Lexmark Multifunction Laser User Manual
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Lexmark Multifunction Laser User Manual

Lexmark Multifunction Laser User Manual

C78x - user's guide
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Download this manual See also: Using, Manual
4600 MFP Option
Scanner User's Guide for the C782n, C772n series
printers
www.lexmark.com
February 2007
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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  • Page 1 Scanner User’s Guide for the C782n, C772n series printers www.lexmark.com February 2007 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved.
  • Page 2 CAUTION: This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 3: Static Sensitivity Notice

    CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components. CAUTION: Certain floor-mounted configurations require additional furniture for stability. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. Static sensitivity notice Warning: This symbol identifies static-sensitive parts.

  • Page 4: Table Of Contents

    Contents Chapter 1: Learning about the MFP .................. 8 Basic functions of the scanner ......................... 8 Automatic document feeder and flatbed ......................8 Understanding the MFP control panel ......................8 Using the LCD touch-screen buttons ......................14 Menus ................................20 Chapter 2: Copying ......................
  • Page 5 Contents Creating an e-mail profile ..........................33 Canceling an e-mail ............................33 Understanding e-mail options ........................33 E-mail server setup ............................35 Address book setup ............................35 Chapter 4: Faxing ......................36 Sending a fax ..............................36 Using fax destination shortcuts ........................37 Using the address book ..........................
  • Page 6 Chapter 10: Maintaining the MFP ..................78 Determining the status of supplies ......................... 79 Ordering supplies ............................79 Recycling Lexmark products .......................... 80 Cleaning the scanner glass and backing material ..................80 Cleaning the automatic document feeder ...................... 81 Scanner registration ............................82 Removing the scanner top ..........................
  • Page 7 Contents Solving copy quality problems ........................100 Solving scan quality problems ........................100 Solving fax problems ........................... 101 Solving paper feed problems ........................101 Notices ..........................102 Conventions ..............................102 Electronic emission notices ......................... 102 Other telecommunications notices ....................... 107 Waste from Electrical and Electronic Equipment (WEEE) directive .............

  • Page 8: Chapter 1: Learning About The Mfp

    Learning about the MFP Basic functions of the scanner Lexmark™ 4600 MFP option provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the control panel to perform specific copying jobs.
  • Page 9 Learning about the MFP The MFP control panel consists of: PQRS WXYZ Callout Control panel item Function A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Allows for making selections within Copy, Fax, and so on. Indicator light Gives information about the status of the MFP using the colors red and green.
  • Page 10 Learning about the MFP Callout Control panel item Function Dial Pause Press to cause a two- or three-second dial pause in a fax number. The button only functions within the Fax menu or with fax functions. Press from the home screen to redial a fax number. When outside of the Fax menu, fax function, or home screen, pressing Dial Pause causes an error beep.

  • Page 11: Home Screen And Home Screen Buttons

    Learning about the MFP Home screen and Home screen buttons After the MFP is turned on and a short warm-up period occurs, the LCD shows the following basic screen which is referred to as the Home screen. Use the Home screen buttons to initiate an action such as copy, fax, or scan, to open the menu screen, or to respond to messages.
  • Page 12 Learning about the MFP Callout number Button Function Touch to access the File Transfer Protocol (FTP) menus. A document can be scanned directly to an FTP site. Note: This function must be set up by your System Support person to appear on the display. Touch to access the Fax menus.
  • Page 13 Learning about the MFP Button Button name Function Unlock Device This button appears on the screen when the MFP is locked. The control panel buttons and shortcuts cannot be used while it appears, and no default copy starts may occur. To unlock the MFP: 1 Touch Unlock Device to open a PIN entry screen.

  • Page 14: Using The Lcd Touch-Screen Buttons

    Learning about the MFP Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.
  • Page 15 Learning about the MFP Button Button name Function or description Right scroll increase Touch the right scroll increase button to scroll to another value in button increasing order. Left arrow button Touch the left arrow button to scroll left to: •...

