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Smart Technologies SMART Hub SE240 Installation And User Manual

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PLEASE THINK BEFORE YOU PRINT
SMART Hub SE240
Installation and User's Guide

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Summary of Contents for Smart Technologies SMART Hub SE240

  • Page 1 PLEASE THINK BEFORE YOU PRINT SMART Hub SE240 Installation and User’s Guide...

  • Page 2: Product Registration

    SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Table Of Contents

    Contents About Your SMART Hub SE240 ................1 Overview......................1 SMART Hub SE240 Features................. 2 Computer Input ..................3 Computer Output..................3 Firmware Features..................3 Standard Accessories..................3 Power Supply ................... 3 Cables and Adapters................4 Installing Your Hub....................5 Environmental Requirements .................
  • Page 4 CON T EN TS Configuring Your Hub..................11 Orienting Your SMART Products..............11 Configuring Multiple SMART Hub SE240 Units..........12 Exporting and Importing Configuration Settings........12 Securing Configuration Settings ..............13 Connecting Your Computer to Your Hub ............14 Configuring the Display Settings..............15 Configuring Network Settings ...............
  • Page 5 ii i CON T EN TS Using Your Hub ....................29 Basic Tools ....................29 Sidebar ....................29 Page Sorter .................... 29 SMART Keyboard .................. 29 Right-Click ....................30 Volume Adjustment ................30 System Help ................... 31 Starting Your Hub Session ................31 Whiteboarding....................
  • Page 6 CON T EN TS Customer Support ....................43 Online Information and Support..............43 Training......................43 Technical Support..................43 Shipping and Repair Status ................44 General Inquiries ..................44 Warranty ....................... 44 Registration....................44...

  • Page 7: About Your Smart Hub Se240

    Chapter 1 About Your SMART Hub SE240 Overview The SMART Hub SE240 is a device you connect to your SMART Board™ interactive whiteboards, SMART Board for Flat-Panel Displays interactive overlays, SMART Board interactive display frames, Actalyst™ interactive overlays and SMART Podium™...

  • Page 8: Smart Hub Se240 Features

    CH A P T E R 1 – A BO U T Y O U R S M A R T H U B S E2 4 0 SMART Hub SE240 Features Your hub’s compact size allows you to easily integrate it into your boardroom or classroom.

  • Page 9: Computer Input

    CH A P T E R 1 – A BO U T Y O U R S M A R T H U B S E2 4 0 Computer Input • • SXGA • SVGA • SXGA+ • • • WXGA Computer Output •...

  • Page 10: Cables And Adapters

    CH A P T E R 1 – A BO U T Y O U R S M A R T H U B S E2 4 0 Cables and Adapters SMART provides the following cables: • 6' (1.8 m) DVI male to VGA male cable to connect to the Extended Control Panel (ECP) from the DVI-out port.

  • Page 11: Installing Your Hub

    Chapter 2 Installing Your Hub Environmental Requirements Before you install your hub, review the following environmental requirements. Storage Temperature and Humidity You can store your hub in temperatures ranging from -4°F to 140°F (-20°C to 60°C) and in humidity ranging from 0% to 80%, non-condensing. Water and Fluid Resistance Your hub is for indoor use only and doesn’t meet any salt-spray or water ingress requirements.

  • Page 12: Before Installing Your Hub

    CH A P T E R 2 – I NS T A L L I N G Y O U R H U B Before Installing Your Hub Choose a location for your hub as close as possible to your SMART product, its projector or display and a network connection.

  • Page 13: Installing Your Hub

    CH A P T E R 2 – I NS T A L L I N G Y O U R H U B Installing Your Hub Install your hub in three stages: 1. Mount your hub. 2. Connect your hub. 3.
  • Page 14 CH A P T E R 2 – I NS T A L L I N G Y O U R H U B To mount your 1. Align the base of the mounting brackets with the bottom of your hub. hub on a wall 2.

  • Page 15: Connecting Your Hub

    CH A P T E R 2 – I NS T A L L I N G Y O U R H U B Connecting Your Hub After mounting your hub, connect it to your SMART product and peripheral devices. To connect your hub to 1.

