy 65 Subsystem is already using write-back cache to improve performance. Turning on write- back cache on the disk drive may improve performance in some cases, depending on the type of array and how you are using it.
Managing Drives & Enclosures Select the option you want and press Enter. Restart or rescan to have your changes take effect. G.1.1, ”Shutting Down and Restarting the Current SM Module”, on page 190 G.10, ”Rescanning All Channels”, on page 206. F.1.4 Displaying Disk Cache Status You can display the cache status of each disk drive.
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Galaxy 65 User Guide Select Display Drive Cache and press Enter The Select Drives screen displays. Select a drive and press Enter. The cache status screen displays showing the status of the read and write cache. Press Esc to return to the Drive Utilities Menu.
Managing Drives & Enclosures F.1.5 Enabling and Disabling SMART Changes You can enable or disable the ability to change the Self-Monitoring, Analysis and Reporting Technology (SMART) settings for all drives connected to the Galaxy 65 Subsystem. This can be set to ENABLE, DISABLE, or DON’T MODIFY (which means the Galaxy 65 Subsystem should not change any drive’s SMART settings).
Galaxy 65 User Guide F.1.6 Blinking a Drive LED You can blink the LED on a specific drive one of two ways: • From the Drive Utilities Menu (only works for a single drive; see below) • From the Display Drives list when you add a pool spare or display all drives (works for multiple drives).
Managing Drives & Enclosures Select the drive you want and press Enter. The system confirms that you want to make the change. Select Yes and press Enter to make the change. To make the drive display again, you must use Rescan. See G.10, ”Rescanning All Channels”, on page 206.
Galaxy 65 User Guide F.2.1 Setting the EMP LUN If you have only one EMP, the configuration settings are automatically enabled when the Galaxy 65 Subsystem is installed. If you have more than one EMP, you must set up the EMP LUNs as described in this section. The Galaxy 65 Subsystem allows in-band access to the EMP in the disk enclosure under the Galaxy 65 Subsystem’s target ID using direct EMP commands.
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Managing Drives & Enclosures Select EMP LUNs and press Enter. The EMP LUNs screen displays. Select the EMP you want and press Enter. The Galaxy 65 Subsystem assigns EMP IDs sequentially when it starts. The EMP LUN screen displays.
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Galaxy 65 User Guide Select the option or number you want to use. Do this Not assign the a LUN Select NONE and press Enter. Keep the same LUN for the Select the [LUN] you want to use and press Enter. at all times This can be any number from 0 to 63 that is not already in use.
Managing Drives & Enclosures F.2.2 Changing the Additional EMP Setting You can change one additional EMP setting: • Polling interval: This is the interval, in seconds, that the Galaxy 65 Subsystem polls the EMPs for status changes. If the polling rate is set to zero, the Galaxy 65 Subsystem does not communicate with the EMP.
Configuring Galaxy 65 Appendix G Configuring the Galaxy 65 Subsystem Using the Disk Array Administrator, you can configure settings and perform a variety of functions on the Galaxy 65 Subsystem. You can: • Shut down and restart the Storage Manager module (see page 190) •...
Galaxy 65 User Guide G.1 Shutting Down and Restarting the Storage Manager Module • Shut down and restart the current SM module: Gracefully shuts down and restarts the SM module you are currently accessing using the Disk Array Administrator software (as shown at the bottom of each screen).
Configuring Galaxy 65 Select Shutdown/Restart and press Enter The system confirms that you want to shut down .Select Yes and press Enter. The system confirms that it has shut down. To restart the SM, press Enter to restart. The system performs its self-test. When you see the Disk Array Administrator initial screen, the SM is ready.
Galaxy 65 User Guide To shut down the other SM module: From the System Menu, select Shutdown Menu and press Enter The Shutdown Menu displays. Select Shutdown Other and press Enter The system confirms that you want to shut down. Select Yes and press Enter.
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Configuring Galaxy 65 Select Set Date and press Enter. The Set Date screen displays Enter the date you want and press Enter.
