1. Manuals
  2. Brands
  3. SMART Manuals
  4. Software
  5. Bridgit 4.5
  6. Software user's manual

SMART Bridgit 4.5 Software User's Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SMART Bridgit® 4.5
software
User's Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SMART Bridgit 4.5 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for SMART SMART Bridgit 4.5

Summary of Contents for SMART SMART Bridgit 4.5

  • Page 1 SMART Bridgit® 4.5 software User's Guide...
  • Page 2 © 2012 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Table Of Contents

    Chapter 1: Getting started Overview What's new Global Server Network (GSN) option Downloading SMART Bridgit client software Starting and exiting SMART Bridgit client software The Audio Setup Wizard Secure Socket Layer (SSL) standard Chapter 2: Using SMART Bridgit The SMART Bridgit client desktop Starting SMART Bridgit software...

  • Page 5: Chapter 1: Getting Started

    When you participate in or present a meeting, you use SMART Bridgit client software to connect to a SMART Bridgit server. You can download SMART Bridgit client software on to your desktop and start the application with a double-click.

  • Page 6: What's New

    SMART Bridgit 4.5 software introduces several new features. Knocking You can knock at a SMART Bridgit meeting door to get access to the meeting without receiving an invitation to the meeting. When you knock, other participants in the SMART Bridgit meeting can allow or deny you access to the meeting.

  • Page 7: Global Server Network (Gsn) Option

      N O T E You don't need to install the SMART Bridgit client software after you download it. The client is self- contained, and you can download it to your desktop and start it from there.

  • Page 8: Starting And Exiting Smart Bridgit Client Software

    The Audio Setup Wizard When you run SMART Bridgit client software for the first time and VoIP has been enabled by your server administrator, you could be prompted to run the Audio Setup Wizard. Use the wizard to set the volume levels for your microphone and headphones or speakers.

  • Page 9: Secure Socket Layer (Ssl) Standard

    C H A P T E R 1 Getting started   N O T E If the SMART Bridgit software administrator disables audio on the server, you're unable to use the audio features. Secure Socket Layer (SSL) standard SMART Bridgit software complies with the SSL 3.0 standard for secure communications. Data transmitted in SSL mode is encrypted to prevent a third party from viewing it while it’s in transit...

  • Page 11: Chapter 2: Using Smart Bridgit

    The SMART Bridgit client lobby screen Creating a meeting with a third-party voice bridge Sending invitations to participants Joining meetings Joining a meeting from SMART Bridgit client software Searching for a meeting Joining a meeting from an e-mail invitation Joining a meeting with a knock...

  • Page 12: The Smart Bridgit Client Desktop

    Scheduling a SMART Bridgit meeting in Microsoft Outlook Joining a SMART Scheduler meeting from an Outlook invitation You can use SMART Bridgit software to create a meeting or you can use it to attend a meeting created by someone else. The SMART Bridgit client desktop During a meeting, the SMART Bridgit client software interface consists of a toolbar and a colored...

  • Page 13: The Smart Bridgit Client Desktop Borders

    C H A P T E R 2 Using SMART Bridgit Change the language used in the SMART Bridgit client software interface. Change to full screen view. E-mail a meeting invitation. The toolbar also includes the following buttons: Show/Hide Audio Controls Show/Hide Video Window...

  • Page 14: Starting Smart Bridgit Software

    To start SMART Bridgit software Double-click the SMART Bridgit icon on your Windows desktop or Mac Dock. The SMART Bridgit Software dialog box appears. Once you join or create a new meeting, use the SMART Bridgit client software toolbar to participate in the meeting.

  • Page 15: Creating A Meeting

    4. Click Connect. You return to the SMART Bridgit Software dialog box. 5. Type a name in the Your name box, if you require a new name for this SMART Bridgit meeting. This name appears in the participant list.
  • Page 16 This dialog box opens only if your server administrator assigned a password for creating meetings, and it is different from the server access password. The lobby screen appears and the meeting starts. See The SMART Bridgit client lobby screen on the next page. 12. Click OK.

