Specifications; Technical Service; Service Hints; Replacement Parts - Comfort Glow RADIANT FLAME RFN28TD Owner's Operation And Installation Manual

SPECIFICATIONS

BTU (Variable)
Type Gas
Ignition
Pressure Regulator Setting
Inlet Gas Pressure (in. of water) *
Maximum
Minimum
Dimensions, Inches (H x W x D)
Heater
Carton
Weight (pounds)
Heater
Shipping
* For purposes of input adjustment
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International's Techni-
cal Service Department at 1-800-323-5190.
104779
15,000/28,000
Natural Only
Piezo
3" W.C.
10.5"
5"
23.75 x 25.9 x 8.5
26 x 27.75 x 10.25
29
35

SERVICE HINTS

When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
19
OWNER'S MANUAL
REPLACEMENT
PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage
for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), either contact your nearest Parts
Central (see page 20) or call DESA
International's Technical Service Depart-
ment at 1-800-323-5190.
When calling DESA International, have
ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), either contact your nearest Parts
Central (see page 20) or call DESA
International's Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have
ready:
• model number of your heater
• the replacement part number