  • Page 16: Verifying That Your Firmware Is Current

    10 | CH A P T E R 2 – I NS T A L L I N G Y O U R H U B Verifying that Your Firmware is Current See the SMART Hub SE240 and SMART Hub VE220 Administrator’s Guide document 137274 for information on verifying your hub firmware.

  • Page 17: Configuring Your Hub

    Chapter 3 Configuring Your Orienting Your SMART Products IMPORTANT • Before orienting your hub, download the latest version of firmware for your hub from the SMART Support website. • When your SMART product uses its default orientation data, the touch point on the screen corresponds to the projected image, provided the projected image fills the entire interactive screen.

  • Page 18: Configuring Multiple Smart Hub Se240 Units

    12 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Configuring Multiple SMART Hub SE240 Units If you have more than one SMART Hub SE240, you can configure one unit, export the configuration settings to a USB storage device, and then import the configuration settings to the other units.

  • Page 19: Securing Configuration Settings

    13 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B To import configuration 1. Connect a USB storage device to your hub, and then select System > Settings. settings from a USB The SMART Hub SE240 Settings dialog box appears.

  • Page 20: Connecting Your Computer To Your Hub

    14 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B NOTE Only enter your old password if you have an existing one, or if you haven’t already done so in the text box at the bottom of the main Settings dialog box. 4.

  • Page 21: Configuring The Display Settings

    15 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B IMPORTANT – Select Analog if you are using a VGA/DVI-I cable, or if you are using a DVI/DVI cable with a VGA/DVI adapter. –...
  • Page 22 16 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B To configure basic 1. Select System > Settings. networking settings The SMART Hub SE240 Settings dialog box appears. 2.
  • Page 23 17 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B To configure network 1. Select System > Settings. management settings The SMART Hub SE240 Settings dialog box appears. 2.

  • Page 24: Command Summary

    Purchase a subscription for the SMART Bridgit service. – Install a trial version of SMART Bridgit for 30 days, and then purchase the server software or service from SMART Technologies. – Be invited to a conference by a person or organization with SMART Bridgit software.

  • Page 25: Configuring Smart Bridgit Software

    19 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Configuring SMART Bridgit Software To configure SMART 1. Select System > Settings. Bridgit software The SMART Hub SE240 Settings dialog box appears. 2.
  • Page 26 20 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B To stop sharing a display Select Stop Sharing. The blue border around your display disappears. To view a 1.

  • Page 27: Configuring The Smart Bridgit Software Meeting Settings

    21 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Configuring the SMART Bridgit Software Meeting Settings If you’re the owner or presenter of a SMART Bridgit meeting, you can configure whether other participants can: •...

  • Page 28: Connecting To Computers And Video Sources

    22 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Connecting to Computers and Video Sources You can connect your hub to up to two computers and two video sources. After connecting your hub to a computer or video source, you can view the computer or video source’s input on your SMART product’s interactive screen.

  • Page 29: Configuring Room Control Settings

    23 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Configuring Room Control Settings You can control your hub externally with a computer or room control system using a TELNET session established over a TCP/IP network connection, or through a serial (RS-232) connection.

  • Page 30: Enabling And Using Room Control Settings Through Telnet

    24 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B To control your serial You can’t configure your hub’s serial interface settings. Therefore, configure your interface settings computer’s serial communication, such as Microsoft® HyperTerminal or your room control system’s serial communication settings to the following values: Setting Value...

  • Page 31: Command Summary For Your Hub

    25 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Command Summary for Your Hub Your hub only responds to the following types of commands: • Power state •...

  • Page 32: Input Selection Commands

    26 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Input Selection Commands Command Description Selects the first computer input. set input dvi-1 set input dvi-2 Selects the second computer input. Selects the composite video source input.

  • Page 33: System Information Commands

    27 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B System Information Commands Command Description Requests the number of hours that the projector lamp has get lamphrs been in use {from 0 to 3000}. NOTE This command only returns a value if your hub is connected to a Unifi, UF or UX projector.