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Galaxy 65 User Guide Enter the date in the following format: MM/DD/YYYY. The system confirms that you want to make the change. Select Yes and press Enter to make the change. The system confirms that the change is made. Press Esc to return to the Configuration Menu. To set an SM module’s time: From the System Menu, select Configuration Menu and press Enter.
Configuring Galaxy 65 G.3 Configuring the Host Channels You can configure several settings for each host channel independently. Table 7–1 lists the host channel settings and what they do. Table 7–1 Host channel settings Host channel Description setting Topology You should be sure that the topology setting is correct for your configuration. You can set the topology to: •...
Galaxy 65 User Guide Table 7–1 Host channel settings (Continued) Host channel Description setting Target ID FC Loop ID—You may need to change the FC Loop ID if you want the SM module to be at a specific address or if your system checks addresses in reverse order (lowest address first). You have two options: •...
Configuring Galaxy 65 Select the option or number you want and press Enter. The CAPI LUN screen displays. Select the option or number you want to use. There is just one CAPI LUN for each SM module. The system confirms that you want to make the change. Select Yes and press Enter to make the changes.
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Galaxy 65 User Guide Select LUN information and press Enter The LUN Information screen displays.
Configuring Galaxy 65 Press Esc to return to the Utilities Menu. G.5 Configuring the FC Disk Channels You can change two configuration options for each FC disk channel: • Link speed: This is the maximum speed the Galaxy 65 Subsystem will attempt to negotiate. You can set the speed to: 1 GB/second or 2 GB/second.
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Galaxy 65 User Guide Table 7–2 Ops Panel Switch Functions Switch Function Recommended Definition Number Setting Loop Select, LRC operates on two loops of 8 drives Dual (2x8) Mandatory Not Used Note: on Expansion enclosures this must be set On. Not Used Not Used 5 &...
Configuring Galaxy 65 Select the channel you want and press Enter. Select the initiator ID you want and press Enter. The system confirms that you want to make the changes. Select Yes and press Enter to make the changes. Press Esc to return to the Configuration Menu. G.6 Changing the Alarm Mute Setting You can enable or disable the audible alarm that sounds when the Galaxy 65 Subsystem becomes too hot, detects low or high voltage, or an array becomes critical or offline.
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Galaxy 65 User Guide A change to this setting on either SM module is automatically updated on the other SM module. Table 7–3shows the temperature and voltage thresholds for each alarm and what to do to resolve the problem. Table 7–3 .Alarm thresholds Alarm threshold What to do when the alarm sounds...
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Configuring Galaxy 65 Table 7–3 .Alarm thresholds Alarm threshold What to do when the alarm sounds 12V voltage • Same as above for the VCC voltage. • Warning: 12 V -20% to -10% and +10% to +20% • Shutdown: 12 V <-20% and >+20% 2.5 V voltage •...
Galaxy 65 User Guide G.7 Locking the Cache Setting You can prevent host systems from using SCSI mode-select commands to change the Galaxy 65 Subsystem’s write-back cache setting. Some operating systems disable write cache. If cache lock is enabled, the host cannot modify the cache setting. The default setting is disabled. This option is useful in some environments where the host system disables the SM module’s write-back cache, resulting in degraded performance.
Configuring Galaxy 65 Select the option you want and press Enter. G.8 Enabling and Disabling the Battery If you are not using a battery in your Galaxy 65 Subsystem, the Galaxy 65 Subsystem will sound an alarm. To eliminate the alarm, you can disable the battery. The default setting is battery enabled. Note You should only disable the battery if you are running the Galaxy 65 Subsystem with an Uninterruptible power supply (UPS), so that you will not lose power to the Galaxy 65 Subsystem.
Galaxy 65 User Guide Select the option you want and press Enter. Restart to have your changes take effect. G.1, ”Shutting Down and Restarting the Storage Manager Module”, on page 190. G.9 Changing the Utility Priority You can change the priority at which all utilities (Verify, Reconstruct, Expand, Initialize, etc.) run when there are active I/O operations competing for the Galaxy 65 Subsystem’s CPU.
