Table of Contents
Advertisement
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited Warranty:
•
Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and
•
Only f or products purchased and delivered within the fi fty states of the Uni ted States, the Di strict of Col umbia, U.S. Possessions or Protectorates,
U.S. Military Installations, or addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D -Link product described below ("Hardware") will be fr ee from material defects in
workmanship and materials under normal use from the date of original retail purchase of the pr oduct, for the pe riod set forth below ("Warranty Period"),
except as otherwise stated herein.
Limited Lifetime Warranty for the product is defined as follows:
•
Hardware: For as long as the original customer/end user owns the product, or five (5) years after product discontinuance, whichever occurs first
(excluding power supplies and fans)
•
Power supplies and fans: Three (3) Year
•
Spare parts and spare kits: Ninety (90) days
The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link's option, to
repair or replace the defec tive Hardware during the Warranty Period at no c harge to the or iginal owner or to r efund the actual purchase price paid. A ny
repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical
make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably
determines i s s ubstantially equi valent ( or s uperior) i n al l m aterial r espects to t he defec tive Har dware. Repai red or r eplacement har dware will be
warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions.
If a material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price
paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part
thereof that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link w arrants t hat the s oftware portion of the pr oduct ( "Software") will s ubstantially c onform to D -Link's then c urrent
functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period
of ninety (90) days ("Software Warranty Period"), provided that the Software is properly installed on approved hardware and operated as contemplated in
its documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be
free of physical defects. The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be,
at D -Link's opti on, to replace t he non -conforming S oftware (or defec tive m edia) with s oftware that s ubstantially c onforms t o D-Link's func tional
specifications for the S oftware or to refund the po rtion of the ac tual purchase price paid that i s attributable to the S oftware. E xcept as otherwise agreed
by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by
D-Link for the Software. Replacement Software will be warranted for the remainder of the or iginal Warranty Period and is subject to the same limitations
and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the
non-conforming Software, t he p rice pai d b y t he original l icensee for the non -conforming S oftware will be r efunded b y D -Link; p rovided that the non-
conforming S oftware ( and al l c opies ther eof) i s fi rst r eturned to D -Link. T he l icense gr anted r especting an y S oftware fo r which a r efund i s given
automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for Hardware and Software portions of D-Link's products will not be applied to
and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link,
the s ellers, or th e l iquidators ex pressly di sclaim thei r warranty ob ligation per taining to the p roduct and i n that c ase, the product i s bei ng s old " As-Is"
without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the
contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has
expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
•
The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient
detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product)
if the product is not registered.
•
The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customer in resolving
any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material Authorization ("RMA")
number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/.
•
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it
will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or
accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship back any accessories.
•
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed. Products sent COD will either be
rejected by D-Link or become the pr operty of D -Link. P roducts shall be ful ly insured by the c ustomer and s hipped to D-Link Systems, Inc., 17595
Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be hel d responsible for any packages that are lost in transit to D-Link. The repaired or
replaced packages will be s hipped to the c ustomer via UPS Ground or any common carrier selected by D-Link. Re turn shipping charges shall be
prepaid by D-Link if you use an address in the United States, otherwise we will ship the product to you freight collect. Expedited shipping is available
upon request and provided shipping charges are prepaid by the customer.
D-Link may reject or return an y product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA
number is not visible from the outside of the package. The product owner agrees to pay D-Link's reasonable handling and return shipping charges for any
product that i s not pac kaged and s hipped i n ac cordance with the for egoing r equirements, or that i s deter mined b y D -Link not to be defec tive or non -
conforming.
What Is Not Covered: The Limited Warranty provided herein by D-Link does not cover: Products that, in D-Link's judgment, have been subjected to
abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not
contemplated i n the doc umentation for the pr oduct, or i f the m odel or s erial n umber has been al tered, tam pered w ith, defac ed or r emoved; Ini tial
installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product,
and nor mal m aintenance; Dam age that oc curs i n s hipment, due to ac t of G od, f ailures due to power s urge, and c osmetic dam age; A ny ha rdware,
software, firmware or other products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance
or l iquidation s ales or other s ales i n w hich D -Link, the s ellers, or the l iquidators ex pressly di sclaim thei r warranty obl igation per taining to the pr oduct.
While nec essary m aintenance or r epairs on your Product c an be per formed b y an y c ompany, we r ecommend that you us e onl y an A uthorized D -Link
Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT
ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR P URPOSE A ND NON-INFRINGEMENT. I F A NY IMPLIED W ARRANTY CA NNOT B E DIS CLAIMED IN A NY TERRITORY W HERE A
PRODUCT IS S OLD, THE D URATION O F S UCH IM PLIED W ARRANTY S HALL B E LIM ITED TO NINETY (90) DA YS. EXC EPT AS EXPR ESSLY
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE
OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Advertisement
Table of Contents
