SMART Board Software 9.7 Installation Manual For System Administrators

For system administrators
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Installation Guide for
System Administrators
SMART Board
Software 9.7

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Summary of Contents for SMART SMART Board Software 9.7

  • Page 1 Installation Guide for System Administrators SMART Board Software 9.7 ™...
  • Page 2 SMART Board, Notebook, Sympodium, AirLiner, smarttech and the SMART logo are trademarks or registered trademarks of SMART Technologies Inc. in the U.S. and/or other countries. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. All other third-party product and company names may be the trademarks of their respective owners.
  • Page 3: Table Of Contents

    Table of Contents SMART Board Software 9.7 Administration Overview ............................1 About Microsoft® Installer ......................1 Command Line Options ......................1 The SMART Board Software Installation Package................2 To perform a default installation from a command line............. 2 Installation Options ........................2 Examples of Msiexec Command Lines ...................
  • Page 4 Administering Notebook Content After Installation Introduction ........................... 17 To start Notebook software in Administration mode ............... 17 Changing the Location of the My Content Folder................17 To change the location of the My Content folder..............18 Creating Team Content Folders ....................18 To create a Team Content folder....................
  • Page 5: Smart Board Software 9.7 Administration

    SMART Board Software 9.7 Administration Overview If you're a system administrator, use this guide to deploy SMART Board™ software in a workgroup, computer lab or full institution environment. You can also use this information in conjunction with imaging or remote management tools to automate the installation process further. The following sections show you how to: •...
  • Page 6: The Smart Board Software Installation Package

    The SMART Board Software Installation Package The SMART Board software installation package contains all of the information that the Windows Installer requires to install or remove the application and to run the user setup interface. Simply double-click the SMART Board Software.msi file in Windows Explorer or run the .msi file from a command line to start the Windows Installer and interactively install the package using default parameters.
  • Page 7: Examples Of Msiexec Command Lines

    Examples of Msiexec Command Lines Silent Installation You can use the install option (/i) together with the quiet optional parameter (/q) to install the software in Silent mode, that is, without the user interface. For example: msiexec /i"Path to .msi\SMART Board Software.msi" /q You can use other standard Windows Installer optional parameters, such as: - shows only a progress indicator - shows only a dialog box signaling the end of the installation...
  • Page 8: Installing Notebook Software And Content To A Network Server

    Installing Notebook Software and Content to a Network Server You can add the NOTEBOOK_ONLY and INSTALLDIR properties to the command to silently install Notebook software, including Help, Spell Checker, Language and Gallery Sampler content files to a specified network folder. For example: mssiexec /i"Path to .msi\SMART Board Software.msi"...
  • Page 9: Silently Removing Earlier Versions Of Smart Board Software

    Silently Removing Earlier Versions of SMART Board Software About Removing Earlier Versions IMPORTANT SMART recommends that you remove any previous version of SMART Board software before silently installing a new version. When you silently install SMART Board software, unlike an interactive installation process, the Windows installer doesn’t attempt to remove any earlier versions of SMART Board software from your computer.
  • Page 10: To Create The Silent Removal File

    To create the silent removal file You only need to create the initial setup.iss file once. You can then use this setup.iss file to remove the same version of SMART Board software from other computers on your network. 1. Check the version of SMART Board software that are installed on your computers. Refer to the table above to identify the GUID you must use in the following commands.
  • Page 11: Removing Smart Board Software 8.X

    Removing SMART Board Software 8.x SMART used the Install Shield installation utility to install SMART Board software versions 8.x. To remove these versions of software silently, you must create a setup.iss file. Before you can perform the following procedures, you must obtain the product code for your version of SMART Board software.
  • Page 12: Silently Installing Other Languages

    Silently Installing Other Languages When you perform an interactive SMART Board software installation, the installation program automatically installs SMART Board software’s folder groups and icons in the Windows operating system’s language. If you use the basic .msi silent installation command shown on page 3, the installation program installs only the English folder groups and icons regardless of what language the computer’s Windows operating system is running.
  • Page 13: Installing Notebook Gallery Content

    Installing Notebook Gallery Content Introduction The SMART Notebook software installation package, the SMART Essentials for Educators.msi file, contains all of the information that the Windows Installer requires to install or uninstall the Gallery files and to run the user setup interface. To perform a default installation of Notebook Gallery content 1.
  • Page 14: Examples Of Msiexec Command Lines

    Silently Installing from the SMART Website You can use the following command line to install the Gallery Setup.exe and supporting files from the path to the default destination of C:\Program Files\Common Files\SMART Technologies Inc\Gallery: msiexec /i"Path to .msi\SMART Essentials for Educators.msi"...
  • Page 15: Installing Notebook Gallery Content

