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Summary of Contents for Smart Technologies SMART Hub VE220
- Page 1 PLEASE THINK BEFORE YOU PRINT SMART Hub SE240 and VE220 Administrator’s Guide...
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Page 2: Product Registration
SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART. -
Page 3: Table Of Contents
Contents Welcome ....................... 1 About This Guide .................... 2 SMART Hub Features ..................2 Computer Input Formats ................3 Computer Output Formats................ 3 Firmware Features..................3 Standard Accessories..................4 Power Supply ................... 4 Cables and Adapters................4 Configuring Your Hub.................... 7 Orienting Your SMART Product.............. - Page 4 CON T EN TS Power State Commands ................ 20 Input Selection Commands ..............20 Video and Audio Commands..............21 System Information Commands ............. 22 Connecting to Computers and Video Sources..........22 Configuring Language and General System Settings........23 Disabling Your System Hardware Features..........24 Configuring your TFTP/SNTP Servers ............
- Page 5 ii i CON T EN TS Maintaining Your SMART Hub ................41 Enabling Your Hub’s Audio Feature ............. 42 Updating the SMART Hub SE240’s Firmware..........43 Upgrading to a SMART Hub SE240 ............. 44 Upgrading Your SMART Hub VE220 Using a Product Key File..... 45 Hardware Environmental Compliance..............
- Page 6 CON T EN TS...
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Page 7: Welcome
Chapter 1 Welcome The SMART Hub SE240 and SMART Hub VE220 are devices you connect to SMART Board™ interactive whiteboards, SMART Board for Flat-Panel Displays interactive overlays, SMART Board interactive display frames, Actalyst™ digital signage and SMART Podium™ interactive pen displays. The SMART Hub SE240 has the following features: •... -
Page 8: About This Guide
CH A P T E R 1 – W E LC O ME About This Guide This guide explains how to install and configure your hub (or multiple hubs), how to secure network and conferencing settings and how to upgrade your SMART Hub VE220 to a SMART Hub SE240. -
Page 9: Computer Input Formats
CH A P T E R 1 – W E LC O ME Computer Input Formats • VGA • SVGA • XGA • WXGA • SXGA • SXGA+ • MAC Computer Output Formats • SVGA • XGA • WXGA • SXGA •... -
Page 10: Standard Accessories
CH A P T E R 1 – W E LC O ME Standard Accessories SMART provides the following accessories with your hub. If you need to purchase replacements, contact your authorized SMART reseller. Power Supply SMART provides a 12V, 5.0A power supply and the cable you need to connect it to a power outlet (depending on your region). - Page 11 CH A P T E R 1 – W E LC O ME • DVI male to VGA female adapter to connect the SMART Hub SE240 to a projector or display using a VGA cable. Use this adapter if you use an Actalyst interactive overlay or a SMART Board interactive display frame.
- Page 12 CH A P T E R 1 – W E LC O ME...
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Page 13: Configuring Your Hub
Chapter 2 Configuring Your This chapter contains information on the following topics: • Orienting Your SMART Product on page 8 • Connecting Your Computer to a Hub on page 8 • Connecting Video Sources to Your Hub on page 10 •... -
Page 14: Orienting Your Smart Product
CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Orienting Your SMART Product When your SMART product uses its default orientation data, the touch point on the screen corresponds to the projected image, provided the projected image fills the entire interactive screen. - Page 15 CH A P T E R 2 – C O NF I G UR IN G YOU R HU B To connect your hub Connect the computer to the SMART Hub SE240 using the appropriate cables to a computer and connectors. Display Network Video...
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Page 16: Connecting Video Sources To Your Hub
10 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Connecting Video Sources to Your Hub IMPORTANT This section applies to the SMART Hub SE240 only. You can connect up to two video sources to your SMART Hub SE240. Video sources include DVD players, VCRs and similar devices. -
Page 17: Configuring The Display Settings
11 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Configuring the Display Settings You can configure your hub’s resolution and time-out settings to work with your SMART product’s display. To configure the 1. - Page 18 12 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Select the Manually specify network settings and addresses option to configure networking settings manually, and then type the appropriate information (as supplied by your network administrator) in the : –...
