Tips - GE JGP989 Owner's Manual & Installation Instructions

Before you call for service...
Troubleshooting -tips
Save time and money! Review the chart on this page
first and you may not need to carl for service.
ge.com
Possible Causes
Waterwon'tboil
What To Do
• Cover pan with a lid.
• Turn tile downdrafl tan OFF until tile water begins
to boil.
Burners have yellow or
yellow-tipped flames
The combustion quality of
burner flames needs to be
determhaed visually.
• Use tile illustrations below to detemfine flyour burner
flames are normal. If burner flames look like A, call fin.
service. Normal
burner
flames should look like
B or C,
depending on tile type of gas you use. X._]th I2 gas, some
yellow tipping on outer cones is nomml.
A-Yellow flames B-Yellow tips C-Soft blue flames
Call for servic e on outercones Normal for natural
Normal for LPgas gas
Burner parts not replaced • See Care and cleaning of the cooktop section.
correctly.
Burners do notlig_ Plug on cooktop is not • Make sure electrical plug is plugged into a live, properly
completely h_serted in the grounded outlet.
electrical outlet,
Gas supply not commcted • See the Installation Instructions section.
or tunaed on.
A fuse ha your home may be • Replace the rise or reset the circuit breaker
blown or the circuit breaker
tripped.
Igniter orifice ha burner body • ReIuove tile obstruction.
may be clogged.
Burner parts not replaced • See Burner Calls and Heads in the Care and cleaning
correctly, of the cooktop section.
Hole in burner top behind • Use a small sewing needle to Uulllug.
the i_fiter ]nay be clogged.
Sparking sound persists
Be sure the knob is in the • Remove knob by lmlliug it straight off the stem and
afterburner is turned off OFF position, check the bottom of the knob ti>r any buildula of soil.
Occasional Changing blower speed. • This is a typical electrical switching noise.
sparking sound
This is mmnal.
Burner flames very
hnproper air to gas ratio. • It cooktol) is c(mue(ted to 12 gas, contact the pers(m
large or yellow
who installed your cooktop (>1" made the conversion.
Bunaer parts not replaced
• See Care and cleaning of the cooktop section.
correctly.
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