Bosch SHE99C Use And Care Manual page 20

Statement of Limited Product Warranty
Bosch Dishwashers
What this Warranty Covers & Who it Applies to: The limited warranty
provided BBH Home Appliances ("Bosch") in this Statement of Limited
Product Warranty applies only to Bosch dishwashers ("Product") sold to
you, the first using purchaser, provided that the Product was purchased:
(1) for your normal, household (non-commercial) use, and has in fact
at all times only been used for normal household purposes; (2) new at
retail (not a display, "as is", or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada,
and has at all times remained within the country of original purchase.
The warranties stated herein apply only to the first purchaser of the
Product and are not transferable.
• Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way
for Bosch to notify you in the unlikely event of a safety notice or
product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is
free from defects in materials and workmanship for a period of three
hundred sixty five (365) days (i.e., 1 year) from the date of purchase.
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever. Labor and shipping costs are included in this basic
coverage.
Extended Limited Warranty: Bosch also provides these additional
limited warranties:
• 2 Year Limited Warranty: Bosch will repair or replace
any component that proves to be defective in materials or
workmanship (excludes labor charges).
• 5 Year Limited Warranty on Electronics: Bosch will repair or
replace any Bosch microprocessor or printed circuit board if it
proves to be defective in materials or workmanship (excludes
labor charges).
• 5 Year Limited Warranty on Dish Racks: Bosch will replace the
upper or lower dish rack (excluding rack components), if the rack
proves defective in materials or workmanship (excludes labor
charges).
• Lifetime Warranty against Stainless Steel Rust Through:
Bosch will replace your dishwasher with the same model or
a current model that is substantially equivalent or better in
functionality, if the inner liner should rust through (excludes
labor charges). Bosch will replace the stainless steel door if the
door should rust through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty
period, Bosch or one of its authorized service providers will repair your
Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then Bosch will replace
your Product (upgraded models may be available to you, in Bosch's sole
discretion, for an additional charge). All removed parts and components
shall become the property of Bosch at its sole option. All replaced and/or
repaired parts shall assume the identity of the original part for purposes
of this warranty and this warranty shall not be extended with respect
to such parts. Bosch's sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Bosch-authorized
service provider during normal business hours. For safety and property
damage concerns, Bosch highly recommends that you do not attempt
to repair the Product yourself, or use an un-authorized servicer; Bosch
will have no responsibility or liability for repairs or work performed by
a non-authorized servicer. If you choose to have someone other than
an authorized service provider work on your Product, THIS WARRANTY
WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service
providers are those persons or companies that have been specially
trained on Bosch products, and who possess, in Bosch's opinion, a
superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners, affiliates or
representatives of Bosch). Notwithstanding the foregoing, Bosch will not
incur any liability, or have responsibility, for the Product if it is located
in a remote area (more than 100 miles from an authorized service
provider) or is reasonably
inaccessible, hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you request, Bosch
would still pay for labor and parts and ship the parts to the nearest
authorized service provider, but you would still be fully liable and
responsible for any travel time or other special charges by the service
company, assuming they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or
otherwise, to provide you with any concessions, including repairs,
pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein
excludes all defects or damage that are not the direct fault of Bosch,
including without limitation, one or more of the following: (1) use of
the Product in anything other than its normal, customary and intended
manner (including without limitation, any form of commercial use,
use or storage of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels); (2) any party's willful
misconduct, negligence, misuse, abuse, accidents, neglect, improper
operation, failure to maintain, improper or negligent installation,
tampering, failure to follow operating instructions, mishandling,
unauthorized service (including self-performed "fixing" or exploration
of the appliance's internal workings); (3) adjustment, alteration or
modification of any kind; (4) a failure to comply with any applicable
state, local, city, or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the product in strict
conformity with local fire and building codes and regulations; (5)
ordinary wear and tear, spills of food, liquid, grease accumulations, or
other substances that accumulate on, in, or around the Product; and
(6) any external, elemental and/or environmental forces and factors,
including without limitation, rain, wind, sand, floods, fires, mud slides,
freezing temperatures, excessive moisture or extended exposure to
humidity, lightning, power surges, structural failures surrounding the
appliance, and acts of God. In no event shall Bosch have any liability
or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects
around the Product. Also excluded from this warranty are scratches,
nicks, minor dents, and cosmetic damages on external surfaces and
exposed parts; Products on which the serial numbers have been
altered, defaced, or removed; service visits to teach you how to use
the Product, or visits where there is nothing wrong with the Product;
correction of installation problems (you are solely responsible for any
structure and setting for the Product, including all electrical, plumbing
or other connecting facilities, for proper foundation/flooring, and for
any alterations including without limitation cabinetry, walls, floors,
shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT
ALLOWED BY LAW, THIS WARRANTY SETS OUTYOUR EXCLUSIVE
REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM
ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR
NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY
WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL
BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED
WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT,
"BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR
EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM
WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY
CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to
alter, modify or amend this warranty shall be effective unless authorized
in writing by an officer of BSH.
How to Obtain Warranty Service: TO OBTAIN WARRANTY SERVICE
FOR YOUR PRODUCT, YOU SHOULD CONTACT THE NEAREST BOSCH
AUTHORIZED SERVICE CENTER, OR CALL 800-944-2904, or write Bosch
at: BSH Home Appliances- 5551 McFadden Avenue, Huntington Beach,
CA 92649 /
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