Warranties - D-Link xStack DGS-3200 Series Hardware Installation Manual

xStack

Warranties

Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited Warranty:
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Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and
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Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or
Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link product described below ("Hardware") will be free from material defects
in workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below ("Warranty
Period"), except as otherwise stated herein.
Limited Lifetime Warranty for the product is defined as follows:
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Hardware: For as long as the original customer/end user owns the product, or five (5) years after product discontinuance, whichever
occurs first (excluding power supplies and fans)
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Power supplies and fans: Three (3) Year
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Spare parts and spare kits: Ninety (90) days
The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link's option,
to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid.
Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have
an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that
D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement
hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same
limitations and exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the
defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of
the defective Hardware. All Hardware or part thereof that is replaced by D-Link, or for which the purchase price is refunded, shall become the
property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product ("Software") will substantially conform to D-Link's then
current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the
Software for a period of ninety (90) days ("Software Warranty Period"), provided that the Software is properly installed on approved hardware and
operated as contemplated in its documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-
Link delivers the Software will be free of physical defects. The customer's sole and exclusive remedy and the entire liability of D-Link and its
suppliers under this Limited Warranty will be, at D-Link's option, to replace the non-conforming Software (or defective media) with software that
substantially conforms to D-Link's functional specifications for the Software or to refund the portion of the actual purchase price paid that is
attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee,
and is subject to the terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted for the
remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original
licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first
returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for Hardware and Software portions of D-Link's products will not be
applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales
in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is
being sold "As-Is" without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything
stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy
period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
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The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance
in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase
invoice for the product) if the product is not registered.
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The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customer
in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material
Authorization ("RMA") number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/.
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DGS-3200 Series Layer 2 Gigabit Ethernet Managed Switch
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