    The SMART Board software installation installs the Gallery Setup.exe program and supporting files to the default destination of C:\Program Files\Common Files\SMART Technologies Inc\Gallery. You can start the Gallery Setup.exe program at any time, either by browsing to and double- clicking the file, or by running a command line.
  • Page 16: Installation Command Usage

    Installation Command Usage Common options: [<-overrideproxy> [-proxy proxyhost:port]] [-username name] [-password pass] [-verbose] GUI: [-source path] [-configuration path | -guid gallery_id] {common options} Install everything: --installall [-destination path] <-source path | -allowdownload> <- configuration path | -guid gallery_id> [-remote] {common options} Install selected: --installsome [-destination path] <-source path | -allowdownload>...
  • Page 17: Installation Options

    Installation Options The following tables explain the functions of the commands, optional command line flags and values you can use to customize the installation. Specify a particular gallery to work with using a -guid parameter (-guid gallery.smarttech.com for SMART Essentials), or /configuration parameter (-configuration “path/SMARTEssentials.gallerycollection”...
  • Page 18 Gallery files. If you omit the parameter, the installation program uses this default path found in the computer's registry: c:\documents and settings\all users\application data\smart technologies inc\essentials for educators This parameter defines the full path to a .gallerycollection file, /configuration including the file name.
  • Page 19: Examples Of Gallery Setup.exe Command Lines

    Examples of Gallery Setup.exe Command Lines NOTE: The /configuration parameter now specifies a path to the SMARTEssentials.gallerycollection file, not the configuration.xml file as in previous versions. Downloading all Gallery Content to a Local or Network Folder You can use the following command to copy all Gallery content from a specific source folder to a common destination folder where authorized users can install them: "Path to .exe\Gallery setup.exe"...
  • Page 20: Sharing Gallery Content

    Sharing Gallery Content When you set up a system where all Notebook software users share the Gallery content located on a network server, all users see the shared Gallery content as "their own." If any user in the system removes their SMART Board software, they will also remove the shared content from the network server.
  • Page 21: Administering Notebook Content After Installation

    Administering Notebook Content After Installation Introduction When users start Notebook software by clicking the Notebook icon, they can use installed content from the Gallery Sampler and the Essentials for Educators folders. They can also use and add new content and folders to their own My Content folder. NOTE: By default, a user’s My Content files can’t be seen by any other users.
  • Page 22: To Change The Location Of The My Content Folder

    To change the location of the My Content folder NOTE: Before you can change the location of the My Content folder, you must create a folder containing an imsmanifest.xml file in the new location. 1. Copy or move an existing My Content folder and its contents to the new location. 2.
  • Page 23: To Create A Team Content Folder

    To create a Team Content folder 1. While in Administration mode, click the Show Additional Gallery Actions button. Show Additional Gallery Actions Button 2. Select Administration: Content Locations. The Administration: Content Locations dialog box opens. 3. Click Create New. The Browse For Folder dialog box opens. 4.
  • Page 24: Customizing Online Resources

    6. Click Close. NOTES – Updating the Team Content folder’s name may take thirty seconds or more. – While in Administration mode, you can add, remove and rename Team Content folders from any computer in the team without warning. Customizing Online Resources When you install SMART Notebook software, the installer creates links to online resources that are available from SMART’s website.
  • Page 25: Installing Service Packs

    Installing Service Packs SMART offers upgrades for licensed users. If you’ve already installed SMART Board software, check the SMART website to see if there are service packs you can download to update SMART Board software on your Windows computer. Individual SMART Board software users can download an available service pack and install it to add new features and fix problems that they may have encountered.
  • Page 26: To Perform A Silent Installation Using The Installation Package

    To perform a silent installation using the installation package You can add the quiet switch /qn to the default command line installation above to install the service pack silently. 1. Click Start > Run and type CMD. A DOS window opens. 2.
  • Page 27: The Service Pack Installation Program

    The Service Pack Installation Program You can also download the BoardXYServicePackSPx.exe (where XY is the SMART Board software version number and x is the service pack number) installation program from the SMART website. You can run the program from the website, or you can download the BoardXYServicePackSPx.exe file to your computer or to a network drive.
  • Page 28: Troubleshooting Installation Problems

    1. Click Start > Run. 2. Type regedit, and click OK. 3. In the Registry Editor window, check for SMART files in: HKEY_CURRENT_USER\Software\SMART Technologies Inc. HKEY_LOCAL_MACHINE\Software\SMART Technologies Inc. 4. Delete any remaining SMART files. 5. Close the Registry Editor window.
  • Page 30 SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Support +1.403.228.5940 or Toll Free 1.866.518.6791 (Canada/U.S.) www.smarttech.com/support www.smarttech.com/contactsupport...

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