Troubleshooting - Epson T90P - TM Two-color Thermal Line Printer User Manual

Note:
Be sure to close the cover completely by pushing down on the middle of the
cover.

Troubleshooting

ERROR LED on or flashing
❏ Check to see that the paper roll cover is closed and check the
PAPER OUT LED. Close the cover or replace the paper if
necessary.
❏ If the printer has been printing a lot, the head may be hot. Wait
for the head to cool. Printing will resume automatically.
❏ If the autocutter is jammed, turn the printer off and then
back on.
❏ If the paper roll cover will not open, see the section below.
❏ Turn off the printer and then turn it back on. If the LED is still
flashing, call your supervisor or a service person.
Paper jam
Turn off the power and open the paper roll cover and check for a
paper jam. If there is a paper jam, remove the jammed paper and
follow the instructions in the Installing the Paper Roll section to
prepare the printer for printing.
The paper roll cover will not open
Turn on the printer and remove the cutter cover. To remove the
cover, use a tool such as a screwdriver, and insert it into one of the
slots indicated by a circle in the illustration below and push the
TM-T90 User's Manual 7
English