SMC Networks EZ Connect SMC8013WG Install Manual
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SMC Networks EZ Connect SMC8013WG Install Manual

Wireless cable modem gateway
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EZ Connect™ Wireless Cable Modem Gateway
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Summary of Contents for SMC Networks EZ Connect SMC8013WG

  • Page 1 EZ Connect™ Wireless Cable Modem Gateway Install Guide SMC8013WG...
  • Page 2 Copyright Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1 | Introduction Features and Benefits Package Contents Minimum Requirements CHAPTER 2 | Getting to know the Wireless Cable Modem Gateway LED Indicators Rear Panel Description Resetting and Restoring the Wireless Cable Modem Gateway CHAPTER 3 | Installation Basic Installation Procedure CHAPTER 4 | Configuring your Computer Configuring Windows 95/98/Me...

  • Page 4: Chapter 1 | Introduction

    CHAPTER 1 | Introduction Congratulations on your purchase of the EZ Connect™ Wireless Cable Modem Gateway. SMC is proud to provide you with a powerful yet simple communication device for connecting your local area network (LAN) to the Internet. 1.1 | Features and Benefits •...

  • Page 5: Package Contents

    1.2 | Package Contents Before installing the EZ Connect™ Wireless Cable Modem Gateway, verify that you have the items listed under below. Also be sure that you have the necessary cabling. If any of the items are missing or damaged, contact your local SMC distributor. •...

  • Page 6: Chapter 2 | Getting To Know The Wireless Cable Modem Gateway

    CHAPTER 2 | Getting to Know the Wireless Cable Modem Gateway The EZ Connect™ Wireless Cable Modem Gateway is the perfect all in one solution, for the home or business environment. This full-featured device has: • An approved DOCSIS 1.1 Cable modem •...

  • Page 7: Rear Panel Description

    2.2 | Rear Panel Description CATV Ports Connector Power Wireless Card Reset Button Item Description Power Connect the included power adapter to this port. Reset Use this button to reset the power or restore the default factory settings. LAN 1-4 Four 10/100 Auto-sensing switch ports (RJ-45).

  • Page 8: Chapter 3 | Installation

    CHAPTER 3 | Installation The EZ Connect™ Wireless Cable Modem Gateway can be installed in any location where you have cable internet access, and the cable internet service provider has approved the EZ Connect™ Wireless Cable Modem Gateway. To confirm you meet these 2 criteria points, please contact your local ISP.

  • Page 9: Basic Installation Procedure

    3.2 | Basic Installation Procedure 1. Connect the LAN: You can connect the Wireless Cable Modem Gateway to your PC, or to a hub or switch. Run Ethernet cable from one of the LAN ports on the rear of the Wireless Cable Modem Gateway to your computer’s network adapter or to another network device.

  • Page 10: Chapter 4 | Configuring Your Computer

    CHAPTER 4 | Configuring your Computer The information outlined in this chapter will guide you through the configuration for the following Operating Systems: • Windows 95/98 • Windows Me • Windows 2000 • Windows XP • Apple Macintosh 4.1 | Configuring Windows 95/98/Me 1.

  • Page 11: Configuring Windows 2000

    4.2 | Configuring Windows 2000 1. Access your Network settings by clicking [Start], choose [Settings], and then select [Control Panel] 2. In the Control Panel, locate and double- click the [Network and Dial-up Connections] icon 3. Locate and double-click the [Local Area Connection] icon for the Ethernet adapter that is connected to the Gateway.

  • Page 12: Configuring Windows Xp

    4.3 | Configuring Windows XP The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000 outlined above. 1.

  • Page 13: Chapter 5 | Configuring The Wireless Cable Modem Gateway

    CHAPTER 5 | Configuring the Wireless Cable Modem Gateway After you have configured TCP/IP on a client computer, use a web browser to configure the EZ Connect™ Wireless Cable Modem Gateway. The Gateway can be configured by any Java- supported browser including Internet Explorer 5.0 or above, or Netscape Navigator 5.0 or above.