- Page 19 13 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B To configure network 1. Select System > Settings. management The Settings dialog box appears. (SNMP) settings 2. If you have a SMART Hub SE240, select Network and Conference, and then press Management, Room Control.
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Page 20: Smart Bridgit Software
14 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B NOTE To fully utilize the SNMP features, download the SMART Hub’s Management Information Base (MIB) files from www.smarttech.com/SE240firmware for the SMART Hub SE240, or www.smarttech.com/VE220firmware... -
Page 21: Configuring Smart Bridgit Software
15 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Configuring SMART Bridgit Software To configure SMART 1. Select System > Settings. Bridgit software The SMART Hub SE240 Settings dialog box appears. 2. -
Page 22: Configuring The Smart Bridgit Software Meeting Settings
16 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B To share your display Press Share Screen at the top of your screen. A blue border appears around your display. NOTE If you and another participant are in the same SMART Bridgit meeting, the meeting’s owner must approve your request before you can share your display. -
Page 23: Leaving A Smart Bridgit Meeting
17 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Leaving a SMART Bridgit Meeting You can leave a SMART Bridgit meeting at any time. To leave a SMART Select Settings >... - Page 24 18 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B To connect the computer Connect your hub to the computer or room control system using the female RS-232 or room control connector.
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Page 25: Enabling And Using Room Control Settings Through Telnet
19 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Enabling and Using Room Control Settings through TELNET IMPORTANT This section applies to the SMART Hub SE240 only. Instead of connecting the SMART Hub SE240 to room control through the serial interface, you can connect through TELNET. -
Page 26: Power State Commands
20 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Power State Commands Command Description Turns on the SMART Hub SE240. Turns off the SMART Hub SE240 (only with a projector). get powerstate Requests the SMART Hub SE240 power state. -
Page 27: Video And Audio Commands
21 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Video and Audio Commands. Command Description set brightness {+ or -} Increases or decreases the brightness in increments. {0 –... -
Page 28: System Information Commands
22 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B System Information Commands Command Description get lamphrs Requests the number of hours that the projector lamp has been in use (from 0 to 3000). NOTE This command only returns a value if the SMART Hub SE240 is connected to a UF, UX... -
Page 29: Configuring Language And General System Settings
23 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B To view a connected Press one of the video source input buttons on the sidebar. video source’s input The video source’s input appears. -
Page 30: Disabling Your System Hardware Features
24 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Disabling Your System Hardware Features Disable your system hardware features if you want to disable your network port, secure your settings or prevent anyone from using the hub to connect to a corporate network. -
Page 31: Configuration Files
25 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Configuration Files The central configuration file located in the SMART folder holds all of the information required to synchronize the hubs. Inside the SMART folder, create a text file and name it Hub_SE240_firmware.cfg for the SMART Hub SE240, or Hub_VE220_firmware.cfg for the SMART Hub VE220. -
Page 32: Updating Your Hub's Firmware
26 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Updating Your Hub’s Firmware To update your Press your hub’s Update Now button. hub’s firmware You can also schedule your hub to perform daily updates at specific times. Configuring SNTP Settings As with TFTP, you must set up an SNTP server on a separate computer, and then configure the hubs to communicate with the SNTP server through a specified domain/... -
Page 33: Configuration Settings And Files
27 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Configuration Settings and Files NOTE Some of these settings don’t apply to the SMART Hub SE240. They apply to the SMART Hub VE220 only. - Page 34 28 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Value Description ShutdownTimeout • 15 minutes Sets the elapsed time before a configured projector • 30 minutes turns off. •...
- Page 35 29 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Value Description TFTPPortNum User defined Use 69 as the TFTP port number. SNTPServer User defined Use the SNTP server. For instance, time-a.nist.gov.
- Page 36 30 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Value Description RoomcontrolEnable • false Enables room control (SE240 only). • true SettingsReqP/W • false Creates a to modify settings from the •...