  • Page 16: Sample Screen Two

    Learning about the MFP Sample screen two Unknown paper size. Copy from: Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Folio (8. 5 x 13 in.) Statement (5.5 x 8.5 in.) A4 (210 x 297 mm) Cancel Continue Information on touch-screen buttons...
  • Page 17 Learning about the MFP Button Button name Function or description Selected radio button This is a selected radio button. Touch a radio button to select it. The radio button changes color to show it is selected. In Sample screen two, the only paper size selected is Letter. Cancel Job See Cancel Jobs on page 13.
  • Page 18 Learning about the MFP Button Button name Function or description Done Allows specifying that a job is finished. For example, when scanning an original document, one could indicate that the last page is scanned, and then printing the job would begin. Done Back Touch the Back button to return to the previous screen,...
  • Page 19 Learning about the MFP Features Feature Feature name Description Menus Settings Menu trail line A line is located at the top of each menu screen. This Copy Settings feature acts as a trail. It gives the exact location within the Number of menus.

  • Page 20: Menus

    Learning about the MFP Menus A number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and settings, press the menu button in the lower right corner of the home screen. When a value or setting is selected and saved, it is stored in MFP memory.

  • Page 21: Chapter 2: Copying

    Copying The following copy topics are available in this and other chapters. Quick copy Reducing and enlarging copies Multiple page copying Adjusting copy quality Using the flatbed Setting collation options Understanding the copy screens and options Placing separator sheets between copies Copying from one size to another Setting paper saving options Making transparencies...

  • Page 22: Using The Flatbed

    Copying Using the flatbed If you are using the flatbed (scanner glass) to make copies: Open the document cover. Place the document facedown on the scanner flatbed. Close the document cover. Touch Copy on the home screen, or press Go on the numeric pad. For Copy, continue with step 5.
  • Page 23 Copying Darkness: Adjusts how light or dark your copies will turn out in relation to the original document. Printed Image: Copies halftone photographs or graphics such as documents printed on a laser printer or pages from a magazine or newspaper that are composed primarily of images. For original documents that are a mixture of text, line drawings, or other graphics, leave Printed Image off.

  • Page 24: Copying From One Size To Another

    Copying Copying from one size to another Place your original document in the automatic document feeder faceup, short-edge first. Adjust the paper guides. Touch Copy on the home screen. Touch Copy from:, and then identify the size of your original document. For example, Legal.

  • Page 25: Making Copies Using Media From A Selected Tray

    Copying Touch Content. Touch Photograph. Touch Copy It. Touch Scan Next or Done. Making copies using media from a selected tray During the copy process, you can select the input tray that contains the media type of choice. For example, if a special media type is located in the multipurpose feeder, and you want to make copies on that media: Place your original document in the automatic document feeder faceup, short-edge first.

  • Page 26: Setting The Duplex Option

    Copying Setting the duplex option Place your original document in the automatic document feeder faceup, short-edge first. Adjust the paper guides. Touch Copy on the home screen. Touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1 -->...

  • Page 27: Setting Collation Options

    Copying Setting collation options If you want your copies collated, you don’t need to do anything; this is the default setting. For example, two copies of three pages will print page 1, page 2, page 3, page 1, page 2, page 3. If you don’t want your copies collated, you can change the setting.

  • Page 28: Placing The Date And Time At The Top Of Each Page

    Copying Placing the date and time at the top of each page Place your original document in the automatic document feeder faceup, short-edge first. Adjust the paper guides. Touch Copy on the home screen. Touch Options. Touch Date/Time Stamp. Touch On. Touch Done.

  • Page 29: Canceling A Copy Job

    Copying Touch Done. Touch Copy It. When the end of a set is reached, the “Scan the next page” screen appears. Touch Scan the next page, or touch Done. For more information on the Custom job or the job build setting, see the Menus and Messages Guide on the Software and Documentation CD.

  • Page 30: Chapter 3: E-Mail

    E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e-mail from the MFP. You can type the e-mail address, use a shortcut number, use the address book, or a profile. Permanent e-mail destinations can be created in the Manage Destinations link located under the Configuration tab on the Web page.