  • Page 14: Accessing The Wireless Cable Modem Gateway Web Management

    5.3 | Accessing the Wireless Cable Modem Gateway’s Web Management To access the Wireless Cable Modem Gateway’s web-based management screens, follow the steps below: 1. Launch your web-browser. NOTE: Your computer does not have to be ONLINE to configure the Wireless Cable Modem Gateway.

  • Page 15: Chapter 6 | Navigating The Web-Based Administration

    CHAPTER 6 | Navigating the Web-based Administration The EZ Connect™ Wireless Cable Modem Gateway’s management interface allows you to configure both basic and advanced features and options. Some of these advanced functions include: hacker attack detection, IP and MAC address filtering, intrusion detection, virtual server setup, virtual DMZ hosts, as well as other advanced functions.

  • Page 16: Lan

    6.4 | LAN From this section you can configure the following settings: • The private LAN settings, including the IP address of your Wireless Cable Modem Gateway • The IP Address Pool range for DHCP clients • Enable or Disable the integrated DHCP server •...

  • Page 17: Nat

    IP Address Pool A dynamic IP start address may be specified by the user, e.g. 10.1.10.1 (default value). Once this start IP address has been assigned, IP addresses running from 10.1.10.10 to 10.1.10.199 will be part of the dynamic IP address pool. IP addresses from 10.1.10.200 to 10.1.10.253 will be available as static IP addresses.
  • Page 18 Predefined Service The Predefined Service option has a pull-down menu with several popular Service Applications, such as HTTP (80), FTP (20/21), and AIM/ICQ (5190). To configure the virtual server for a Predefined Service, follow the steps below: 1. Select the [Service] that you want to have access through the firewall to your LAN from the pull-down menu.
  • Page 19 2. Configure the Traffic or Data [Type] that you want to forward 3. Set the [LAN Server IP] of the PC that you want this traffic/data redirected to 4. You can also configure [Remote IPs] option to allow access to this specific port from the WAN side.

  • Page 20: Firewall

    6.7 | Firewall The Wireless Cable Modem Gateway provides a stateful inspection firewall (SPI), which is designed to protect against Denial of Service (DoS) attacks when activated. Its purpose is to allow a private local area network (LAN) to be securely connected to the Internet. To provide a flexible solution, the firewall section has the following features: 6.7.1 | Access Control Access Control allows users to block access to users on your network from the Internet.
  • Page 21 Configuring a Predefined Filtering Access Rule: 1. On the Side Navigation bar, click on [Firewall] then select [Access Control] 2. Under the Predefined Section, click on the [Add] button 3. On the next page, select the service that you want to block from the pull-down menu 4.
  • Page 22 Configuring a Customer Defined Filtering Access Rule: 1. On the Side Navigation bar, click on [Firewall] then select [Access Control] 2. Under the Customer Defined Section, click on the [Add] button 3. On the Customer Filter Configuration page, define a Name for the service/application that you want to block.
  • Page 23 6.7.2 | Special Application Some applications, such as Internet gaming, videoconferencing, Internet telephony and others, require multiple connections. To access the Special Application configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [Special Application] link. To enable this option, click the [Enable Triggering] checkbox.
  • Page 24 8. When your configuration is complete, click the [Apply] button to save your changes and return to the main Special Application page. 6.7.3 | URL Blocking This section allows you to control the content network. This feature is good for both business and parents looking to control the content accessible from a web browser.
  • Page 25 6.7.4 | Schedule Rule This feature will block Internet content based on the URL blocking function for PCs on your network based on the day and or time. Note: The URL/Keyword blocking feature must be configured to use this schedule rule. To access the Schedule Rule configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [Schedule Rule] link.
  • Page 26 6.7.6 | DMZ Host (Demilitarized Zone) If you have a client PC that cannot run an Internet application properly from behind the firewall, then you can open the client up to unrestricted two-way Internet access. Enter the IP address of a DMZ host to this screen. Adding a client to the DMZ (Demilitarized Zone) may expose your local network to a variety of security risks, so only use this option as a last resort.