  • Page 17: The Smart Bridgit Client Lobby Screen

    When participants receive a meeting invitation, they dial the number on their telephone, enter a password and join the third-party voice bridge as the audio support for their SMART Bridgit meeting. The third-party voice bridge phone number and meeting password are also displayed on the SMART Bridgit lobby screen and in the participant list on a shared desktop.
  • Page 18 4. Click Connect. You return to the SMART Bridgit Software dialog box. 5. Type a name in the Your name box, if you require a new name for this SMART Bridgit meeting. This name appears in the participant list. 6. Click the Create New Meeting tab.

  • Page 19: Sending Invitations To Participants

    12. If the Password Required dialog box appears, type the password in the Creation password box, and then click OK. The lobby screen appears and the meeting starts. See The SMART Bridgit client lobby screen on page 15.   N O T E This dialog box opens only if your server administrator assigned a password for creating meetings.

  • Page 20: Joining Meetings

    Using SMART Bridgit Joining meetings You can join a SMART Bridgit meeting in two ways: you can open SMART Bridgit client software and locate a meeting, or you can respond to an e-mail invitation to join a meeting. Joining a meeting from SMART Bridgit client software You can join a meeting by starting SMART Bridgit client software, connecting to the server, and then...

  • Page 21: Searching For A Meeting

    2. Click OK in the confirmation dialog box. Searching for a meeting After you connect to a SMART Bridgit server, you can either choose the meeting you want to join from the list or search for a meeting. To search for a meeting In the SMART Bridgit Software dialog box, type a meeting name in the Meeting name box.

  • Page 22: Joining A Meeting With A Knock

    2. Browse to and double-click the SMART Bridgit icon The software starts and connects to the last server you used. 3. If you haven't used SMART Bridgit software before or if you want to connect to a different server, then click the server icon in the bottom-left corner of the SMART Bridgit Software...

  • Page 23: Using Voice Conferencing

    Participants can use SMART Bridgit software's VoIP feature to speak to each other during a meeting if the SMART Bridgit server administrator enables it. Before participants can speak in a meeting, they must run the Audio Setup Wizard to set the volume levels for their microphones and headphones or speakers.

  • Page 24: Owners And Presenters

    To allow someone to speak 1. Click the Show/Hide Participant List button on your SMART Bridgit software toolbar. The participants list appears. 2. To allow someone to speak, click the Click to grant the request to speak icon next to...

  • Page 25: Participants

    Joining a meeting using a third-party voice bridge Joining a SMART Bridgit meeting that uses a third-party voice bridge is the same as joining a normal SMART Bridgit meeting, except that you must use the provided voice bridge telephone number and the voice bridge code to take part in the audio segment.

  • Page 26: Using Meeting Tools

    C H A P T E R 2 Using SMART Bridgit Using meeting tools This section shows the tools available to presenters and participants in a SMART Bridgit meeting. Sharing your desktop You can share images, videos and written information with other participants by sharing your desktop.
  • Page 27 C H A P T E R 2 Using SMART Bridgit To share your desktop 1. Create or join a meeting. See Starting SMART Bridgit software on page 12 or Joining meetings on page 18. 2. Click the Share My Desktop button in the lobby screen.

  • Page 28: Sharing A Region Of Your Desktop

    You can share a selected portion or region of your desktop. To share a region your desktop 1. Create or join a meeting. See Starting SMART Bridgit software on page 12 or Joining meetings on page 18. 2. Click the Share My Desktop button in the lobby screen.

  • Page 29: Taking Over Sharing

    C H A P T E R 2 Using SMART Bridgit To exit Drawing mode Click the Mouse Pointer icon, and then click anywhere on the desktop. Your drawing disappears. Taking over sharing During a meeting, you can take over sharing and make your desktop visible to the other participants.

  • Page 30: Viewing The Participant List

    To allow the participant's request, click the icon, and then click Lower Hand. This notification icon appears in the presenter's SMART Bridgit toolbar Requested the indicating that a participant is requesting to speak in the meeting. To...

  • Page 31: Using Webcams

    SMART Bridgit meeting: See System requirements for compatibility information. This feature is available only when the SMART Bridgit server administrator enables it on the server. If you're the owner or presenter of the meeting, you can disable remote webcams. You can still share your webcam view but participants can't share theirs.
  • Page 32 2. Click Start My Webcam. The Video window opens to show your webcam as it appears to the other participants. When you share your webcam view during a SMART Bridgit meeting the following occurs: The Show/Hide Video Window appears in color to indicate that the webcam is shared.