  • Page 31: Using The Address Book

    E-mail Press #, and then enter the recipient's shortcut number. You can enter additional recipients by pressing next and then entering the recipient's shortcut number or address. Touch E-mail It. Using the address book Place the original document in the automatic document feeder faceup or on the flatbed facedown. Adjust the paper guides when using the ADF.

  • Page 32: Changing The Output File Type

    E-mail Changing the output file type Place the original document in the automatic document feeder faceup or on the flatbed facedown. Adjust the paper guides when using the ADF. Touch E-mail on the home screen. Enter an e-mail address. Touch Options. Touch the button that represents the file type you want to send.

  • Page 33: Creating An E-Mail Profile

    E-mail Go to the MFP, and place your original document in the automatic document feeder faceup, short-edge first. Press #, and then enter the recipient's shortcut number. Touch E-mail It. From the MFP Load the original document in the ADF faceup, short-edge first, and adjust the paper guides. Touch E-mail on the home screen.
  • Page 34 E-mail Orientation: Tells the MFP whether the original document is portrait or landscape and then changes the Sides and Binding settings to match the original document orientation. Binding: Tells the MFP whether the original document is bound on the long-edge or short-edge side. E-mail Subject: Lets you enter a subject line to your e-mail.

  • Page 35: E-Mail Server Setup

    E-mail E-mail server setup For e-mail to operate, it must be turned on in the MFP configuration and have a valid IP address or gateway address. To set up the e-mail function: Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the format: http://ip_address/.

  • Page 36: Chapter 4: Faxing

    Faxing The fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it opens the fax destination screen. You enter the fax number and touch Fax It to send your fax. You can also change the fax settings to fit your personal needs.

  • Page 37: Using Fax Destination Shortcuts

    Faxing Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Destinations link located under the Configuration tab on the Web page.

  • Page 38: Creating Shortcuts

    Faxing Creating shortcuts Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A single shortcut number or a multiple number shortcut can be created.

  • Page 39: Understanding Fax Options

    Faxing Understanding fax options Original: Opens a screen where you can choose the size of the documents you are going to fax. • Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the Fax Options Screen.

  • Page 40: Changing The Fax Resolution

    Faxing Changing the fax resolution Place your original document in the automatic document feeder faceup, short-edge first. Adjust the paper guides. Touch Fax on the home screen. Enter the fax number. Touch Options. Touch the button that represents the resolution you want. Touch Fax It.

  • Page 41: Cancel An Outgoing Fax

    Faxing Cancel an outgoing fax There are two ways to cancel an outgoing fax: While the original documents are still scanning When using the automatic document feeder, touch Cancel while Scanning… is displayed on the touch screen. When using the scanner bed, touch Cancel while Scan the Next Page / Finish the Job is displayed on the touch screen.

  • Page 42: Chapter 5: Ftp

    The MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Note: Only one FTP address may be sent to at a time. Once an FTP destination has been configured by your system administrator, the name of the destination becomes available as a shortcut number or listed as a profile under the Held Jobs icon.

  • Page 43: Creating Shortcuts

    Creating shortcuts Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP, you can create a permanent FTP destination and assign a shortcut number. There are two methods for creating shortcut numbers: from a computer or from the MFP touch screen.
  • Page 44 Binding: Tells the MFP whether the original document is bound on the long-edge or short-edge side. Base File Name: Lets you enter a file name. The default value is the word image. A timestamp is added to the file name to prevent overwriting files of the same name at the FTP site.

  • Page 45: Ftp Tips

    FTP tips The following tips may improve the MFP FTP quality. Question When should I use Text mode? • Text mode should be used when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern.

  • Page 46: Chapter 6: Scanning To A Pc Or Usb Flash Memory Device

    Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents directly to your PC or a USB flash memory device. Your computer does not have to be directly connected to the MFP for you to receive Scan to PC images. You can scan the document back to your computer over the network by creating a scan profile on your computer and then downloading the profile to the MFP.