  • Page 27: Status

    6.9 | Status The Status screen displays WAN/LAN connection status, firmware, and hardware version numbers, illegal attempts to access your network, as well as information on DHCP clients connected to your network. The Network log shows both firewall and network activity The DHCP Client Log shows the clients connected to the Wireless Cable Modem Gateway and the type of connection (Ethernet or Wireless).
  • Page 28 The Cable Modem System Event Log shows diagnostic information about your connection and cable system. The Cable Status page shows the users the initialization process the SMC8013WG has been through, and also includes the information about the downstream channel and the upstream channel the modem is connected on.
  • Page 29 APPENDIX A | CLI Commands Command PING: "ping IP/FQDN x" Description: Pings the destination by IP or FQDN (full qualify domain name, e.g. www.yahoo.com) for x times. Command TRACERT: "tracert IP/FQDN" Description: Trace the path to the destination IP or FQDN.
  • Page 30 Command SNIFF: "sniff [u|d|u+d] x [0|1]" Description: Sniff the upstream/downstream/upstream & downstream for x seconds and display them by original sniffing format (for 0) or Comcast’s format (for 1). Command NATSHOW: "natShow" Description: Display the existing NAT session log in the CM.
  • Page 31 Command ARP: "arp <[ether|cable]> <IP>" Description: If there is no parameter specified for the ARP command, CM would display the current sys ARP table. Otherwise, users must input the interface (ether or cable) and IP, and then CM would send out an ARP request to ask the MAC address of the specified IP in the correct interface.
  • Page 32 Command DHCPSHOW: "dhcpShow" Description: This command is used to show the current dhcp lease info, including the IP, MAC and status (online/expired/released) of the private LAN. There is no parameter for this command. It will show the IP, MAC, and on-line for lease that renewed, released, and expired successfully.

  • Page 33: Appendix A | Troubleshooting

    APPENDIX B | Troubleshooting This appendix describes common problems you may encounter and possible solutions to them. B.1 | Verify you are connected to the Wireless Cable Modem Gateway If you are unable to access the Gateway’s web-based administration pages, then you may not be properly connected or configured.
  • Page 34 B.3 | I have another IP Address displayed If you have another IP address listed, then the PC may not be configured for a DHCP connection. Please refer to Chapter 4 | Configure your Computer for information. Once you have confirmed your computer is configured for DHCP, then please follow the steps below.
  • Page 35 B.4 | Pinging the Wireless Cable Modem Gateway To verifying Your TCP/IP Connection is configured properly and you are able to access the Wireless Cable Modem Gateway’s web-based management screens – you can use the ‘Ping’ command in DOS. To access the DOS dialog window please follow the steps below: 1.
  • Page 36 B.5 | Symptom / Action Troubleshooting The Gateway can be easily monitored through panel indicators to identify problems. Please refer to Chapter 2 – Section 2.0 | LED Definitions to confirm you have the correct LED status. If not, then refer to the symptoms and actions outlined below: SYMPTON: Power LED is OFF ACTION: •...

  • Page 37: Appendix B | Technical Specifications

    APPENDIX C | Technical Specifications Standards Management • • 802.3 10BaseT Ethernet Browser-based management • 802.3u 100BaseTX Fast Ethernet Indicator Panel • 802.11b • Power – Green • WAN Interface Diagnostics – Green • • F-type RF Connector Cable – Green •...

  • Page 38: Appendix C | Compliances

    APPENDIX C | Compliances FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment.

  • Page 39: Appendix D | Technical Support

    APPENDIX D | Technical Support PHONE From U.S.A. and Canada (24 hours a day, 7 days a week) • (800) SMC-4-YOU • (949) 679-8000 • Fax: (949) 679-1481 From Europe (8:00 AM - 5:30 PM UK Time) • 44 (0) 118 974 8700 •...
  • Page 40 SMC Networks, Inc. 38 Tesla Irvine, CA SMC8013WG 92618 Rev. 1.0 – Comcast User...

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