  • Page 34: Disabling Your System Hardware Settings

    28 | CH A P T E R 3 – C O NF I G UR IN G YOU R HU B Disabling Your System Hardware Settings To disable your system 1. Select System > Settings. hardware settings The SMART Hub SE240 Settings dialog box appears. 2.

  • Page 35: Using Your Hub

    29 | CH A P T E R 4 – U SIN G Y O UR H UB Chapter 4 Using Your Hub Basic Tools Sidebar The sidebar menu allows you to move between Whiteboard, computer and video source sessions. Page Sorter The page sorter helps you navigate through your pages.

  • Page 36: Right-Click

    30 | CH A P T E R 4 – U SIN G Y O UR H UB To access the Press the Keyboard button SMART Keyboard The SMART Keyboard appears. NOTE The button appears at the right end of many text boxes, and on the sidebar when you’re in Computer mode.

  • Page 37: System Help

    System Help Your hub includes Help. To view Help 1. Select System > Help. The Help Topics dialog box appears. 2. Press a topic to view the associated information. Starting Your Hub Session There are three ways to start a new session. Situation Procedure Your SMART product turns off.

  • Page 38: Saving Or E-Mailing A File

    32 | CH A P T E R 4 – U SIN G Y O UR H UB To open a file 1. Connect the USB storage device that contains the Whiteboard file to your hub, and then press the File open button. The File Browser dialog box appears.
  • Page 39 33 | CH A P T E R 4 – U SIN G Y O UR H UB NOTE Press the New Folder button to create a new folder for the file. 4. Type a file name in the File Name box, and then select a file type in the Save as type list.

  • Page 40: Using Your Smart Product With Computer Inputs

    34 | CH A P T E R 4 – U SIN G Y O UR H UB Using Your SMART Product with Computer Inputs When viewing computer inputs, you can draw digital ink notes on the display. If you want to save your digital ink notes, you can take a screen capture of the display.

  • Page 41: Maintaining Your Hub

    35 | CH A P T E R 5 – M AIN T AIN IN G YOU R HU B Chapter 5 Maintaining Your Updating Your Hub’s Firmware SMART periodically releases firmware updates that introduce new functions or correct known issues with existing functions. You can update your hub’s firmware through a USB storage device.

  • Page 42: Maintaining Your Hub's Hardware

    36 | CH A P T E R 5 – M AIN T AIN IN G YOU R HU B To update your firmware 1. Connect the USB storage device to a computer with Internet access. through a USB 2. Go to www.smarttech.com/SE240firmware and download the latest version’s storage device...

  • Page 43: Troubleshooting Your Hub

    Chapter 6 Troubleshooting Your Resetting Your Hub Occasionally, your hub can stop responding or behave in unexpected ways. You can reset your hub to end the current session and begin a new, restored one. To reset your hub Press and release the Reset button on the back of your hub, and then wait for it to start.

  • Page 44: Troubleshooting

    38 | CH A P T E R 6 – T R O U B L E S H O O T I N G Y O U R H U B Troubleshooting Use this table to help troubleshoot general issues with your hub. Symptom/Observation Action/Solution Your SMART Board interactive...
  • Page 45 There’s no sound from the speakers • Ensure your hub is properly connected connected to your hub. to an amplifier or powered speakers. • Turn on the speakers. • Ensure your speakers are not muted or the volume is turned down.
  • Page 46 40 | CH A P T E R 6 – T R O U B L E S H O O T I N G Y O U R H U B...

  • Page 47: Hardware Environmental Compliance

    Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

  • Page 48: China's Electronic Information Products Regulations

    AP PENDI X A – HA RD WAR E E NVI RON MEN T AL COM PLI ANC E China’s Electronic Information Products Regulations China regulates products that are classified as EIP (Electronic Information Products). SMART Technologies products fall under this classification and meet the requirements for China’s EIP regulations.

  • Page 49: B Customer Support

    Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support.

  • Page 50: Shipping And Repair Status

    Shipping and Repair Status Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for shipping damage, missing part and repair status issues. General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada)
  • Page 52 Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...

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