  • Page 47: Understanding Scan To Pc Options

    Scanning to a PC or USB flash memory device Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets you select preset formats or customize your scan job settings. You can select: Custom Photo - Color JPEG Text - BW PDF...

  • Page 48: Scanning To A Usb Flash Memory Device

    Scanning to a PC or USB flash memory device Scanning to a USB flash memory device Place the original document in the automatic document feeder (ADF) faceup or on the flatbed facedown. Adjust the paper guides when using the ADF. Insert the USB flash memory device into the USB direct interface on the front of the MFP.

  • Page 49: Chapter 7: Printing

    Printing This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media.

  • Page 50: Canceling A Print Job

    Printing To print from a USB flash memory device: Make sure the MFP is on and Ready or Busy appears. Insert a USB flash memory device into the USB Direct interface. Note: If you insert the memory device when the MFP requires attention such as when a paper jam has occurred, the MFP ignores the memory device.

  • Page 51: Canceling A Job From A Computer Running Windows

    Printing Canceling a job from the MFP control panel If the job is formatting, scanning, or already printing, touch Cancel Job on the display. Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon.

  • Page 52: Printing The Menu Settings Page

    Printing Printing the menu settings page You can print a menu settings page to review the default MFP settings and to verify the MFP options are installed correctly. Make sure the MFP is on and the Ready message appears. Touch the menu button on the control panel. Touch Reports.

  • Page 53: Printing Confidential And Held Jobs

    Printing Printing confidential and held jobs The term held job refers to any type of print job that can be initiated by the user at the MFP. This includes a confidential job, a verify print job, a reserve print job, a repeat print job, a bookmark, a profile, or a file on a USB flash memory device. When sending a job to the MFP, you can specify in the driver that you want the MFP to hold the job in memory.

  • Page 54: Printing And Deleting Held Jobs

    Printing At the MFP Touch Held jobs on the home screen. Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the MFP.
  • Page 55 Printing Windows From a word processor, spreadsheet, browser, or other application, select File Print. Click Properties. (If there is no Properties button, click Setup, and then click Properties.) Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions.

  • Page 56: Printing On Specialty Media

    Printing Printing on specialty media Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. Follow these instructions to print on specialty media. Load the media as specified for the tray being used. See Loading standard trays and optional trays for help. From the MFP control panel, set the Paper Type and Paper Size according to the media you loaded.

  • Page 57: Loading Standard Trays And Optional Trays

    Printing Loading standard trays and optional trays Warning: Never remove paper trays while a print job is printing. It could damage the tray or the printer. The printer has a 500-sheet standard tray. You may have also purchased one or more optional 500-sheet trays or a 2000- sheet drawer.
  • Page 58 Printing Place the paper in the tray as shown, print side down. Do not load bent or wrinkled paper. Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams. Maximum stack height indicator Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. Reinstall the tray.
  • Page 59 Printing Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. Pull open the tray. Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are loading. Squeeze the two front guide levers and slide the guide to the correct position for the size paper you are loading.
  • Page 60 Printing Slide the bottom support toward the front of the tray until it touches the front guide. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Place the paper against the back left corner of the tray, print side down.

  • Page 61: Loading The Multipurpose Feeder

    Printing Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder. •...

  • Page 62: Linking Trays

    Printing Arrange the stack of paper or specialty media correctly for the size, type, and print method you are using. Place the paper or specialty media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go.

  • Page 63: Chapter 8: Understanding Paper And Specialty Media Guidelines

    For more details about the types of paper and specialty media the MFP supports, see the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com. We recommend that you try a limited sample of any paper or specialty media you are considering using with the MFP before purchasing large quantities.
  • Page 64 Understanding paper and specialty media guidelines Print media sizes Optional Legend finisher ✓ — supported with size sensing † — supported without size sensing ✘— unsupported Media size Dimensions ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ 297 x 420 mm (11.7 x 16.5 in.) ✓...
  • Page 65 Understanding paper and specialty media guidelines Print media types Optional Finisher Legend ✓ — supported Optional ✘— unsupported Multi- high Optional Optional Optional 500-sheet purpose capacity Optional envelope banner 5-bin Media trays feeder feeder duplex drawer tray mailbox ✓ ✓ ✓...
  • Page 66 Understanding paper and specialty media guidelines Print media weights (continued) Media weight Multipurpose 2000-sheet Envelope Media Type 500-sheet trays feeder drawer drawer Card stock— Index Bristol 163 g/m (90 lb) 163 g/m (90 lb) Not supported maximum recommended (grain long) 163 g/m (100 lb) 163 g/m (100 lb) Not...