  • Page 33: Chatting With Other Participants

    C H A P T E R 2 Using SMART Bridgit Chatting with other participants You can use the chat dialog boxin the lobby screen or the participant list to broadcast messages to some or all participants in a meeting.   N O T E The owner or presenter must enable the chat option before you can use it.
  • Page 34 C H A P T E R 2 Using SMART Bridgit 2. Click the chat icon next to the name of the person you want to add, and then select Add Participant to Selected Conversation.   N O T E If you have multiple private conversations running at the same time and a new message arrives in a conversation that isn't selected, the chat icon appears.

  • Page 35: Raising Your Hand

    The following icons show the status of the participant's Raise Hand feature. Icon Name or status Description This is the default icon on the SMART Bridgit toolbar. Click this icon to Raise Hand notify the meeting presenter that you're requesting to contribute to the meeting.

  • Page 36: Enabling Remote Control

    Using SMART Bridgit Enabling remote control By default, remote control is enabled when the SMART Bridgit meeting owner starts a meeting. When remote control is enabled, meeting participants can either request remote control of the presenter's desktop or click the shared desktop to take control. See Remotely controlling the presenter's desktop on the next page.

  • Page 37: Remotely Controlling The Presenter's Desktop

    The Request Remote Control command is disabled in the SMART Bridgit software menu for participants.   N O T E When you use the Options menu to disable remote control and then end your SMART Bridgit session, remote control is automatically disabled the next time you create a meeting. Remotely controlling the presenter's desktop To gain remote control Click on the presenter's desktop.

  • Page 38: Setting Meeting Options

    2. Double-click the border. The border surrounds your entire desktop. Setting meeting options As the owner or presenter of a SMART Bridgit meeting, you can turn on or off a number of the meeting options. Changing meeting settings To change meeting settings 1.
  • Page 39 You can still share your webcam, but participants can't share theirs.   N O T E This option is available only when the SMART Bridgit server administrator enables it on the server. Allow remote This option lets you enable and disable remote control of the presenter's control of your desktop.

  • Page 40: Changing Monitor Selection

    3. Click OK again to save your settings. Changing audio settings Your SMART Bridgit server administrator must enable audio settings before you can use them. Your administrator also controls the default optimization settings. If audio is enabled, the Audio device settings and Audio notification options are available to everyone...
  • Page 41 C H A P T E R 2 Using SMART Bridgit To access audio settings 1. Select Menu > Options (Windows operating systems), or Menu > Preferences (Mac operating system software). 2. Click the Audio Settings tab. To change audio device settings 1.

  • Page 42: Changing Viewing Options

    SMART Bridgit software can reduce the image of the shared desktop to fit Fit presenter's in the SMART Bridgit window. If you clear this option while you’re viewing desktop to a shared desktop that’s larger than your desktop, scroll bars appear.

  • Page 43: Writing On The Shared Desktop

    C H A P T E R 2 Using SMART Bridgit Changing language options Any meeting participant can change the language settings. To change the language 1. Select Menu > Options. The Options dialog box appears. 2. Click the Languages tab.

  • Page 44: Customizing Your Pen

    C H A P T E R 2 Using SMART Bridgit Customizing your pen SMART Bridgit software assigns you an ink color when you join a meeting, but you can customize your pen to change the ink color, line width and transparency. To customize the pen 1.

  • Page 45: Erasing On The Shared Desktop

    C H A P T E R 2 Using SMART Bridgit Erasing on the shared desktop You can erase notes from the shared desktop using the Eraser tool.   N O T E If the presenter disables it, the Eraser menu item isn't available.

  • Page 46: Using The Screen Pointer

    C H A P T E R 2 Using SMART Bridgit Using the screen pointer The screen pointer lets you place a floating arrow on the shared desktop to point out an item of interest.   N O T E If the presenter disables drawing on the shared desktop, the screen pointer menu is unavailable.

  • Page 47: The Smart Scheduler Outlook Add-In

    SMART Bridgit software. If you're using Mac operating system software, once you create a SMART Scheduler meeting, the meeting participants receive an invitation containing a link to the SMART Bridgit meeting and its password.
  • Page 48 3. Click Next to install to the default folder, or click Change to specify another folder. The SMART Scheduler Outlook Add-in Preferences page appears. 4. Type the name of the Default Bridgit Server to use when setting up SMART Bridgit meetings. 5. Type the SMART Scheduler e-mail address.