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Page 37: Exporting And Importing Configuration
31 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B Exporting and Importing Configuration If you have more than one hub, you can configure one unit, export the configuration settings to a USB storage device, and then import the configuration settings to the other units. -
Page 38: Securing Configuration Settings
32 | CH A P T E R 2 – C O NF I G UR IN G YOU R HU B To import configuration 1. Connect the USB storage device to your hub. settings from a USB 2. Select System > Settings. storage device 3. -
Page 39: Using Your Hub
Chapter 3 Using Your Hub This chapter contains information on the following topics: • Basic Tools on page 34 • System Help on page 35 • Starting Your Hub Session on page 35 • Whiteboarding on page 36 • Saving or E-Mailing a File on page 37 •... -
Page 40: Basic Tools
34 | CH A P T E R 3 – U SIN G Y O UR H UB Basic Tools Sidebar For the SMART Hub SE240, the sidebar menu allows you to move between SMART Bridgit meetings, computer and video source sessions and Whiteboarding. See the Using Your SMART Hub VE220 Quick Reference (document 144102) if you have a... -
Page 41: Volume Adjustment
35 | CH A P T E R 3 – U SIN G Y O UR H UB Volume Adjustment If your hub is connected to speakers, adjust the volume by pressing Volume. Adjust the volume by moving the slider up to increase the volume, or down to decrease the volume. -
Page 42: Whiteboarding
36 | CH A P T E R 3 – U SIN G Y O UR H UB Whiteboarding Whiteboard allows you to capture notes and drawings in digital ink on your SMART product. Use Whiteboard for brainstorming, note-taking and other activities for which you want to use your SMART product’s digital ink tools without connecting to a computer. -
Page 43: Saving Or E-Mailing A File
37 | CH A P T E R 3 – U SIN G Y O UR H UB Saving or E-Mailing a File You can save your file on a USB storage device or e-mail it in one of the following formats: •... -
Page 44: Using Your Smart Product With Computer Inputs
38 | CH A P T E R 3 – U SIN G Y O UR H UB To e-mail a file 1. Press the E-mail button. The File Browser dialog box appears. 2. Select the recipient in the Recipient list. Type the recipient’s e-mail address in the E-mail address box. - Page 45 39 | CH A P T E R 3 – U SIN G Y O UR H UB To erase digital ink 1. Pick up the eraser from your SMART product’s pen tray. Press the Eraser button on the sidebar. 2.
- Page 46 40 | CH A P T E R 3 – U SIN G Y O UR H UB...
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Page 47: Maintaining Your Smart Hub
Chapter 4 Maintaining Your SMART Hub This chapter contains information on the following topics: • Enabling Your Hub’s Audio Feature on page 42 • Updating the SMART Hub SE240’s Firmware on page 43 • Upgrading to a SMART Hub SE240 on page 44... -
Page 48: Enabling Your Hub's Audio Feature
42 | CH A P T E R 4 – M AIN T AIN IN G YOU R SMA RT H UB Enabling Your Hub’s Audio Feature If you want to access your hub’s audio feature, you need to remove your hub’s cover plate. -
Page 49: Updating The Smart Hub Se240'S Firmware
43 | CH A P T E R 4 – M AIN T AIN IN G YOU R SMA RT H UB Updating the SMART Hub SE240’s Firmware SMART periodically releases firmware updates that introduce new functions or correct known issues with existing functions. You can update your hub’s firmware using a USB storage device. -
Page 50: Upgrading To A Smart Hub Se240
44 | CH A P T E R 4 – M AIN T AIN IN G YOU R SMA RT H UB 6. Select Administration > Firmware Update. The Settings dialog box appears. 7. Select the Bootloader check box, and then press OK. 8. -
Page 51: Upgrading Your Smart Hub Ve220 Using A Product Key File
45 | CH A P T E R 4 – M AIN T AIN IN G YOU R SMA RT H UB Upgrading Your SMART Hub VE220 Using a Product Key File IMPORTANT This section applies to the SMART Hub VE220 only. To upgrade your VE220 1. - Page 52 46 | CH A P T E R 4 – M AIN T AIN IN G YOU R SMA RT H UB...
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Page 53: Hardware Environmental Compliance
Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union. -
Page 54: Packaging
AP PENDI X A – HA RD WAR E E NVI RON MEN T AL COM PLI ANC E Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws. China’s Electronic Information Products Regulations China regulates products that are classified as EIP (Electronic Information Products). -
Page 55: Customer Support
Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. -
Page 56: Shipping And Repair Status
Shipping and Repair Status Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for shipping damage, missing part and repair status issues. General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada) - Page 58 Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...
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