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Summary of Contents for SMART Education Software Installer 2011 Activation
- Page 1 Education Software Installer 2011 Activation Frequently asked questions...
- Page 2 Trademark notice SMART Board, SMART Notebook, SMART Response, SMART Sync, SMART Classroom Suite, SMART Podium, SMART Document Camera, SMART Table, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. Mac, Mac OS and Finder are trademarks of Apple Inc., registered in the U.S.
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Page 3: Table Of Contents
Contents Chapter 1: Getting started Chapter 2: Product keys Where do I get a product key for my software? How do I find the activation status of my SMART software? How can I find my product key if I lose it? Can I recover my product key if I delete it? When do I reach my activation limit? If I remove and then install my software, do I lose my activation? Does installing the software... - Page 4 C O N T E N T S Is a product key licensed to a computer or a user? How many times can I activate my SMART software? Why doesn’t SMART Notebook Math Tools software work when I enter my SMART Notebook Math Tools software product key? Why doesn’t Mixed Reality Tools work when I enter my Mixed Reality Tools product key? How do I activate Mixed Reality Tools? What is the correct product key for my SMART software?
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Page 5: Chapter 1 Getting Started
Chapter 1 Getting started This document provides answers to frequently asked questions (FAQ) about activating the Education Software Installer. Topics covered include product keys, deploying product keys to multiple computers, entitlements and troubleshooting basic issues. Some of the information in this document is intended for IT administrators and others experienced with deploying software in a networked environment. -
Page 7: Chapter 2: Product Keys
Chapter 2 Product keys Where do I get a product key for my software? How do I find the activation status of my SMART software? How can I find my product key if I lose it? Can I recover my product key if I delete it? When do I reach my activation limit? If I remove and then install my software, do I lose my activation? Does installing the software again count as another activation? -
Page 8: How Do I Find The Activation Status Of My Smart Software
View Product Keys in SPU. To start SPU on a Windows computer Start > All Programs > SMART Technologies > SMART Tools > SMART Product Update To open SPU on a Mac computer Applications > SMART Technologies > SMART Tools > SMART Product Update To start SPU from SMART software... - Page 9 C H A P T E R 2 Product keys c:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe --m 10 --v 1 --puid education_ bundle 2. Press Enter. The activation status appears. 3. Press Enter License. The activated product keys appear.
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Page 10: How Can I Find My Product Key If I Lose It
C H A P T E R 2 Product keys How can I find my product key if I lose it? There are several places to find your product key: In SPU (if you activate your product key on your computer). For more information, see Product keys on page 3. -
Page 11: What's The Difference Between A Product Key, An Installation Id And An Activation Key
C H A P T E R 2 Product keys What’s the difference between a product key, an installation ID and an activation key? You receive a product code when you purchase SMART software or certain SMART hardware products. It enables you to activate licensed SMART software. You can enter your product key into the Activation Wizard during or after the installation to activate the software. -
Page 12: Can I De-Activate A License
C H A P T E R 2 Product keys you remove and then install the software, you restore the license without consuming an additional license. N O T E Each product key contains a quantity of licenses including an allowance for reasonable hardware upgrades and replacement. -
Page 13: Chapter 3: Deploying Software Product Keys To More Than One Computer
Chapter 3 Deploying software product keys to more than one computer How do I deploy specific product keys to specific computers? How do I push multiple product keys during installation? Should I activate my software before or after imaging? How do I deploy a product key when I install software on Windows computers? How do I deploy only a product key after I install software on multiple network computers? How do I mix and match my product keys? Can I find out how many activations I’ve used? -
Page 14: Should I Activate My Software Before Or After Imaging
C H A P T E R 3 Deploying software product keys to more than one computer Use the command line to deploy the installation and properties, and then provide the correct Property ID for the product keys you have. For more information, see the Education Software Installer 2011 system administrator’s guide for Windows operating systems (smarttech.com/kb/160531) or the Education Software Installer 2011 system administrator’s guide for Mac OS X operating system software (smarttech.com/kb/160530). -
Page 15: How Do I Deploy Only A Product Key After I Install Software On Multiple Network Computers
To deploy a product key to network computers after you install the software, create and push a script or batch file that triggers the following command line: c:\Program Files\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid [product ID] --m=[Value] --v=1 --a [Optional flags] --pk [Product key] For more information, see Chapter 3 of the Education Software Installer 2011 system administrator’s... -