  • Page 49: Upgrading Smart Scheduler Outlook Add-In

    The version information is listed at the bottom of the tab. Scheduling a SMART Bridgit meeting in Microsoft Outlook Once you install the SMART Scheduler Outlook Add-in, you can set up a SMART Bridgit meeting in the meeting request form in Outlook.
  • Page 50 If the option to provide passwords by default was selected by your system administrator, a randomly-generated password for the meeting is included in the invitation. You can change the SMART Scheduler settings for a single meeting or save settings for all new meetings. You can also customize a meeting password.
  • Page 51 If you modify an existing meeting, you must click Send Update before you save and close the meeting form. You're unable to change the SMART Scheduler settings for a single instance of a recurring SMART Scheduler meeting. To modify a recurring meeting, you must change all the meetings in the series.

  • Page 52: Joining A Smart Scheduler Meeting From An Outlook Invitation

    To join a SMART Bridgit meeting from Outlook 1. Open the meeting in your calendar. 2. Click the link to join the SMART Bridgit meeting up to 15 minutes before the scheduled start time. Record the password below the link. Your internet browser downloads the SMART Bridgit client software. Depending on your browser, SMART Bridgit runs automatically or you have to double-click the file to run it...

  • Page 53: Appendix A Troubleshooting

    SMART Bridgit software troubleshooting tool to optimize your system configuration and resolve problems. Using the SMART Bridgit troubleshooting tool SMART Bridgit software has a troubleshooting tool that you can use to determine the cause of issues you could have. To open the troubleshooting tool 1.

  • Page 54: Screen Capture Technology

    Screen capture technology This section provides an overview of the various technologies that SMART Bridgit software uses when you share your desktop during a meeting. SMART Bridgit software uses the following three types of technology to share screens during a meeting. Type of...
  • Page 55 A P P E N D I X Troubleshooting Field/option Description When to use/why it’s important Displays either Not Presenting status currently presenting or the method of screen capture in use: Capturing screen 4 times per second (display 0) Using RedrawHooks.dll (display 0) Using mirror driver...

  • Page 56: Sharing Color Quality

    VoIP audio have this enabled. Some hardware devices contain echo cancellation that SMART Bridgit’s software-based echo cancellation can interfere with. Disable this option if you are having problems with echo cancellation. AGC adjusts the volume of your microphone to a...

  • Page 57: Connection

    GSN. Clear this check box to disable SMART Bridgit’s remote and local ink ability. This is useful if you want to write on a SMART Board interactive whiteboard instead of using SMART Bridgit software’s...

  • Page 58: Monitoring A Meeting's Performance - Presenter

    Disable animations or fades in list boxes, windows, menus, ToolTips and so on. Stop sharing your webcam. Optimize your desktop for sharing. Select Menu > About SMART Bridgit > Technical Support > Troubleshooting, and then select Optimize desktop for sharing and click OK.

  • Page 59: Monitoring A Meeting's Performance - Participant

    A P P E N D I X Troubleshooting The procedure for reducing the desktop resolution varies between versions of the Mac operating system software. However, the option is always available in the Apple ( ) menu > System Preferences > Displays. If you're the meeting owner, you can choose an audio optimization setting that could improve performance.
  • Page 60 Reduce the level of Windows hardware acceleration. Select Control Panel > Display > Settings > Advanced. Click the Troubleshoot tab and drag the level of Hardware acceleration toward None. Test SMART Bridgit software's performance and reduce the hardware acceleration more if necessary.

  • Page 61: Index

    Index audio settings 38, 54 audio setup wizard install SMART Scheduler Outlook add-in 45 change server join meeting change the shared area join meeting from client software chat with participants join meeting from e-mail invitation client desktop 10-11 join meeting using a third-party voice...
  • Page 62 Outlook share using multiple displays share when using multiple displays share your desktop 25-26 SMART Scheduler Outlook add-in speak in a meeting starting SMART Bridgit client 6, 19 third-party voice bridge troubleshooting tool...

Table of Contents