Configuring Galaxy 65 Select the option you want and press Enter. G.10 Rescanning All Channels You can tell the Galaxy 65 Subsystem to scan all disk channels for new or removed disk drives. You can use this option when you install or remove drives. The rescan temporarily pauses all I/O processes and then resumes normal operation.
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Galaxy 65 User Guide Select Rescan and press Enter. G.11 Pausing I/O Most drive enclosures allow you to remove and replace drives while FC disk channel activity continues. However, you may still want to pause I/O if you are replacing more than one disk drive. The Hot Swap Pause option suspends activity on all device channels used in the Galaxy 65 Subsystem, thereby ensuring data integrity on the connected drives and arrays.
Configuring Galaxy 65 When you have replaced the drive, resume back end activity by pressing Esc. Caution Do not stay in the Hot Swap Pause mode for too long; otherwise, an operating system time-out may occur (the time varies according to the operating system). For example, in Windows NT, the default limitation during I/O activity is 10 seconds.
Galaxy 65 User Guide G.13 Updating Firmware You can update five types of firmware for each Galaxy 65 Subsystem: • Storage Manager • Storage Manager loader • Memory controller • LAN Subsystem • LAN Subsystem loader Information regarding the latest release of firmware and firmware updates is available from technical support.
Configuring Galaxy 65 Press the number on your keyboard that corresponds to the protocol you want to use to transfer the firmware upgrade file from your computer to the SM module. We recommend using the KERMIT protocol. The system shows that it is ready to use KERMIT. Using your terminal emulator software, send the.fla file using KERMIT.
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Galaxy 65 User Guide To upgrade the LAN Subsystem’s firmware: Check the version of LAN firmware you have now by pressing CTRL-E until the configuration information screen with that information displays. Call technical support for information about downloading the firmware updates. From the computer connected to the SM module, access the DOS window.
LAN Configuration Appendix H LAN Configuration .Before you can access the Disk Array Administrator software using the Ethernet port, you must set up each SM module for TCP/IP. The following sections describe the TCP/IP setup. A SM module that is part of a TCP/IP network requires three basic IP configuration elements: IP address, subnet mask, and default gateway IP address.
Galaxy 65 User Guide H.2 Configuring the LAN Settings You can configure several LAN settings for each SM using the Disk Array Administrator software: • IP settings (see page 214) • FTP settings (see page 215) • Telnet settings (see page 215) •...
LAN Configuration Select the option you want and press Enter. The screen displays related to the option you selected. Enter the IP address, subnet mask, or gateway you want and press Enter. The system confirms that you want to make the change. Select Yes and press Enter.
Galaxy 65 User Guide Changes to either of these settings on either SM module are automatically updated on the other SM module. To set the Telnet settings: From the System Menu, select Configuration Menu and press Enter. The Configuration Menu displays. Select LAN Configuration and press Enter.
LAN Configuration Select SNMP Settings and press Enter. The SNMP Settings screen displays. Select the option you want and press Enter. The screen displays related to the option you selected. Enter or select the option you want and press Enter. The system confirms that you want to make the change.
Galaxy 65 User Guide H.2.6 Configuring the HTTP Settings You can set up the passwords for SAM, the browser-based interface. In SAM, you can set up two types of SAM users: • Monitor: Have access to only the Monitor menu that lets you view the status and statistics pages. If you have logged in using a monitor password and select a page from the Manage Galaxy 65 menu, SAM displays the Login page, where you can log in with the manage password.
LAN Configuration • HTTP: Controls access to the SM modules using hypertext transfer protocol (HTTP), which permits you to manage the SM modules using SAM. The default is enabled. • SNMP: Controls the availability of SNMP, which permits remote monitoring of the Galaxy 65 using your LAN.
Glossary Glossary In glossary definitions, italics are used for items defined elsewhere in the glossary and bold is used for the items shown in brackets after the main heading of the entry. address An address is a data structure or logical convention used to identify a unique entity, such as a particular process or network device.
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Galaxy 65 User Guide Characters Per Second A data transfer rate generally estimated from the bit rate and the character length. For example, at 2400 bps, 8-bit characters with Start and Stop bits (for a total of ten bits per character) will be transmitted at a rate of approximately 240 characters per second (cps).