Page 16: Can I Find Out How Many Activations I've Used
C H A P T E R 3 Deploying software product keys to more than one computer To mix and match product keys after installation of the ESI See the Education Software Installer 2011 System administrator’s guide for Windows operating systems (smarttech.com/kb/160531) or the Education Software Installer 2011 System administrator’s guide for Mac OS X operating system software (smarttech.com/kb/160530). -
Page 17: Can I Check The Activation Status Of My Smart Products Across My Network
C H A P T E R 3 Deploying software product keys to more than one computer generate a unique activation key. You can use this activation key only on the computer that generates the unique installation ID. Can I check the activation status of my SMART products across my network? You’re currently unable to track the activation status of your SMART products installed across a network. -
Page 19: Chapter 4: Entitlements
Chapter 4 Entitlements What updates am I entitled to? What can I install on a computer that isn’t connected to an interactive whiteboard? What can I install on my home computer? How do I find my take-home product key for SMART Response software? Can I use a hardware-activated SMART Response software product key on multiple computers or do I need a receiver in each room? Can I share my product key with teachers at different schools? -
Page 20: What Can I Install On A Computer That Isn't Connected To An Interactive Whiteboard
C H A P T E R 4 Entitlements What can I install on a computer that isn’t connected to an interactive whiteboard? SMART Notebook You can install the software on your computer and activate it with the software product key you received when you registered your SMART Board interactive whiteboard. -
Page 21: What Can I Install On My Home Computer
C H A P T E R 4 Entitlements What can I install on my home computer? SMART Notebook software You can install the software on your computer and activate it with the product key you received when you registered your SMART Board interactive whiteboard. -
Page 22: How Do I Find My Take-Home Product Key For Smart Response Software
C H A P T E R 4 Entitlements How do I find my take-home product key for SMART Response software? To find your take-home product key 1. Connect your SMART Response software receiver. 2. Click on SMART Response software desktop menu > About SMART Response > Description. -
Page 23: Is A Product Key Licensed To A Computer Or A User
C H A P T E R 4 Entitlements Is a product key licensed to a computer or a user? SMART software product keys are licensed to a computer. When you enter a SMART software product key and activate the software, you node-lock the license to the computer that you installed the software on and anyone can use it. -
Page 24: Why Doesn't Mixed Reality Tools Work When I Enter My Mixed Reality Tools Product Key
C H A P T E R 4 Entitlements Why doesn’t Mixed Reality Tools work when I enter my Mixed Reality Tools product key? Mixed Reality Tools is an add-on product for SMART Notebook software. Mixed Reality Tools requires its own product key (prefix MR-) for activation. SMART Notebook software requires its own product key (prefix NB-) for activation. - Page 25 C H A P T E R 4 Entitlements Product SMART software key prefix SMART Classroom Suite software (also activates SMART Notebook software, SMART Response software, SMART Sync software and SMART Notebook SE software) SMART Response software (activates SMART Notebook software and SMART Notebook SE software) SMART Sync software SMART Notebook Math Tools software (take-home key) SMART Response software (also activates SMART Notebook software)
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Page 27: Chapter 5: Troubleshooting
Chapter 5 Troubleshooting How do I activate my SMART software using the Activation Wizard? Why isn’t my software activating? Why is my product key invalid? What happens if I expand my purchase from SMART Notebook software to SMART Classroom Suite software? Why does the Activating... bubble appear in the system tray? Why does the activation status of my SMART software say it expires 90 days after I activate it? How do I activate SMART Response software? How do I activate a SMART Response VE system? -
Page 28: Why Isn't My Software Activating
C H A P T E R 5 Troubleshooting 2. E-mail Generate an e-mail message. You will receive an e-mail reply containing your activation string. N O T E You won’t receive an immediate response as e-mails are processed manually. 3. -
Page 29: What Happens If I Expand My Purchase From Smart Notebook Software To Smart Classroom Suite Software
C H A P T E R 5 Troubleshooting What happens if I expand my purchase from SMART Notebook software to SMART Classroom Suite software? When you purchase SMART Classroom Suite software, you receive a new product key that activates every component of the suite. You can use it on a computer where you’ve already activated SMART Notebook software but you’re unable to return the SMART Notebook software product key. -
Page 30: How Do I Activate A Smart Response Ve System
C H A P T E R 5 Troubleshooting How do I activate a SMART Response VE system? See Activating SMART Response software in the SMART Response 2011 interactive response system user’s guide (smarttech.com/kb/170000). Why didn’t my SMART Response software activate when I connected the receiver? Before you connect your SMART Response receiver to your computer, ensure that the hardware and software services are running. - Page 32 SMART Technologies smarttech.com/support smarttech.com/contactsupport...
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