  • Page 67: Selecting Print Media

    (24 lb) xerographic, grain long paper. Business papers designed for general business use may also provide acceptable print quality. We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 A4 size glossy paper. Always print several samples before buying large quantities of any type of media. When choosing any media, consider the weight, fiber content, and color.

  • Page 68: Unacceptable Paper

    230°C (446°F) without melting, discoloring, offsetting or releasing hazardous emissions. For detailed information, see the Card Stock & Label Guide, which is available on the Lexmark Web site at www.lexmark.com. Transparencies can be fed automatically from the standard tray or the multipurpose feeder. Before loading transparencies, fan the stack to prevent sheets from sticking together.
  • Page 69 Understanding paper and specialty media guidelines Envelopes You can load up to 10 envelopes in the multipurpose feeder and 85 envelopes in the envelope drawer. Try a sample of any envelopes you are considering using with the MFP before buying large quantities. See Loading the multipurpose feeder for instructions on loading envelopes.

  • Page 70: Card Stock

    Try a sample of any labels you are considering using with the MFP before purchasing a large quantity. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: •...

  • Page 71: Storing Print Media

    Understanding paper and specialty media guidelines Storing print media Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.
  • Page 72 Understanding paper and specialty media guidelines Printer Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See Supported print media for more information. Note: Try a limited sample of any print media you are considering using with the MFP before purchasing large quantities.

  • Page 73: Chapter 9: Installing And Removing Options

    Installing and removing options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. The instructions in this section help you install the interface card, memory card, and firmware card. Information about other memory or option cards can be found in the printer User’s Guide.

  • Page 74: Installing A Memory Card

    Installing and removing options Installing a memory card Note: Printer memory cards designed for other Lexmark printers may not work with the printer. Remove the system board access cover. (See Accessing the printer system board.) Warning: Printer memory cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card.

  • Page 75: Installing A Firmware Card

    Installing and removing options Installing a firmware card Note: Firmware cards designed for other Lexmark printers will not work with the printer. Remove the system board access cover. (See Accessing the printer system board.) Note: If a firmware card has been installed, you must remove it.

  • Page 76: Installing The Interface Card

    Installing and removing options Installing the interface card Warning: Interface cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch an interface card. Remove the system board access cover. Remove the screw and cover plate, and save them. Screw Cover plate Unpack the scanner interface card and cable.

  • Page 77: Replacing The Access Cover Plate

    Installing and removing options Align the connection points on the card with the connector on the system board, and push the card firmly into the system board connector. Insert and tighten the screws to secure the card. Replacing the access cover plate After you have installed options on the printer system board, follow these steps to reattach the access cover plate.

  • Page 78: Chapter 10: Maintaining The Mfp

    MFP. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com, or contact the place where you bought the MFP.

  • Page 79: Determining The Status Of Supplies

    To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com, or contact the place where you bought the MFP.

  • Page 80: Recycling Lexmark Products

    Maintaining the MFP Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site: www.lexmark.com/recycle Follow the instructions on the computer screen. Cleaning the scanner glass and backing material Open the document cover. Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%).

  • Page 81: Cleaning The Automatic Document Feeder

    Maintaining the MFP Cleaning the automatic document feeder The scanner parts can become contaminated with ink, toner particles, or paper coatings. Clean the scanner feed rollers if documents do not feed smoothly or easily, or if several pages feed at one time. Open the ADF document cover.