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Glossary FC port An FC port is the opening at the back of a router that provides a fiber optic connection between the FC adapter and FC host. FC protocol for SCSI (FCP) FCP defines an FC mapping layer (FC-4) that uses FC-PH services to transmit SCSI command, data, and status information between a SCSI initiator and SCSI target.
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(that is, not the local controller or SM that you are connected to) is referred to as the other. out-of-band Method of accessing and managing the Rorke Data controller or Subsystem using the RS- 232 or Ethernet, if available, connection.
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A point-to-point connection is a dedicated communication link between two devices as an alternative to FC-AL. Rorke Data uses this term to refer to a link between the controller or router (N- port) and the F-port on a switch. Rorke Data supports point-to-point connections to fabric ports only (sometime referred to as F-ports).
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FC-to-SCSI bridge. Storage Manager module The controller module which includes an FC-AL 2Gb/s LRC I/O module with integral Rorke Data Galaxy 65 RAID controller. target A target is a device (peripheral) that responds to an operation requested by an initiator (host system).
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Glossary Any disk drives with write-back cache enabled should be connected to an Uninterruptible power supply (UPS) in case of a power failure. If the drives are not on a UPS and power is lost during disk writes, the array will lose any data in the disk’s write-back cache.
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Index Index status of expanding 129 status of verifying 22, 125 Abort an Array Utility page 22 stopping the initialization Abort Initialization 120, 121 process 120 Abort Verify 126 stopping the verify process 22, 125 access to partitions, controlling 27, 144 trusting 23, 130 accessing the Disk Array Administrator verifying 22, 123...
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Galaxy 65 User Guide expanding for arrays 126 configuration information expanding for partitions 134, 139 capturing 164 CAPI LUN changing 44 displaying 159 CAPI LUNs Configuration Information screen 163 changing 44, 195 configuration software, accessing 95, defined 43, 196 capturing configuring complete event, hardware, and disk channels 198...
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Index partitions 31, 151 disk drives 54, 174 pool spares 171 drive status 20 disabling events 154 SMART changes 55, 181 hardware information 159 the battery 46, 204 partition status 25, 134 write-back cache changes 55, 177 pool spares 171 Disk 18 Down Drive page 56 Disk Array Administrator...
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Index enabling the battery 46, 204 In-Band Management locking the cache setting 45, 203 enabling and disabling 42 monitoring status of 33, 153 Include All Hosts 150, 151 problems with 69 Include Listed Hosts 150 rescanning all ports 47 InfoShield rescanning channels 206 configuring 29, 148 restoring defaults 50, 208...
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Galaxy 65 User Guide LAN subsystem Manage Global Host List page 28 resetting 219 management LUN 43, 44 updating firmware for 210 managing updating software for 51 arrays 20, 116 LAN subsystem loader partitions 25, 133 updating software for 51 memory controller LED 4, 5, 10, 60, 63, 65 updating firmware 209...
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Index Number of Drives screen 108, 113 setting up for SAM 218 Number of Spares screen 109, 114 Passwords/Security page 42 pausing I/O 47, 207 permissions, setting for partitions 27, plug-in module 2, 11 Operators Panel 2, 5 Poll Rate screen 187 Ops Panel 5, 10, 15, 59, 61, 63 polling interval, changing for Ops Panel LED 15...
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Index updating for the storage controller SYSTEM LED 66 loader 51 System Menu 98, 101 updating for the Galaxy 65 51 system, monitoring status of 33, 153 updating for the Galaxy 65r 51 spares adding dedicated 168 adding pool 171 Target ID 195 defined 167 TCP/IP...
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Galaxy 65 User Guide Utility Priority screen 205, 206 enabling or disabling for partitions 143 locking setting on the Galaxy 65 45, viewing for disk drives 55, 179 Verify Array page 22 Write-back Cache screen 144 Verify Function 124, 125, 126 WWNs verifying data 22, 123 giving nicknames to 28, 147...
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