  • Page 82: Scanner Registration

    Maintaining the MFP Scanner registration Note: Use this procedure only after you have verified the paper was loaded correctly in the ADF and the Margin Shift setting has not been changed. Scanner Registration is a process to align the scan area with the paper location. Two pieces of either letter or A4 dark colored paper are needed for this process.

  • Page 83: Removing The Scanner Top

    Maintaining the MFP Removing the scanner top Note: The following procedures should be done with two persons. The scanner top (document cover) uses two locking tabs to prevent accidentally separation. To remove the document cover: Turn the printer off. Unplug the power cord from the wall outlet. Disconnect the two scanner cables.

  • Page 84: Moving The Mfp

    Maintaining the MFP Moving the MFP Follow these guidelines to move the MFP within the office or to prepare the MFP for shipment. CAUTION: The printer weighs 48 82 kg (105–181 lb). It requires at least three (3) people to lift it safely. –...

  • Page 85: Chapter 11: Clearing Jams

    Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message and resume printing.

  • Page 86: Printer Access Doors And Trays

    Clearing jams Printer access doors and trays The following illustration shows the path that print media travels through the printer. The path varies depending on the input source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander, mailbox) you are using. The numbers in following illustration indicate the numbers that can appear on the operator panel and designate the general area of a paper jam.

  • Page 87: Understanding Printer Jam Messages

    CAUTION: Certain floor-mounted configurations require additional furniture for stability. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. Understanding printer jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred.

  • Page 88: Clearing Scanner Jams

    Clearing jams Clearing scanner jams Scanner jams can occur as the paper enters or exits the scanner. Scanner jams can be cleared by opening the ADF cover or the document cover and removing the jam. 290, 291, 292, and 294 Scanner Jams Remove all original documents from the ADF.

  • Page 89: Chapter 12: Administrative Support

    Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness Make sure the MFP is on. Touch the Menus button on the home screen. Touch Settings.

  • Page 90: Adjusting Screen Timeout

    Administrative support Touch the left arrow or right arrow until Restore Now appears. When you touch Restore Now, all menu settings return to the factory default values, except: • The control panel Display Language setting in the Setup menu. • All settings in the Parallel menu, Serial menu, Network menu, and USB menu.

  • Page 91: Configuring The Mfp

    Administrative support Configuring the MFP A variety of functions can be used to increase the level of Information Technology (IT) security for the device. The following sections show how to configure these functions. Setting Password Protect for the menus Apply an administrative password to restrict unauthorized users from making changes to the MFP configuration from either the control panel or the Embedded Web Server (EWS).
  • Page 92 Administrative support Preventing access to the menus from the control panel It is possible to prevent access to all the menus using the control panel touch screen. To prevent access: Touch the Menus button on the home screen. Touch Settings. Touch the down arrow.
  • Page 93 Administrative support Setting a password before printing received faxes To prevent received faxes from being printed until a password is entered: Open a Web browser. In the address line, enter the IP address of the MFP being configured using this format: http://ip_address/.
  • Page 94 Administrative support Using the secure EWS The SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. To connect to the EWS more securely, connect to the SSL port instead of the default HTTP port. The SSL port connection will encrypt all Web server network communications between the PC and the MFP.
  • Page 95 Administrative support Supporting IPSec (Internet Protocol Security) IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure. IPSec can be set up between the MFP and up to five hosts, using both IPv4 and IPv6.

  • Page 96: Confidential Print Setup

    Administrative support Using 802.1x authentication 802.1x port authentication allows the MFP to join networks that require authentication before allowing access. 802.1x port authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support.

  • Page 97: Encrypting The Hard Disk

    Administrative support Encrypting the hard disk Warning: All resources on the hard disk will be deleted. Resources residing in flash memory or in RAM remain unaffected. Note: This setting is only available on MFP models with an integrated internal hard disk drive. Turn the MFP off.

  • Page 98: Hard Disk Wiping

    Administrative support Hard disk wiping Warning: All resources on the hard disk will be irretrievably deleted. (Resources residing in flash memory or in RAM remain unaffected.) Note: This setting is only available on MFP models with an integrated internal hard disk drive. Turn the MFP off.

  • Page 99: Chapter 13: Troubleshooting

    Menus and Messages Guide on the MFP Software and Documentation CD. Online technical support Technical support is available on our Lexmark Web site at www.lexmark.com. Checking an unresponsive MFP If the MFP is not responding, first make sure: •...

  • Page 100: Solving Copy Quality Problems

    Troubleshooting Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips. Symptom Solution Unwanted background is visible. Adjust the Background Removal setting under Copy Options Advanced Imaging. Touch the right arrow to remove more background. Unwanted patterns (Moire) Change the content mode to Printed Image under Copy Options...

  • Page 101: Solving Fax Problems

    Troubleshooting Solving fax problems The following solutions will help solve fax quality problems or solve fax problems. For additional information, see Fax tips. Symptom Solution The fax document takes a long Touch Options, then under Content, change the setting to Text, and then set the time to transmit.

  • Page 102: Notices

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 103 Hierbij verklaart Lexmark International Inc. dat dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Bij deze verklaart Lexmark International Inc. dat dit product voldoet aan de essentiële eisen en aan de overige relevante bepalingen van richtlijn 1999/ Nederlands 5/EG.
  • Page 104 Lexmark International Inc. týmto vyhlasuje, že tento výrobok vyhovuje technickým požiadavkám a ďalším ustanoveniam smernice 1999/5/ES, Slovak ktoré sa na tento výrobok vzt’ahujú. Družba Lexmark International Inc. s tem izjavlja, da je ta naprava skladna Slovenščina z bistvenimi zahtevami in drugimi ustreznimi določili direktive 1999/5/EC. Radio interference notice Warning: This is a Class A product.
  • Page 105 Notices Japanese VCCI notice Korean MIC statement If this symbol appears on your product, the accompanying statement is applicable. BSMI EMC notice Hot surface notice If this symbol appears on your product, the accompanying statement is applicable. R31306 Notices...
  • Page 106 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 107: Other Telecommunications Notices

    Notices Other telecommunications notices Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

  • Page 108: Using This Product In Switzerland

    Using this product in Germany This product requires a German billing tone filter (Lexmark part number 80D1888) to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German network provider.

  • Page 109: Waste From Electrical And Electronic Equipment (Weee) Directive

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 110: China Rohs

    Notices China RoHS Part Name Hazardous Substances or Elements Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated (Pb) (Hg) (Cd) Chromium biphenyl (PBB) diphenylether (CrVI) (PBDE) Circuit boards Power supply Connectors Mechanical assemblies - shafts, rollers Mechanical assemblies - motors Mechanical assemblies - others Scanner assembly LCD display O: Indicates that the content of the toxic and hazardous substance in all the homogeneous materials of the part is below...

  • Page 111: Index

    Index Select 17 select 14 address book 37 selected radio 17 adjusting Start 10 Power Saver 90 Status/Supplies 11 screen timeout 90 Stop 10 adjusting quality 26 Unlock Device 13 Advanced Password, menu protection 91 unselected radio 16 Advanced Password, setting 93 Asterisk button 10 automatic size sensing 62 cancel email 33...
  • Page 112 Index one size to another 24 setting security 93 to 22 using secured 94 copy quality emission statement 102 adjusting 26 enlarging 26 copy screens 22 envelope sizes copy tray selection 25 7 3/4 (Monarch) 64 copying 21 envelopes duplexing 26 guidelines 69 enlarging 26 erase edge 23...
  • Page 113 33 Menu trail line 19 left arrow button 15 left scroll decrease button 14 paper letterhead copying 24 recommended types 67 Lexmark Authorized Supplies Dealers 78 supported media 63 light, indicator 9 understanding 63 linking 62 unsatisfactory 68 trays 62...
  • Page 114 Index recycling supplies 80 supplies reducing 26 recycling 80 repeat print 54 reserve print 54 resolution 34, 44 time stamp 23 restricted server list function, using 98 toner cartridge right arrow button 15 recycling 80 right scroll increase button 15 transparencies loading input tray 57...

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